Reviews from actual traders
Not sure just yet; mixed bag. Very goo account manager in Alan Chen. Initial response team was very unsatisfactory. Transaction fees are higher than competitors and RAW pricing commissions actually are higher than spreads (EURUSD). I may end up moving to another broker.....
We appreciate you taking the time to leave your review. While we do pride ourselves in providing our clients with competitive spreads, we understand that some trading strategies may be more difficult to implement in a retail trading environment. That being said, we hope to better understand the issues that you have been experiencing with your trading platform. Please contact our support team by phone, live chat, or email support@forex.com.
very goodd
Its awesome i love it
good
Great experience love the blending with the TradingView app
Not all indicators are there
We appreciate your feedback. While we wish we could provide a true volume indicator for our clients, the unfortunate reality is that FX is an “Over-the-Counter” (OTC) market, so there is no centralized exchange from which brokers can pull volume data. For this reason, we do not have it available. Our support team has reached out by email to assist you. Alternatively, we encourage you to contact us to get more information, so we can assist you with resolving the issue. For assistance please contact our support team by phone (1-877-367-3946), live chat or email at support@forex.com.
It's a great platform
I can´t use some indicators such as Volume profile or Vwap. Also the spread on some currencies is too high
We appreciate your feedback. While we wish we could provide a true volume indicator for our clients, the unfortunate reality is that FX is an “Over-the-Counter” (OTC) market, so there is no centralized exchange from which brokers can pull volume data. For this reason, we do not have it available. For more information, please reach out to our support team at support@forex.com.
While we do pride ourselves in providing our clients with competitive spreads, we understand that some trading strategies may be more difficult to implement in a retail trading environment. If you’re a trader looking to lower your spreads, you may find our RAW Pricing account an attractive alternative to our Spread-Only account. The tight spreads offered to this account type afford traders the ability to capitalize on opportunities that arise from rapid price fluctuations, with a commission that can provide considerable cost savings.
You can read more about our RAW Pricing account on our website here:
https://www.forex.com/en-us/trading-accounts/raw-pricing-account/
For any questions, please contact our support team by phone, live chat, or email support@forex.com.
great!
hate it
Thank you for your review. We hope to learn more about your experience with us. To discuss your feedback in more detail, please contact our support team by phone and select "9" when connected to speak directly with a representative. Our support team is also available by live chat or email at support@forex.com
cant log into trading view
Thank you for your review. We are sorry to hear you have been having trouble logging in to your trading account. If you still have this error message, we encourage you to contact our support team for immediate assistance. Our support email is support@forex.com. You can also call us directly at 1.877.367.3946.
bad slow expensive
Thank you for your review. If you’re a trader looking to lower your spreads, you may find our RAW Pricing account an attractive alternative to our Spread-Only account. The tight spreads offered to this account type afford traders the ability to capitalize on opportunities that arise from rapid price fluctuations, with a commission that can provide considerable cost savings. You can read more about our RAW Pricing account on our website here:
https://www.forex.com/en-us/trading-accounts/raw-pricing-account/
While we do pride ourselves in providing our clients with competitive spreads, we understand that some trading strategies may be more difficult to implement in a retail trading environment.
As for the speed of your trading platform, we require more information to be able to assist in resolving this issue for you. Please contact our support team at your earliest convenience. We recommend contacting our support team by phone and select "9" when connected to speak directly with a representative. Our support team is also available by live chat or email at support@forex.com
its need more leverage on long trade but sadly it doesnt even hold a candle
awesome.
good
they need two factor authentication options
Horrible... They cancel my trades constantly. I've worked with support for months. Keep saying they need my ID and I provide and get told I'm good, just to have to do it again.
Thank you for your review. We hope to learn more about your experience with us. Would you be able to provide more information on this? For any trade inquiries, it is best to directly call our trade desk and speak with a trade specialist who would be happy to assist you around the clock during trading hours. For assistance, please contact our support team by phone and select "9" when connected to speak directly with a representative. Our support team is also available by live chat or email at support@forex.com