Transparency upfront: Clear fees and terms from start to finish.
No hidden costs: All charges disclosed in advance.
Clear limits: Service hours and withdrawal caps explained briefly.
Notice of changes: Price/term changes communicated before applying.
Easy support: Accessible channels and clear response times.
Receipts & records: Easy access to transaction receipts.
As a student and retail trader, I was devastated to learn how unforgiving Fusion Markets’ platform can be. A single misplaced finger — one mistaken click — led to a substantial financial loss. I contacted support immediately, but was told that all trades are final, even those placed in error. Their response felt cold and rigid, offering only commission-free trades as a gesture — which did nothing to address the real issue.
What’s even more alarming is that Fusion Markets offers up to 500:1 leverage, which is illegal for retail traders in Denmark and across the EU. This level of exposure is reckless and violates ESMA regulations, which cap leverage at 30:1 for major currency pairs and even lower for commodities like platinum.
I’ve stopped using Fusion Markets and will be reporting my experience to financial authorities. Retail traders deserve platforms that protect them—not ones that punish human mistakes and ignore regulatory standards.
Easy to use, easy to setup, great customer service. Only wish there were more charts to trade. Other than that, highly recommend.
Hi @CREEVED,
Thank you for the glowing 5-star review! We’re delighted to hear that you found our platform easy to use and set up, and that our customer service team has been able to support you well. We truly value your feedback about adding more charts to trade on, and our team is always working on enhancing the trading experience.
Your recommendation means a lot to us. Thank you for being part of our trading community.
Happy Trading!
Thank you for the glowing 5-star review! We’re delighted to hear that you found our platform easy to use and set up, and that our customer service team has been able to support you well. We truly value your feedback about adding more charts to trade on, and our team is always working on enhancing the trading experience.
Your recommendation means a lot to us. Thank you for being part of our trading community.
Happy Trading!
The best... Because it's smooth and gives all options.
Plus, they do have STP and ECN accounts
Hi@ crisie2008,
Thank you for the 5-star review! We’re glad to hear you’re enjoying the smooth trading experience and the flexibility of our STP and ECN account options. Your support inspires us to keep delivering the best service possible.
Happy Trading!
Thank you for the 5-star review! We’re glad to hear you’re enjoying the smooth trading experience and the flexibility of our STP and ECN account options. Your support inspires us to keep delivering the best service possible.
Happy Trading!
excellent! quick to solve problems and no fees on indices and low spreads. very low spreads on fx. swaps on shorts pay you - which isn't always true for brokers.
Hi @harribo12345,
Thank you for the excellent feedback! We’re delighted to hear that you’re enjoying our fast support, low spreads, and swap advantages. It’s our goal to make trading smooth and rewarding for you.
Happy Trading!
Thank you for the excellent feedback! We’re delighted to hear that you’re enjoying our fast support, low spreads, and swap advantages. It’s our goal to make trading smooth and rewarding for you.
Happy Trading!
Customer service is good and withdrawal is fast
Thank you for the great feedback, @migsbsar! We are thrilled that our customer service team and smooth withdrawal process have made your experience a positive one. Your support motivates us to keep delivering the service you deserve.
Happy Trading!
Happy Trading!