Sharing my personal experience with IG (IG International / IG Markets): I am a live client and nearly USD 49,846.48 from my account is still being withheld after a withdrawal request made in early November. For over a month I was repeatedly told my case was “prioritised” and that I would “receive all the funds”. Then on 3 Dec, instead of processing the withdrawal, IG suddenly labelled my trades as “error trades/arbitrage”, cancelled profitable trades back to 21 Oct and voided rebates – even though all trades were opened and closed through IG’s own platform. I have reported this to regulators and the police. In my opinion, this behaviour feels like retroactively taking profits once a client tries to withdraw and is completely unacceptable for a broker that advertises itself as highly regulated. I’m sharing this so other traders are aware and can be extremely cautious when choosing where to deposit and trade.
Do not even think about using this broker if you plan to trade on TradingView. The majority of their instruments have been untradable for months due to ongoing technical issues. It is utterly unacceptable. How can anyone trust a broker that fails to resolve critical technical problems for such an absurd amount of time? This level of incompetence makes them completely unreliable.
Thank you for sharing your concerns. We’re sorry to hear how frustrating your experience has been and completely understand why ongoing technical issues would impact your trust and confidence. Reliable access to instruments is essential, and we regret the disruption this has caused.
Your feedback has been noted and is taken seriously, as it helps highlight areas that need urgent attention. While we can’t comment on specific technical timelines here, we appreciate you taking the time to raise this and acknowledge how disappointing the experience has been.
Indecente che ormai è da metà settembre 2025 che non si riesca più a tradare i principali mercati , EURUSD , S&P500 , Bitcoin, Gold , DAX , TLT ecc.... Segnalato anche a IG ma non hanno fatto niente!!!! Molto arrabbiato !!! Peccato perchè fino a questo problema avevo dato 5 stelle ....
Despite "feedback" from IG, nothing has changed. IG is unusable on this platform, open trades are not visible on critical charts (eg. NASDAQ/TECH100. - Orginal Review Starts Here - IG Integration with TV is worse than useless. Despite IG review reply that "we're working on improvements", it's gotten worse. Much worse. For example; it's no longer possible to view open positions on NASDAQ (TECH100). Shockingly bad. IG have been having issues with ProRealTime, too. Becoming concerned.
Thank you for taking the time to share your detailed feedback. We're very sorry to hear that your experience hasn’t improved and that the TradingView integration remains frustrating — particularly with open trades not displaying correctly on key charts like NASDAQ (TECH100).
We understand how critical this functionality is and have escalated your comments to our technical teams for further investigation. We truly appreciate your patience and continued feedback as we work toward improving stability and usability across all connected platforms. All the best, K.N
offre la piattaforma base che alla fine è possibile utilizzarla senza neanche collegarsi con IG, problemi, col tape su molti strumenti, gli etf su criptovalute non sono tradabili ne' da quella web ne' da qui, è evidente che fanno distinzioni tra i clienti e questo in altre piattaforme non esiste. il book profondo non se parla nemmeno allora è inutile fare pubblicità che siete su tradingview tanto la gratutita ce l'hanno tutti.
They dont do spreadbets on futures in tradingviews so its spot markets only!!
Thanks for pointing that out! On TradingView, only spot markets are currently available as spread bets on futures aren’t supported there. If you’d like, you can still access spread bets on futures directly via our IG platform. All the best, A.B
Cryptos are not supported/non - tradable.
Hi there, thanks for your feedback. Crypto trading isn’t currently available through IG on TradingView, but you can trade cryptocurrencies via our other platforms. Please reach out to our support team if you’d like more details on how to access them. All the best, A.B
not really compatible with tradingwiev, lots of stocks, cryptos that are not tradable trough tradingwiev and expensive fees.
Hi there, thanks for sharing your feedback. Some instruments, including certain stocks and cryptocurrencies, aren’t currently tradable through IG on TradingView, though they may be available on our other platforms. We understand fees are an important consideration, and we aim to remain competitive while offering quality service and tools. All the best, A.B
One of the wrost broker ,Cannot log in ,and if i ,Cannot place a trade .Poor Customer Service since 2 weeks im having troubles trading ,till now no Solution .Not Recomended
Dear Elyahu, we’re sorry to hear about the issues you’ve been facing with logging in and placing trades. This isn’t the experience we want for our clients. Please email us at helpdesk.uk@ig.com so we can investigate and get this resolved as soon as possible. All the best, A.B
cant connect to the damn broker. it takes forever to fckin load and doesnt even log me in.
Hi, we’re sorry to hear about the trouble connecting to your account. Please try clearing your cookies and cache, or uninstalling and reinstalling the app, as we haven’t noticed any issues on our side. If you’re still unable to log in, please email us at helpdesk.uk@ig.com with your account details so we can investigate and help you get connected as soon as possible. All the best, A.B
Impossible to log in on the phone without it taking forever
Thank you for your feedback. We're sorry to hear you're experiencing delays logging in on your phone. To help resolve this quickly, please email helpdesk.uk@ig.com with your details, and our team will look into the issue and assist you promptly. We're here to help. All the best, A.B
About IG
Frequently Asked Questions
Level 2 is a subscription-based service that offers real-time access to the exchange’s order book. It gives traders and investors a detailed view of market depth and momentum, helping them make more informed and strategic trading decisions.
- Market order. It's a basic type designed to buy or sell an asset immediately at the next price available
- Limit order. Specifies the maximum (for buying) or minimum (for selling) price at which a trader is willing to execute a trade. It's only executed if the price reaches the preset level. There are buy and sell limit orders - they're set to buy/sell an asset at or below/above a certain price
- Stop order. Triggered when an asset moves above or below a certain price level, always executed in the direction that the price is moving. There are stop-loss orders (automatically closes a position at a certain level if the market moves against you) and (initiates a trade when the price breaks a certain level)
- Find the right asset using our screeners and heatmaps. Explore the stock market with the Stock Screener, track cryptocurrencies on the Crypto Coins Heatmap, and more tools to find in the main menu
- Analyze price movements on our Supercharts. Utilize multiple drawing tools, built-in indicators, and advanced features to gain deeper market insights
- Stay on top of market changes with the Economic Calendar and the latest news, helping you quickly adapt to shifting conditions
- Test your strategy in a risk-free environment with a Paper Trading account to see how it performs before committing real capital
- Choose a broker and start your trading journey with confidence once you have a clear strategy in place
It's always worth preparing for trades before actually executing them. On TradingView, you can do this with our Paper Trading functionality.
- Increased risk of losses, including exceeding initial investment
- Interest costs on borrowed funds
- Potential for margin calls requiring additional deposits
Make sure to analyze an asset thoroughly and test your strategy on a Paper Trading account to ensure you're ready to navigate these risks.
Understanding commission structures is essential for traders, as fees can impact overall profitability. Choosing a broker with competitive rates and transparent pricing ensures cost-effective trading.