Don't lose access to the email attached to your account, it's impossible to resolve. Even if login was never an issue, completed authentication by phone.... Can't authenticate with email, your up "$hitz creek without a paddle" no option to resolve the issue, anywhere. Support page "contact us" phone number is only one step above fu€king worthless. And every time you go to trade cryptocurrency, "low and behold", Gemini doesn't support trading it, which is 90% of them. Even if the search says they support trading!!!
I've been with Gemini since 2017. At first it was difficult communicating. Now it's user friendly and efficient as well as safe.
cannot use phone app without setting up a pass code, wont allow to see portfolio. with trading view i can at least trade but there is no keeping info of porfolio. or position data easily seen
Great for begginers, but not very good for trading as there is very limited cryptocurrencies. I would like more currencies.
Took 3 weeks to unlock my account, tying up over six figures that I couldn't trade. Total BS with customer support which was vague and unhelpful. Were it not for my desire to work with Arch, I would leave Gemini forever after that unprofessional fiasco!
It should have the option to set stop loss/take profit like other exchanges. With Coinbase this feature was added and I will use Coinbase more because of this feature
It is great to use Gemini on TradingView. But it is hard to use access with 2-factor authentication to enter login. Hopefully, Gemini will fix it with a login for tradingview.
Worst customer service, which is a complete joke. Got a problem? Get ready to wait days (if you're lucky) or weeks (more likely), for a canned email that doesn't answer your question, doesn't fix the issue, and might as well have been written by a bot that's on its lunch break. I was waiting for 3 months to withdraw my money. Trying to reach a human? Good luck. You’ll get the same cut-and-paste nonsense over and over, while your money is stuck and your patience evaporates. If your time, money, or sanity matters to you at all, run far, far away. This platform could be used in customer service training — as an example of everything not to do. Most importantly their fees have a double price than Coinbase.
When FTX went under, Gemini reimbursed all their clients.
Would be better if it just provided better buying options in TradingView like the ability to slide SL and TP on the chart and dynamically update the order.
No conditional orders, and no leverage in the US. They also have rather high fees. I really don't know why anybody would trade here.
Terms and fees
About Gemini
Gemini offers a suite of crypto-native products and advanced trading tools for individuals and institutions. Trade 90+ tokens in 70+ countries worldwide directly through TradingView with the lowest fee tier.
Tools and features
Frequently Asked Questions
- FinCEN (Financial Crimes Enforcement Network)
- NYSDFS (New York State Department of Financial Services)
- FCA (Financial Conduct Authority )
Brokers usually require deposits to manage risk, cover trading costs, and comply with regulations. Deposits act as collateral for leveraged trades, ensuring brokers don’t face losses if a trade goes against a trader. They also help cover fees, prevent fraud, and ensure serious trading activity.
Level 2 is a subscription-based service that offers real-time access to the exchange’s order book. It gives traders and investors a detailed view of market depth and momentum, helping them make more informed and strategic trading decisions.
Brokers impose inactivity fees to cover maintenance costs, comply with regulations, and encourage active trading. These fees help offset expenses for managing inactive accounts and prevent account abandonment.
- Stop limit orders
- Limit orders
- Market order. It's a basic type designed to buy or sell an asset immediately at the next price available
- Limit order. Specifies the maximum (for buying) or minimum (for selling) price at which a trader is willing to execute a trade. It's only executed if the price reaches the preset level. There are buy and sell limit orders - they're set to buy/sell an asset at or below/above a certain price
- Stop order. Triggered when an asset moves above or below a certain price level, always executed in the direction that the price is moving. There are stop-loss orders (automatically closes a position at a certain level if the market moves against you) and (initiates a trade when the price breaks a certain level)
- Find the right asset using our screeners and heatmaps. Explore the stock market with the Stock Screener, track cryptocurrencies on the Crypto Coins Heatmap, and more tools to find in the main menu
- Analyze price movements on our Supercharts. Utilize multiple drawing tools, built-in indicators, and advanced features to gain deeper market insights
- Stay on top of market changes with the Economic Calendar and the latest news, helping you quickly adapt to shifting conditions
- Test your strategy in a risk-free environment with a Paper Trading account to see how it performs before committing real capital
- Choose a broker and start your trading journey with confidence once you have a clear strategy in place
It's always worth preparing for trades before actually executing them. On TradingView, you can do this with our Paper Trading functionality.
- Increased risk of losses, including exceeding initial investment
- Interest costs on borrowed funds
- Potential for margin calls requiring additional deposits
Make sure to analyze an asset thoroughly and test your strategy on a Paper Trading account to ensure you're ready to navigate these risks.
Understanding commission structures is essential for traders, as fees can impact overall profitability. Choosing a broker with competitive rates and transparent pricing ensures cost-effective trading.