Easy to setup on the platform and executing trade orders speed is generally good. Fast deposit and redraw is great too. Mobile app can probably improve better as I found myself need to log back on the app occasionally.
There needs to be a margin slider when opening positions in TradingView. No where does it say how much margin I am using when opening a position through the trading tab. Some of your competitors have this feature, usually it's at the very bottom of the tab
Me encanta este broker, maneja varias opciones de plataforma, y la atencion al cliente de la mano de Juan Sebastian es super espectacular. Son paciente y te explican todo lo que necesitas. Super Recomendado!!!
¡Muchas gracias por tu excelente reseña! Nos alegra saber que disfrutas de nuestras plataformas y del acompañamiento de Juan Sebastián. Le haremos llegar tus amables palabras. ¡Gracias por recomendarnos y por confiar en FXCM!
very good platform good research tools, only wish trading station would show balance and not just equity.
Dear drwhthompson, Thank you for your great feedback! We're glad to hear you enjoy the platform and find the research tools valuable. We appreciate your suggestion and will submit an internal feedback on the matter. We remain at your service.
Slow, spread is high, keeps logging me out (phone app) - don’t like it
Dear newbie_wannabe, we’re sorry to hear about your experience. Your feedback is important, and we’ll review the app performance and spreads to see how improvements can be made. Could you please provide us with more detailed information about your request so we can assist you further? We remain at your full disposal.
I like that it is compatible with trading view platform
Thank you for your positive review! We're glad to hear you're enjoying the compatibility with TradingView - if there's anything we can do to improve your experience further, feel free to let us know!
Very reliable brokage with good leverage , tight spreads and offers good bid and ask price with good pips and it offers good services and is the most recommended broker ever
Dear Trader, Thank you for taking the time to share your experience! We're thrilled to hear that you find our brokerage reliable and that you're satisfied with our leverage, tight spreads, and competitive pricing. It's great to know that our services have met your expectations and that you'd recommend us so highly. Your support and trust mean a lot to us. We remain at your full disposal.
Lots of technical problems with their connection to trading view, have seen a few losses because of that
Thank you for your feedback. We're sorry to hear about the technical issues you experienced when connecting to TradingView. We understand how frustrating this can be. To better assist you and investigate what happened, we’d really appreciate it if you could reach out to us directly so we can locate your account and look into the specific incidents. This will allow us to provide a more accurate explanation and, where possible, make things right.
We’re fully committed to improving our platform integration and client experience. Your insights are extremely valuable in helping us do that. Please don’t hesitate to contact us at admin@fxcm.com, and we’ll prioritise your case.
We hope to have the opportunity to resolve this for you, and if your concerns are addressed, we’d truly appreciate it if you would consider updating your review.
Thank you again for bringing this to our attention.
Great broker. i have recently opened an account. Its all good except some wide slippage.
Dear omidsaadati2011,
Thank you for your feedback and for choosing us as your broker!
We're glad to hear that your overall experience has been positive so far.
We understand your concern about slippage—market conditions like volatility and liquidity can sometimes affect execution.
That said, we’re constantly working to optimize trade performance and improve your experience.
If you ever have specific instances you'd like us to review, our support team is here to help.
Regards,
FXCM Support Team
Easy to set up account and helpful people on the end of the phone when you have questions.
Dear Beck_Investments,
Thank you for sharing your positive experience!
We’re delighted to hear that the account setup process was smooth for you and that our team was helpful when you had questions.
If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!
Regards,
FXCM Support Team
Fantastic spreads and commission-free trading. I switched from Fusion Markets after trading with them for 6 months which had the best spread+lowest commission on the market. But after reviewing my statements I found out that I'm paying a lot in commissions and SWAP fees. But with FXCM there's no commissions and no SWAP/Rollover charges for all Indices and GOLD & Silver. I can easily hold my trades for days and weeks without worrying about swap. My trading costs has come down to absolute Zero. Love it and will continue to use it.
Dear dabhi358,
Thank you for taking the time to share your experience!
We’re thrilled to hear that you’ve found value in our spreads and commission-free trading.
It's great to know that FXCM is helping you achieve more cost-effective trading
Your satisfaction is incredibly important to us, and we’re happy to have earned your trust after your previous experiences.
If you have any other questions or need assistance, please do not hesitate to contact us.
Regards,
FXCM Support Team
About FXCM
Frequently Asked Questions
Level 2 is a subscription-based service that offers real-time access to the exchange’s order book. It gives traders and investors a detailed view of market depth and momentum, helping them make more informed and strategic trading decisions.
It's always worth preparing for trades before actually executing them. On TradingView, you can do this with our Paper Trading functionality.
- Market order. It's a basic type designed to buy or sell an asset immediately at the next price available
- Limit order. Specifies the maximum (for buying) or minimum (for selling) price at which a trader is willing to execute a trade. It's only executed if the price reaches the preset level. There are buy and sell limit orders - they're set to buy/sell an asset at or below/above a certain price
- Stop order. Triggered when an asset moves above or below a certain price level, always executed in the direction that the price is moving. There are stop-loss orders (automatically closes a position at a certain level if the market moves against you) and (initiates a trade when the price breaks a certain level)
- Find the right asset using our screeners and heatmaps. Explore the stock market with the Stock Screener, track cryptocurrencies on the Crypto Coins Heatmap, and more tools to fin in the main menu
- Analyze price movements on our Supercharts. Utilize multiple drawing tools, built-in indicators, and advanced features to gain deeper market insights
- Stay on top of market changes with the Economic Calendar and the latest news, helping you quickly adapt to shifting conditions
- Test your strategy in a risk-free environment with a Paper Trading account to see how it performs before committing real capital
- Choose a broker and start your trading journey with confidence once you have a clear strategy in place
- Increased risk of losses, including exceeding initial investment
- Interest costs on borrowed funds
- Potential for margin calls requiring additional deposits
Make sure to analyze an asset thoroughly and test your strategy on a Paper Trading account to ensure you're ready to navigate these risks.
Understanding commission structures is essential for traders, as fees can impact overall profitability. Choosing a broker with competitive rates and transparent pricing ensures cost-effective trading.