Dear zromzey3,
We are sincerely grateful for your positive review. Your satisfaction is our top priority, and we remain committed to providing outstanding service.
Kind Regards,
ActivTrades Team
Estimado Cliente,
Cada cliente puede retirar en cualquier momento los fondos disponibles en su cuenta.
No obstante, en casos excepcionales, cuando el cliente dispone únicamente de saldos muy pequeños (por ejemplo, céntimos) y su entidad bancaria aplica comisiones por transferencia, puede resultar complicado procesar el retiro de esos importes debido a que las comisiones podrían superar el monto disponible.
Nuestros spreads son altamente competitivos. Si tiene alguna pregunta sobre la ejecución de una operación en particular, puede contactarnos a través del chat o enviarnos un correo a latamdesk@activtrades.com, y estaremos encantados de ayudarle.
Saludos cordiales,
ActivTrades
Hello Rdscorreia74,
We appreciate you taking the time to provide your feedback.
We’re glad to hear that you appreciate the simplicity of the user portal and the flexibility to trade a wide range of instruments, including futures-style markets via CFDs. Providing an intuitive environment with access to diverse markets is something we continuously strive to improve.
Regarding your comment about instrument availability, we appreciate the suggestion. Our product team regularly reviews client requests and evaluates opportunities to expand into additional markets.
As for TradingView login sessions, the authentication process may occasionally require reconnection due to platform security settings and session timeouts. These measures are in place to help maintain account security. That said, we understand your point and will pass your feedback to the relevant team for review.
Thank you once again for your balanced feedback and for choosing to trade with ActivTrades.
Kind regards,
ActivTrades
Client Services
Estimado Dinoide,
Muchas gracias por apoyarnos, valoramos mucho tu opinión. Seguiremos cuidando de que sigas pensando así.
Saludos cordiales,
Equipo de ActivTrades
Estimado bsantacruzpablo,
Muchas gracias por apoyarnos, valoramos mucho tu opinión. Intentaremos seguir en el buen camino para que sigas pensando lo mismo después de unos años.
Saludos cordiales,
Equipo de ActivTrades
Estimado especiallibra,
¡Estamos muy agradecidos por su alta evaluación a nuestro trabajo! Esperamos que su experiencia de trading con nosotros continúe con la nota más alta.
Saludos cordiales,
Equipo de ActivTrades
Estimado PabloNDX,
¡Apreciamos mucho un comentario elogioso de nuestros clientes! Es muy inspirador leer palabras como estas.
Saludos cordiales,
Equipo de ActivTrades
Hello DornenEngel,
Thank you for your kind words and for sharing your experience with ActivTrades.
We’re especially pleased to hear that our TradingView integration stands out for you. Many traders rely on TradingView for charting, analysis, and strategy execution, so providing a smooth, reliable connection between TradingView and ActivTrades accounts is a key part of the trading experience. It’s great to know this integration plays an important role in your setup.
We also appreciate your positive comments about our customer support. Our award-winning team is available 24 hours a day, five days a week, assisting clients in 14 languages, so help is always available while the markets are open.
Regarding spreads around rollover, thank you for your understanding. Market conditions during these periods can influence pricing across the industry, and we aim to maintain transparent and competitive trading conditions at all times.
Thank you for choosing ActivTrades and for taking the time to share your feedback.
Kind regards,
ActivTrades
Client Services
Hello nicolas63,
Thank you for your feedback and for sharing your experience with ActivTrades.
We’re pleased to hear that you’re satisfied with the connection stability, execution quality, and spreads, as well as your experience trading indices. Reliable performance is especially important for active traders, and it’s great to know this has met your expectations - including through your TradingView-integrated account, where many clients appreciate the smooth platform connectivity.
Regarding stock selection, we appreciate you pointing this out. ActivTrades provides access to 1,000+ instruments across 7 asset classes, and we continuously review our offering based on client interest and market demand. If there are specific stocks you would like to see added, please let us know - our team will be happy to review their availability.
Thank you for choosing ActivTrades and for taking the time to share your thoughts.
Kind regards,
ActivTrades
Client Services
Sehr geehrter Händler,
vielen Dank für Ihre positive Bewertung. Unsere oberste Priorität ist es, unseren Kunden das bestmögliche Handelserlebnis zu bieten – und es ist schön zu hören, dass wir auf dem richtigen Weg sind.
Mit freundlichen Grüßen
ActivTrades
Kundenservice
Dear benudoomporn,
We are truly grateful to receive such complimentary feedback from our valued clients!
Kind regards,
ActivTrades Team
See all reviews
Frequently asked questions
- Market order. It's a basic type designed to buy or sell an asset immediately at the next price available
- Limit order. Specifies the maximum (for buying) or minimum (for selling) price at which a trader is willing to execute a trade. It's only executed if the price reaches the preset level. There are buy and sell limit orders - they're set to buy/sell an asset at or below/above a certain price
- Stop order. Triggered when an asset moves above or below a certain price level, always executed in the direction that the price is moving. There are stop-loss orders (automatically closes a position at a certain level if the market moves against you) and (initiates a trade when the price breaks a certain level)
- Find the right asset using our screeners and heatmaps. Explore the stock market with the Stock Screener, track cryptocurrencies on the Crypto Coins Heatmap, and more tools to find in the main menu
- Analyze price movements on our Supercharts. Utilize multiple drawing tools, built-in indicators, and advanced features to gain deeper market insights
- Stay on top of market changes with the Economic Calendar and the latest news, helping you quickly adapt to shifting conditions
- Test your strategy in a risk-free environment with a Paper Trading account to see how it performs before committing real capital
- Choose a broker and start your trading journey with confidence once you have a clear strategy in place
It's always worth preparing for trades before actually executing them. On TradingView, you can do this with our Paper Trading functionality.
- Increased risk of losses, including exceeding initial investment
- Interest costs on borrowed funds
- Potential for margin calls requiring additional deposits
Make sure to analyze an asset thoroughly and test your strategy on a Paper Trading account to ensure you're ready to navigate these risks.
Understanding commission structures is essential for traders, as fees can impact overall profitability. Choosing a broker with competitive rates and transparent pricing ensures cost-effective trading.