McorpCX, Inc., formerly Touchpoint Metrics, Inc., is a customer experience management solutions company. The Company is engaged in the business of developing and delivering technology-enabled products and services. The Company's services enable organizations plan, design and deliver customer experiences, in addition to analysis and review of client data gathered through its application. Its Other services include customer experience training, strategy consulting and business process optimization. Its product, Touchpoint Mapping On-Demand, is a research-based software solution designed to be a customer experience solution for customer-centric organizations to measure and gather customer data across all their touchpoints, channels and interactions with their customers. The Company's Touchpoint Mapping On-Demand includes and integrates over three primary measurement areas, including customer experience mapping, brand mapping and loyalty mapping.