Traders

15.7 K

Reviews

Ratings breakdown

108

33

66

139

709

Reviews from actual traders

What do you think about IG?

Tell the community your thoughts.

This broker is bad on so many levels. Here are a few things to start with: 1. Not all assets available via their own platform are available in TradingView. 2. But you can't use the IG platform either because the charts are buggy and the UX is poor. 3. When reaching out to support to flag the mentioned bugs in the charts you will face a combination of incompetence and unwillingness to solve your problem. It's as if they proactively go out of their way to prevent a solution from being found. If you actually enjoy pain and suffering I can highly recommend. Otherwise avoid at all costs.

Thank you for taking the time to share such detailed feedback. We’re genuinely sorry to hear how frustrating your experience has been and understand why these issues have left you feeling disappointed. Limitations around platform availability, chart performance, and support interactions are not what anyone expects from a trading provider, and we recognise how disruptive this can be.

While we can’t address individual cases or technical specifics in a public forum, your comments are taken seriously and help highlight areas that need improvement. We regret the experience you’ve had and appreciate you being open about your concerns. All the best, K.N

the data from IG is delayed so when connected to trading view price will have moved on the ig platform but not on trading view, impossible to day trade directly from trading view charts

Thank you for your feedback. We’re sorry to hear about the delay you’ve experienced with IG data when connected to TradingView. We understand how critical real-time pricing is, especially for day trading, and how this discrepancy can make trading directly from TradingView charts impractical.

Your comments have been noted and help highlight areas where improvements are needed. We appreciate you taking the time to share this experience. All the best, K.N

Sharing my personal experience with IG (IG International / IG Markets): I am a live client and nearly USD 49,846.48 from my account is still being withheld after a withdrawal request made in early November. For over a month I was repeatedly told my case was “prioritised” and that I would “receive all the funds”. Then on 3 Dec, instead of processing the withdrawal, IG suddenly labelled my trades as “error trades/arbitrage”, cancelled profitable trades back to 21 Oct and voided rebates – even though all trades were opened and closed through IG’s own platform. I have reported this to regulators and the police. In my opinion, this behaviour feels like retroactively taking profits once a client tries to withdraw and is completely unacceptable for a broker that advertises itself as highly regulated. I’m sharing this so other traders are aware and can be extremely cautious when choosing where to deposit and trade.

Thank you for sharing your experience. We’re truly sorry to hear how distressing and frustrating this situation has been for you, especially given the length of time involved and the impact it’s had. We understand how important transparency, fairness, and timely withdrawals are, and why this would cause serious concern.

While we’re unable to comment on individual account matters in a public forum, your feedback is taken seriously. We regret the frustration this has caused and acknowledge how upsetting this experience must feel. We encourage continuing engagement through the appropriate formal channels so the matter can be reviewed thoroughly. All the best, K.N

Do not even think about using this broker if you plan to trade on TradingView. The majority of their instruments have been untradable for months due to ongoing technical issues. It is utterly unacceptable. How can anyone trust a broker that fails to resolve critical technical problems for such an absurd amount of time? This level of incompetence makes them completely unreliable.

Thank you for sharing your concerns. We’re sorry to hear how frustrating your experience has been and completely understand why ongoing technical issues would impact your trust and confidence. Reliable access to instruments is essential, and we regret the disruption this has caused.

Your feedback has been noted and is taken seriously, as it helps highlight areas that need urgent attention. While we can’t comment on specific technical timelines here, we appreciate you taking the time to raise this and acknowledge how disappointing the experience has been.

Indecente che ormai è da metà settembre 2025 che non si riesca più a tradare i principali mercati , EURUSD , S&P500 , Bitcoin, Gold , DAX , TLT ecc.... Segnalato anche a IG ma non hanno fatto niente!!!! Molto arrabbiato !!! Peccato perchè fino a questo problema avevo dato 5 stelle ....

Despite "feedback" from IG, nothing has changed. IG is unusable on this platform, open trades are not visible on critical charts (eg. NASDAQ/TECH100. - Orginal Review Starts Here - IG Integration with TV is worse than useless. Despite IG review reply that "we're working on improvements", it's gotten worse. Much worse. For example; it's no longer possible to view open positions on NASDAQ (TECH100). Shockingly bad. IG have been having issues with ProRealTime, too. Becoming concerned.

Thank you for taking the time to share your detailed feedback. We're very sorry to hear that your experience hasn’t improved and that the TradingView integration remains frustrating — particularly with open trades not displaying correctly on key charts like NASDAQ (TECH100).

We understand how critical this functionality is and have escalated your comments to our technical teams for further investigation. We truly appreciate your patience and continued feedback as we work toward improving stability and usability across all connected platforms. All the best, K.N

offre la piattaforma base che alla fine è possibile utilizzarla senza neanche collegarsi con IG, problemi, col tape su molti strumenti, gli etf su criptovalute non sono tradabili ne' da quella web ne' da qui, è evidente che fanno distinzioni tra i clienti e questo in altre piattaforme non esiste. il book profondo non se parla nemmeno allora è inutile fare pubblicità che siete su tradingview tanto la gratutita ce l'hanno tutti.

They dont do spreadbets on futures in tradingviews so its spot markets only!!

Thanks for pointing that out! On TradingView, only spot markets are currently available as spread bets on futures aren’t supported there. If you’d like, you can still access spread bets on futures directly via our IG platform. All the best, A.B

Cryptos are not supported/non - tradable.

Hi there, thanks for your feedback. Crypto trading isn’t currently available through IG on TradingView, but you can trade cryptocurrencies via our other platforms. Please reach out to our support team if you’d like more details on how to access them. All the best, A.B

not really compatible with tradingwiev, lots of stocks, cryptos that are not tradable trough tradingwiev and expensive fees.

Hi there, thanks for sharing your feedback. Some instruments, including certain stocks and cryptocurrencies, aren’t currently tradable through IG on TradingView, though they may be available on our other platforms. We understand fees are an important consideration, and we aim to remain competitive while offering quality service and tools. All the best, A.B

One of the wrost broker ,Cannot log in ,and if i ,Cannot place a trade .Poor Customer Service since 2 weeks im having troubles trading ,till now no Solution .Not Recomended

Dear Elyahu, we’re sorry to hear about the issues you’ve been facing with logging in and placing trades. This isn’t the experience we want for our clients. Please email us at helpdesk.uk@ig.com so we can investigate and get this resolved as soon as possible. All the best, A.B

cant connect to the damn broker. it takes forever to fckin load and doesnt even log me in.

Hi, we’re sorry to hear about the trouble connecting to your account. Please try clearing your cookies and cache, or uninstalling and reinstalling the app, as we haven’t noticed any issues on our side. If you’re still unable to log in, please email us at helpdesk.uk@ig.com with your account details so we can investigate and help you get connected as soon as possible. All the best, A.B

Impossible to log in on the phone without it taking forever

Thank you for your feedback. We're sorry to hear you're experiencing delays logging in on your phone. To help resolve this quickly, please email helpdesk.uk@ig.com with your details, and our team will look into the issue and assist you promptly. We're here to help. All the best, A.B

Keep having issuse connecting to the IG server through Tradingview

Thank you for your feedback. We’re sorry to hear you’re experiencing issues connecting to IG through TradingView. Please email helpdesk.uk@ig.com with your details so our team can investigate and help resolve this for you as quickly as possible. All the best, A.B

Overall it's good, but some improvement still needed to ensure there's no delay or lag.

Thank you for your feedback. We’re glad to hear your overall experience has been good. We also appreciate your note about the need to improve and eliminate any delays or lag. Rest assured, we are continuously working to enhance the platform’s performance and responsiveness to provide the best trading experience possible. If you have any specific instances or details about delays you’ve encountered, please feel free to share them so we can address those directly. We're here to help! All the best, A.B

Connection with IG unstable

Thank you for your feedback regarding unstable connection issues with IG. We apologize for any inconvenience caused by connectivity challenges. If you are experiencing connection instability, especially when using IG through TradingView or our platforms, we recommend reaching out to our support team at helpdesk.uk@ig.com with your account details. Our team can investigate your specific issue and help restore stable access as quickly as possible. All the best, A.B

slow unresponsive when you need it, not worth paying for

Thank you for sharing your feedback. We’re sorry to hear you’ve found the service slow and unresponsive when you needed it most. That’s not the experience we want to provide. Please email helpdesk.uk@ig.com with your details so we can review what happened and work on resolving this for you. All the best, A.B

Slow to confirm and move orders

Thank you for your feedback. We’re sorry to hear you’ve experienced delays in order confirmation and execution. Our systems are designed to handle high volumes of trades quickly and reliably, but occasional delays can happen due to market conditions or liquidity. If you continue to experience slow order processing, please email helpdesk.uk@ig.com with your account details so our team can investigate and assist you promptly. We appreciate your patience and are committed to improving your trading experience. All the best, A.B

They don't feed their full data to Tradingview. Earnings week for Tesla and their CFD chart stopped updating on Tuesday. Genuinely unusable

Thank you for bringing this to our attention. We’re sorry for the inconvenience — data interruptions like this are not acceptable, especially during critical periods like earnings week. We’ve escalated this to the relevant team to investigate further. Your feedback is important, and we’re committed to improving the reliability of our data feeds.

It is not possible to connect my demo account from IG.

Thank you for your feedback. At the moment, IG demo accounts aren’t supported for integration with TradingView — only live accounts can be connected. We understand how valuable demo access would be and have shared this suggestion with our team for future consideration.

Great interface. Excellent technical trading tools. By far the best spread betting patform.

Thank you for the great feedback! We're glad you're enjoying the interface and technical tools — and it's fantastic to hear you rate our spread betting platform so highly.

Lot of features and easy to use. The most interesting, its free

Thank you! We're glad you're enjoying the features and ease of use — and yes, we agree, the free access makes it even better!

Plenty of flexibility but could be better value / tighter spreads

Thank you for your feedback! We're pleased you value the platform's flexibility. Your comments on pricing and spreads are noted — we're always working to stay competitive and improve value for our users.