Reviews from actual traders
Horrible... They cancel my trades constantly. I've worked with support for months. Keep saying they need my ID and I provide and get told I'm good, just to have to do it again.
Thank you for your review. We hope to learn more about your experience with us. Would you be able to provide more information on this? For any trade inquiries, it is best to directly call our trade desk and speak with a trade specialist who would be happy to assist you around the clock during trading hours. For assistance, please contact our support team by phone and select "9" when connected to speak directly with a representative. Our support team is also available by live chat or email at support@forex.com
ICE / has volume data and so does OANDA. The issue I have is if I use ICE data which likely is most accurate, I have to switch symbols to trade with FOREX.com and then my indicators get jacked up.
Thank you for your feedback. Please be aware that spot forex does not have centralized volume, so if you are getting volume for a forex pair somewhere else, it must be synthetic and isn't really real, since nobody has complete centralized volume statistics for forex. FOREX.com is part of StoneX Group Inc. (NASDAQ: SNEX), a publicly traded global company, and meets the highest standards of corporate governance, financial reporting and disclosure. StoneX has a proven record of financial strength and stability, with resources to continue to innovate and lead the industry forward. For assistance we recommend contacting us by phone, then press 9 to discuss your feedback in more detail. Alternatively, please email support@forex.com
Too wide the spread
Thank you for your review. If you’re a trader looking to lower your spreads, you may find our RAW Pricing account an attractive alternative to our Spread-Only account. The tight spreads offered to this account type afford traders the ability to capitalize on opportunities that arise from rapid price fluctuations, with a commission that can provide considerable cost savings. You can read more about our RAW Pricing account on our website here: https://www.forex.com/en-us/trading-accounts/raw-pricing-account/ While we do pride ourselves in providing our clients with competitive spreads, we understand that some trading strategies may be more difficult to implement in a retail trading environment. If you have any questions or concerns, please do not hesitate to contact our client support team, which is available by phone, live chat, and email at support@forex.com
It’s an amazing platform!
We’re happy to hear that you’re enjoying our trading platform and we appreciate your thoughtful review. Customer satisfaction is our top priority, and we are thrilled that you enjoyed your experience. We hope you continue to enjoy using our trading platform. Thank you for your kind words and continued support of the FOREX.com team!
so far is a good broker
Thank you for your review. It's always great to hear about our clients' experience with our platforms and services. How can we turn that 4-star review into a 5-star? Is there anything that would improve your trading experience? Please email our support team with your comments and suggestions at support@forex.com.
i have not been able to trade through tradingview not to happy the list of tradable pairs are not more clear
Thank you for your review. Please note, your account would need to be compatible with TradingView.com to be able to use this platform. We would like to help you with your issue. Our support team will reach out to assist you. Alternatively, we encourage you to contact us to get more information, so we can assist you with resolving the issue. For assistance please contact our support team by phone (1-877-367-3946), live chat or email at support@forex.com.
I believe in your service, I'm thankful for your partnership.
im just starting to use
good
both account type charged us a lot with diferent way . nothing changed . when i place stoploss it hit more than i risk
Thank you for your review. We hope to learn more about your experience with us. Would you be able to provide more information on this? For any trade inquiries, it is best to directly call our trade desk and speak with a trade specialist who would be happy to assist you around the clock during trading hours. If you’re a trader looking to lower your spreads, you may find our RAW Pricing account an attractive alternative to our Spread-Only account. The tight spreads offered to this account type afford traders the ability to capitalize on opportunities that arise from rapid price fluctuations, with a commission that can provide considerable cost savings. You can read more about our RAW Pricing account on our website here:
https://www.forex.com/en-us/trading-accounts/raw-pricing-account/
While we do pride ourselves in providing our clients with competitive spreads, we understand that some trading strategies may be more difficult to implement in a retail trading environment.
For assistance or further information, please contact our support team by phone and select "9" when connected to speak directly with a representative. Our support team is also available by live chat or email at support@forex.com
Very expensive to trade (spread is higher than any other brokers)
Thank you for your review. If you’re a trader looking to lower your spreads, you may find our RAW Pricing account an attractive alternative to our Spread-Only account. The tight spreads offered to this account type afford traders the ability to capitalize on opportunities that arise from rapid price fluctuations, with a commission that can provide considerable cost savings. You can read more about our RAW Pricing account on our website here:
https://www.forex.com/en-us/trading-accounts/raw-pricing-account/
While we do pride ourselves in providing our clients with competitive spreads, we understand that some trading strategies may be more difficult to implement in a retail trading environment.
For assistance or further information, please contact our support team by phone and select "9" when connected to speak directly with a representative. Our support team is also available by live chat or email at support@forex.com
easy to use platform only complaint is I feel as if im being traded against
We really appreciate you taking the time to leave us a review. We hope you continue to enjoy using our trading platform. FOREX.com takes its reputation as a reliable and trustworthy broker very seriously. If you have any questions or concerns, please do not hesitate to contact our client support team. To discuss your feedback in more detail, we recommend that you contact us by phone, and when connected, press 9 to speak with a representative. Alternatively, our support team is also available by live chat or email at support@forex.com
Awesome
Great, but they should be more precise when placing an order. They place the order even though the price was not hit and sometime when the candle is just above the stoploss they close is right away...