Thank you for taking the time to share such detailed feedback. We’re genuinely sorry to hear how frustrating your experience has been and understand why these issues have left you feeling disappointed. Limitations around platform availability, chart performance, and support interactions are not what anyone expects from a trading provider, and we recognise how disruptive this can be.
While we can’t address individual cases or technical specifics in a public forum, your comments are taken seriously and help highlight areas that need improvement. We regret the experience you’ve had and appreciate you being open about your concerns. All the best, K.N
Thank you for your feedback. We’re sorry to hear about the delay you’ve experienced with IG data when connected to TradingView. We understand how critical real-time pricing is, especially for day trading, and how this discrepancy can make trading directly from TradingView charts impractical.
Your comments have been noted and help highlight areas where improvements are needed. We appreciate you taking the time to share this experience. All the best, K.N
Thank you for sharing your experience. We’re truly sorry to hear how distressing and frustrating this situation has been for you, especially given the length of time involved and the impact it’s had. We understand how important transparency, fairness, and timely withdrawals are, and why this would cause serious concern.
While we’re unable to comment on individual account matters in a public forum, your feedback is taken seriously. We regret the frustration this has caused and acknowledge how upsetting this experience must feel. We encourage continuing engagement through the appropriate formal channels so the matter can be reviewed thoroughly. All the best, K.N
Thank you for sharing your concerns. We’re sorry to hear how frustrating your experience has been and completely understand why ongoing technical issues would impact your trust and confidence. Reliable access to instruments is essential, and we regret the disruption this has caused.
Your feedback has been noted and is taken seriously, as it helps highlight areas that need urgent attention. While we can’t comment on specific technical timelines here, we appreciate you taking the time to raise this and acknowledge how disappointing the experience has been.
Thank you for taking the time to share your detailed feedback. We're very sorry to hear that your experience hasn’t improved and that the TradingView integration remains frustrating — particularly with open trades not displaying correctly on key charts like NASDAQ (TECH100).
We understand how critical this functionality is and have escalated your comments to our technical teams for further investigation. We truly appreciate your patience and continued feedback as we work toward improving stability and usability across all connected platforms. All the best, K.N
Thanks for pointing that out! On TradingView, only spot markets are currently available as spread bets on futures aren’t supported there. If you’d like, you can still access spread bets on futures directly via our IG platform. All the best, A.B
Hi there, thanks for your feedback. Crypto trading isn’t currently available through IG on TradingView, but you can trade cryptocurrencies via our other platforms. Please reach out to our support team if you’d like more details on how to access them. All the best, A.B
Hi there, thanks for sharing your feedback. Some instruments, including certain stocks and cryptocurrencies, aren’t currently tradable through IG on TradingView, though they may be available on our other platforms. We understand fees are an important consideration, and we aim to remain competitive while offering quality service and tools. All the best, A.B
Dear Elyahu, we’re sorry to hear about the issues you’ve been facing with logging in and placing trades. This isn’t the experience we want for our clients. Please email us at helpdesk.uk@ig.com so we can investigate and get this resolved as soon as possible. All the best, A.B
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Frequently Asked Questions
Brokers provide access to financial markets and execute trades. They act as intermediaries between traders and exchanges, providing the necessary infrastructure and tools to place buy and sell orders. They offer services such as order execution, market access, research, analysis, and customer support. Additionally, brokers facilitate the use of leverage, margin trading, and help ensure regulatory compliance, providing traders with a secure environment to trade effectively. Without brokers, individual traders would struggle to access markets and execute trades efficiently.
An order is an instruction for a broker to execute a trade - buy or sell an asset on behalf of a trader. Depending on your strategy, risk tolerance, and market condition, different kinds of orders can be more or less effective, let's see the basic ones.
- Market order. It's a basic type designed to buy or sell an asset immediately at the next price available
- Limit order. Specifies the maximum (for buying) or minimum (for selling) price at which a trader is willing to execute a trade. It's only executed if the price reaches the preset level. There are buy and sell limit orders - they're set to buy/sell an asset at or below/above a certain price
- Stop order. Triggered when an asset moves above or below a certain price level, always executed in the direction that the price is moving. There are stop-loss orders (automatically closes a position at a certain level if the market moves against you) and (initiates a trade when the price breaks a certain level)
- Market order. It's a basic type designed to buy or sell an asset immediately at the next price available
- Limit order. Specifies the maximum (for buying) or minimum (for selling) price at which a trader is willing to execute a trade. It's only executed if the price reaches the preset level. There are buy and sell limit orders - they're set to buy/sell an asset at or below/above a certain price
- Stop order. Triggered when an asset moves above or below a certain price level, always executed in the direction that the price is moving. There are stop-loss orders (automatically closes a position at a certain level if the market moves against you) and (initiates a trade when the price breaks a certain level)
Successful trading requires thorough preparation, ensuring every decision is well-informed and carefully considered. To develop a winning strategy, follow these key steps:
- Find the right asset using our screeners and heatmaps. Explore the stock market with the Stock Screener, track cryptocurrencies on the Crypto Coins Heatmap, and more tools to find in the main menu
- Analyze price movements on our Supercharts. Utilize multiple drawing tools, built-in indicators, and advanced features to gain deeper market insights
- Stay on top of market changes with the Economic Calendar and the latest news, helping you quickly adapt to shifting conditions
- Test your strategy in a risk-free environment with a Paper Trading account to see how it performs before committing real capital
- Choose a broker and start your trading journey with confidence once you have a clear strategy in place
- Find the right asset using our screeners and heatmaps. Explore the stock market with the Stock Screener, track cryptocurrencies on the Crypto Coins Heatmap, and more tools to find in the main menu
- Analyze price movements on our Supercharts. Utilize multiple drawing tools, built-in indicators, and advanced features to gain deeper market insights
- Stay on top of market changes with the Economic Calendar and the latest news, helping you quickly adapt to shifting conditions
- Test your strategy in a risk-free environment with a Paper Trading account to see how it performs before committing real capital
- Choose a broker and start your trading journey with confidence once you have a clear strategy in place
A broker's rating on TradingView is based on its clients' reviews. We ensure broker ratings reflect real user experiences by allowing reviews only from verified TradingView users with active linked accounts. Recent ratings carry more weight, providing up-to-date insights for informed decisions. This approach promotes transparency and prevents manipulation. Make sure to rate your broker to help it improve its service and assits other users in their choice.
Leverage is a mechanism that allows traders to open larger positions with a smaller amount of capital. It basically means borrowing funds from a broker, often multiplying your position size by 5x, 10x, or more. For example, with 5x leverage, a $100 deposit could open a $500 trade with your broker lending you $400 you don't have. It's a popular technique, but remember that while leverage increases potential profits, it also magnifies losses, which is why it's essential to learn how to manage risks.
It's always worth preparing for trades before actually executing them. On TradingView, you can do this with our Paper Trading functionality.
It's always worth preparing for trades before actually executing them. On TradingView, you can do this with our Paper Trading functionality.
Margin trading means an investor buying an asset by borrowing the balance from a broker. It allows traders to increase their buying power, enabling larger positions with less upfront capital. While it can provide greater market exposure with less capital and amplify potential gains, it also comes with increased risks:
- Increased risk of losses, including exceeding initial investment
- Interest costs on borrowed funds
- Potential for margin calls requiring additional deposits
Make sure to analyze an asset thoroughly and test your strategy on a Paper Trading account to ensure you're ready to navigate these risks.
- Increased risk of losses, including exceeding initial investment
- Interest costs on borrowed funds
- Potential for margin calls requiring additional deposits
Make sure to analyze an asset thoroughly and test your strategy on a Paper Trading account to ensure you're ready to navigate these risks.
Commissions in trading are fees that brokers charge for executing trades on behalf of traders. These costs help brokers maintain their platforms, provide essential services, and ensure smooth access to financial markets.
Understanding commission structures is essential for traders, as fees can impact overall profitability. Choosing a broker with competitive rates and transparent pricing ensures cost-effective trading.
Understanding commission structures is essential for traders, as fees can impact overall profitability. Choosing a broker with competitive rates and transparent pricing ensures cost-effective trading.