IG — Reviews and Terms — TradingView

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Overview

Reviews

modhelius

Either they have login problems, or when you are able to log in, the instruments you want to trade are untradable because of technical issues. I’ve been using this broker for a few months now, and I cannot even count how many times there have been problems! Currently, NASDAQ, S&P 500, Dow, and DAX are all untradable via TradingView because of technical issues; the only index I am currently allowed to trade is FTSE. Such a joke!

IG_com

We sincerely apologize for the inconvenience caused by the technical issues impacting certain instruments missing on TradingView. Our team is aware of the situation and working closely with TradingView to resolve it as quickly as possible. In the meantime, you can continue trading directly on the IG platform or use other supported platforms such as MT4 for uninterrupted access. Thank you for your patience and understanding. All the best, A.B

mark_a_gahagan

They dont do spreadbets on futures in tradingviews so its spot markets only!!

IG_com

Thanks for pointing that out! On TradingView, only spot markets are currently available as spread bets on futures aren’t supported there. If you’d like, you can still access spread bets on futures directly via our IG platform. All the best, A.B

chromesoul1

Cryptos are not supported/non - tradable.

IG_com

Hi there, thanks for your feedback. Crypto trading isn’t currently available through IG on TradingView, but you can trade cryptocurrencies via our other platforms. Please reach out to our support team if you’d like more details on how to access them. All the best, A.B

johannagy79

not really compatible with tradingwiev, lots of stocks, cryptos that are not tradable trough tradingwiev and expensive fees.

IG_com

Hi there, thanks for sharing your feedback. Some instruments, including certain stocks and cryptocurrencies, aren’t currently tradable through IG on TradingView, though they may be available on our other platforms. We understand fees are an important consideration, and we aim to remain competitive while offering quality service and tools. All the best, A.B

Elyahu

One of the wrost broker ,Cannot log in ,and if i ,Cannot place a trade .Poor Customer Service since 2 weeks im having troubles trading ,till now no Solution .Not Recomended

IG_com

Dear Elyahu, we’re sorry to hear about the issues you’ve been facing with logging in and placing trades. This isn’t the experience we want for our clients. Please email us at helpdesk.uk@ig.com so we can investigate and get this resolved as soon as possible. All the best, A.B

SNC7

cant connect to the damn broker. it takes forever to fckin load and doesnt even log me in.

IG_com

Hi, we’re sorry to hear about the trouble connecting to your account. Please try clearing your cookies and cache, or uninstalling and reinstalling the app, as we haven’t noticed any issues on our side. If you’re still unable to log in, please email us at helpdesk.uk@ig.com with your account details so we can investigate and help you get connected as soon as possible. All the best, A.B

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