Reviews from actual traders
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Customer Experience Team | BlackBull Markets
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Customer Experience Team | BlackBull Markets
A1
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Customer Experience Team | BlackBull Markets
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Customer Experience Team | BlackBull Markets
BlackBull Market is the best. I am absolutely satisfied with it!
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Customer Experience Team | BlackBull Markets
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Customer Experience Team | BlackBull Markets
$50 TO $1000.
Blackballed made my journey to become a profitable trader come true! 📈
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Customer Experience Team | BlackBull Markets
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Customer Experience Team | BlackBull Markets
The spreads are not fair when it comes to the day change over and some news events. I would expect spreads to double or triple but I have noticed them 11 times the normal spread.
Hello neilsonbruce,
Thank you for your feedback. We understand your concern regarding the spreads, especially around day changes and news events. Spreads can indeed widen during volatile market conditions, but we’d be happy to look into your specific case to determine if anything out of the ordinary occurred. Please reach out to our trade support team at support@blackbull.com so we can investigate further. For the tightest spreads possible, we also recommend our Prime account, which offers some of the lowest spreads available. If you need any further assistance, our team is available via live chat, phone, or email.
Kind regards,
Customer Experience Team | BlackBull Markets
Thank you for your feedback. We understand your concern regarding the spreads, especially around day changes and news events. Spreads can indeed widen during volatile market conditions, but we’d be happy to look into your specific case to determine if anything out of the ordinary occurred. Please reach out to our trade support team at support@blackbull.com so we can investigate further. For the tightest spreads possible, we also recommend our Prime account, which offers some of the lowest spreads available. If you need any further assistance, our team is available via live chat, phone, or email.
Kind regards,
Customer Experience Team | BlackBull Markets
Scam broker, stay away! I checked out this broker first and they seemed to have great reviews. However, we all know that reviews can be written by a company's bribed associates. Very bad experience with this broker, I traded-tested with them for several weeks.
They use some kind of secret fraud software to close open trading positions (stop loss) when it is very far from the real stop loss level. In addition, they do not activate Take Profits when the level is reached. They do a lot of hidden fraudulent tricks to steal money from clients.
Withdrawals are rejected and delayed as a delaying tactic in the hope that you will be persuaded to trade some more.
In short, this broker is designed and managed to drain you of your money.
Hello banqueinvestgroup,
Thank you for your feedback. We are sorry to hear about your experience and take such concerns very seriously. We’d like to assure you that our platform is designed to operate transparently, and we are committed to investigating any issues. Regarding the stop loss and take profit problems you've mentioned, we encourage you to contact our trade support team directly at support@blackbull.com so we can look into what happened with your specific trades. We want to understand why these issues occurred and resolve them promptly. If you need further assistance, we are available anytime via live chat, phone, or email.
Kind regards,
Customer Experience Team | BlackBull Markets
Thank you for your feedback. We are sorry to hear about your experience and take such concerns very seriously. We’d like to assure you that our platform is designed to operate transparently, and we are committed to investigating any issues. Regarding the stop loss and take profit problems you've mentioned, we encourage you to contact our trade support team directly at support@blackbull.com so we can look into what happened with your specific trades. We want to understand why these issues occurred and resolve them promptly. If you need further assistance, we are available anytime via live chat, phone, or email.
Kind regards,
Customer Experience Team | BlackBull Markets
mantap
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Customer Experience Team | BlackBull Markets
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Customer Experience Team | BlackBull Markets
WONDERFUL
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Customer Experience Team | BlackBull Markets
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Customer Experience Team | BlackBull Markets
Great Leverage and Awesome Assistance. Thank you Chloe for your help. you were the best customer assistance ever!
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Customer Experience Team | BlackBull Markets
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Customer Experience Team | BlackBull Markets
excellent
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Customer Experience Team | BlackBull Markets
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Customer Experience Team | BlackBull Markets
Great broker and fast support
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Customer Experience Team | BlackBull Markets
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Customer Experience Team | BlackBull Markets
Not bad
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Customer Experience Team | BlackBull Marketse
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Customer Experience Team | BlackBull Marketse
This is the most impressive market I've ever seen
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Customer Experience Team | BlackBull Markets
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Customer Experience Team | BlackBull Markets
Georgia was fast and helpful, thanks, fyi the bot leads you around the block, just post: I want to speak to an agent <-- this will save you a bunch of time
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Georgia & Customer Experience Team | BlackBull Markets
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Georgia & Customer Experience Team | BlackBull Markets
Absolutely amazing service. I seriously love this broker so much. Chloe was so helpful and professional.
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Customer Experience Team | BlackBull Markets
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Customer Experience Team | BlackBull Markets
love this
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Customer Experience Team | BlackBull Markets
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Customer Experience Team | BlackBull Markets
nice
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Customer Experience Team | BlackBull Markets
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Customer Experience Team | BlackBull Markets
Works well when there's a tight spread, when the spread is wider it's not so great from a UX perspective because the TP/SL seem to work off the ask price which is not the price displayed on the chart.
Hi azt3k_nz,
Thank you for your valuable feedback. We greatly appreciate your input and will forward it to our UX team.
Kind regards,
Customer Experience Team | BlackBull Markets
Thank you for your valuable feedback. We greatly appreciate your input and will forward it to our UX team.
Kind regards,
Customer Experience Team | BlackBull Markets