Tell the community your thoughts.
Outages and not compensating me for not being able to get out of trades. They also never answer any of your questions, return emails or answer their phone
Hi Tom,
Please check you DM's as we have sent you a message so we can help you out regarding this issue!
Looking forward to your response.
Warm Regards
Eightcap Team
The broker offers a smooth onboarding experience, with a simple login process that connects directly to TradingView. Order execution is fast and reliable, and the fixed spreads are a plus for traders who prefer predictable costs. Overall trading performance feels stable, even during active market conditions. However, a notable limitation is the lack of partial take-profit functionality, especially when using one-tap trading. This restricts trade management flexibility and forces traders to either manually manage exits or close full positions at once. For active and risk-managed trading styles, the ability to scale out of positions should be a standard feature. Improving this would significantly enhance the overall trading experience.
Dear MysticFurry,
Thank you for your review! We’re happy to hear you’ve had a positive experience overall and we appreciate your feedback. Suggestions like yours help us continue improving. If we can support you further, please feel free to get in touch.
All the best,
The Eightcap team
Great experience with Eightcap support. I had an issue connecting my account to TradingView, and the support team handled it professionally and patiently. They followed up, checked everything on their side, and resolved the issue successfully. Very responsive and helpful service. Highly recommended!
Thank you for your wonderful review! We’re glad to hear that Pavel was able to deliver top-notch support and get you started on your TradingView journey. We’ll make sure your feedback reaches them. If you ever need anything else, we’re here to help.
Warm regards,
The Eightcap team
Good Support. พนักงานคนไทยให้ความช่วยเหลือดีมาก แนะนำชัดเจน ละเอียด ช่วยแก้ปัญหาต่างๆจนสำเร็จลุล่วงไปด้วยดี ขอบคุณมากค่ะ
Eightcap สวัสดีค่ะ คุณ khunsa365
ขอขอบพระคุณสำหรับ Feedback มากๆนะคะ เป็นกำลังใจให้กับทางเจ้าหน้าที่อย่างยิ่งเลยค่ะ หากพบปัญหาการใช้งานทางเราสามารถแจ้งได้ทันทีค่ะ เพื่อจะได้เป็นการพัฒนาระบบและการให้บริการต่างๆ เพื่อการให้บริการสูงสุดแก่นักเทรดทุกท่าน หรือมีข้อสงสัยสามารถติดต่อเจ้าหน้าที่เพิ่มเติมได้ที่
Thai Support สามารถส่งข้อมูลเข้ามาทาง Email : th.support@eightcap.com นะคะ
ทางเรายินดีให้คำแนะนำและดูแลเป็นอย่างยิ่งค่ะ
Eightcap Team
Terrible. Bombard you with phonecalls but don't respond to emails. Good luck getting them to activate the Plus account they offer on sign-up. I abandoned them after a week. Poor spreads too.
Hi ScotchEgg82,
Please check you DM's as we have sent you a message so we can help you out regarding this issue!
Looking forward to your response.
Warm Regards
Eightcap Team
Very efficient and easy to use brokerage service. TradingView interface works smoothly and back-end receives maintenance and updates regularly. Pavel is an amazing client manager, he made the process stress-free and assisted us until the process was finalized.
Thank you for your wonderful review! We’re glad to hear that Pavel was able to deliver top-notch support and get you started on your TradingView journey. We’ll make sure your feedback reaches them. If you ever need anything else, we’re here to help.
Warm regards,
The Eightcap team
Ok for all except some small manipulation on price to hit stop loss when they are big mouvement.
Thanks for the review Polop666. We really appreciate you taking the time to provide feedback.
All the best,
The Eightcap team
I have used Eightcap for a couple years. I don't have much technical problems so far. I like it now, so I closed another broker account and just keep Eightcap. Happy.
Thank you for your review Miki! We’re happy to hear you’ve had a positive experience overall and we appreciate your feedback. If we can support you further, please feel free to get in touch.
All the best,
The Eightcap team
Hello, I am very grateful to fate for guiding me to your platform. I won’t make comparisons with others, but Eightcap is truly simple, efficient, and hassle-free—exactly the minimum a trader can expect from a broker. Now, TradingView is pure gold. I wouldn’t have signed up with you if you weren’t partnered with TradingView. It’s a multi-faceted platform—great for backtesting, scripts and strategies, plus all the indicators and strategies shared by other traders that can be used. It’s truly impressive. That’s my perspective. Thank you very much for giving me the opportunity to express myself. Happy holidays! Best regards, Noel Savignano
Hi Noel,
Thank you so much for taking the time review us. We’re glad to hear that TradingView has been working well for you. Our team constantly aims to refine our services, and your review encourages that work. Thanks for choosing Eightcap!
All the best,
The Eightcap team
Tive uma ótima experiência com a Eightcap. Atendimento rápido e eficiente. Tem uma grande variedade de moedas para que gosta de forex, alem de ter índices e ações de toda parte do mundo. O spred e baixo.
Estamos muito felizes em saber que você está gostando dos nossos produtos e da nossa linha completa de itens nutritivos. É muito gratificante saber que eles têm sido úteis para você. Obrigado por fazer parte da Eightcap!
Atenciosamente,
A equipe Eightcap
I've been with eightcap for only a month now and learning to trade, so far. I haven't complaints. Joining Eightcap is the best experience on trading for me. The transaction is fast and reliable. I do love the way syncing with TradingView.
We’re thrilled to hear you’re enjoying the smooth and fast experience TradingView delivers with Eightcap. It means a lot to know it’s been helpful for you, Mariyana.
Happy Trading,
The Eightcap team
I've been with eightcap for only a month now and learning to trade, so far, I have no complaints, I had accounts with other platforms before and was not happy, now I'm happy so far. Looking forward to growing, learning and earning with eightcap. BTW someone always reach out to me offering help if I need it and that says a lot.
Thanks so much for your review Thomas! We’re delighted to hear our support team has been able to assist you in learning the platform and kicking off your trading journey. If you ever need anything, we’re here and happy to help.
All the best,
The Eightcap team
Eightcap is a reliable broker with great support and smooth withdrawals. UK users have a leverage limit of 1:30, but everything else is excellent. They also offer free TradingView access, making charting and strategy building easy. Highly recommended!
We’re thrilled to hear you’re enjoying our support and great services Rajiv! We’re always working to deliver a smooth and reliable experience, so it means a lot to know it’s been helpful for you. We're stoked to know you're loving the TradingView access as well.
All the best,
The Eightcap team
การส่งคำสั่งเทรดรวดเร็วเมื่อเทรดผ่านtradingview
สวัสดีค่ะคุณ boltryl6
ขอขอบคุณสำหรับการให้คะแนนหลังได้ทำการซื้อขายผ่าน TradingView กับ Eightcap ค่ะ เรายินดีเป็นอย่างยิ่งที่คุณชื่นชอบและมีประสบการณ์การซื้อขายที่ดีกับ Eightcap ค่ะ
หากคุณต้องการแจ้งข้อเสนอแนะเพื่อให้ทางเรายกระดับการให้บริการได้ดีมากยิ่งขึ้น อย่าลังเลที่จะติดต่อหา Team Thai Support ของเราทาง Line Official ID : @eightcapth ค่ะ
Joining Eightcap is the best experience on trading Forex for me. The transaction is fast and reliable. I do love the way syncing with TradingView. By the way, I’d appreciate if Eightcap will config the setting feature of TP/SL via mobile phone as until now I couldn’t drag to set my TP/SL via iPhone.
Thank you so much for the 5 stars! We love hearing that you’re enjoying your experience with Eightcap and appreciate your feedback.
We appreciate you taking the time to provide feedback. For any further information please reach out, we're always happy to help!
Best regards,
The Eightcap Team
⭐️⭐️⭐️⭐️⭐️ I'm extremely happy with my experience using Eightcap. The integration with TradingView is seamless, which makes a big difference in my day-to-day trading. I use a variety of tools and indicators on TradingView, and everything works perfectly with Eightcap's platform. Execution is fast, spreads are competitive, and the overall user experience feels professional yet simple to navigate. It's a broker that truly supports active traders by offering the flexibility and access we need—especially for someone who relies heavily on custom indicators and strategies. Highly recommended for anyone looking for a reliable and TradingView-friendly broker!
Hey Ezekiel!
Thank you so much for the awesome feedback! We’re delighted to hear you’re loving your experience with Eightcap and receiving the support and service we strive to deliver. Happy trading!
All the best,
The Eightcap team
I had a fantastic experience with eightcap. excellent customer support.. The educational resources helped me improve my skills, and the competitive spreads are a huge plus!
Hi Ssnashaat,
This is the kind of review we love to receive! We extend a huge thank you for your fantastic review! We’re beyond delighted to hear that we have been able to help you with your trading journey.
If you ever have questions or need assistance, our team is always here and happy to help. Happy trading!
All the best,
The Eightcap team
Easy to use; sometimes the spread is a bit high, but overall I am very happy with the service and the interface it offers.
Hey Cool Andy,
We really appreciate you taking the time to share your experience with your kind words and feedback!
We’re thrilled to hear you’re enjoying your experience with Eightcap. If there’s anything else we can do to support you, please don’t hesitate to reach out. Happy trading!
All the best,
The Eightcap team
ดีทุกอย่างยกเว้นการถอนเงินไม่รู้จะช้าชิบหายไปถึงไหน
สวัสดี Vincentia01
โปรดตรวจสอบข้อความส่วนตัวของคุณ เนื่องจากเราได้ส่งข้อความถึงคุณแล้ว เพื่อให้เราสามารถช่วยเหลือคุณเกี่ยวกับปัญหานี้ได้!
รอคอยการตอบกลับจากคุณ
ด้วยความนับถือ
ทีม Eightcap
Reply email little bit slower 2days, but live support is great. However I don't see much ppl using this and oversea fee in my bank is expensive. So I can only give a 4star
We’re so glad you’re happy with our awesome customer support team and our live chat service!
At Eightcap, we strive to provide the best experience for our clients and feedback like yours helps us to keep improving. Thanks for choosing us!
All the best,
The Eightcap team
Spreads are too high.
Hi Kamperkelly,
Please check you DM's as we have sent you a message so we can help you out regarding this issue!
Looking forward to your response.
Warm Regards
Eightcap Team
Spreads are too high.
Hi Nikisha_Rakoomar,
Please check you DM's as we have sent you a message so we can help you out regarding this issue!
Looking forward to your response.
Warm Regards
Eightcap Team
Eightcap has wonder customer support and you can directly on trading view.
Hi Colby!
We’re so glad you’re happy with our awesome customer support team. At Eightcap, we strive to provide the best experience for our clients and feedback like yours helps us to keep improving. Thanks for choosing us!
All the best,
The Eightcap team
