I appreciate Jake for his prompt and comprehensive responses for the questions I have submitted. Customer service seems to be diminishing in the world around us, but you can find it here with Optimus Futures.
Thank you for such a thoughtful review. We agree that in an increasingly digital world, genuine customer service can feel rare—so we are proud to prove that it is still very much alive at Optimus Futures. We will make sure Jake receives your praise for providing prompt and comprehensive answers. We are dedicated to supporting your TradingView experience with the high-quality, human support you deserve.
Best,
Optimus Futures Team
optimusfutures.com
Optimus Futures is AWESOME! They even sent me a mug for Christmas! Their customer service is top tier and the entire process was extremely smooth. I would highly recommend!
Thank you for the awesome feedback! We are thrilled to hear that you consider our customer service to be top-tier and found the entire setup process to be extremely smooth. At Optimus Futures, our goal is to make the experience seamless so you can focus on the markets. We truly appreciate your high recommendation and look forward to supporting your futures trading journey.
Best,
Optimus Futures Team
optimusfutures.com
So I just signed up and had a question for customer service so I called the 800 number and Jake answered "I'm working on your account right now it should be ready tomorrow!" When I tell you I loved that!!!! No Hello, may I have your name account number, etc, how is your day going? I hate that small talk with customer service!! I'm busy just get to the point!!! Next day he sent an email with all my account info and I had no more questions! 10 out of 10 I wish all customer service reps were like Jake!
It is fantastic to hear that Jake provided the direct, efficient service you value. At Optimus Futures, we know that for a serious futures trader, time is money, and we prioritize getting your account ready without unnecessary delays. We are proud to be a futures broker that delivers proactive support so you can hit the ground running immediately.
Best,
Optimus Futures Support
optimusfutures.com
Good customer service, fast responses and very helpful. The entries are immediate with no delay. The daily statements they give are useful and they provide strong risk management by limiting contracts.
Thank you for highlighting our fast support and the speed of your trade execution. At Optimus Futures, we understand that immediate entries and robust risk management are essential for professional futures trading. We are delighted that our daily reporting and contract limits are helping you manage risk effectively as you navigate the markets.
Best,
Optimus Futures Team
optimusfutures.com
Amazing customer service very quick response times and great fees especially for a beginner very helpful and very very reliable! Good job people at optimus futures.
Thank you for the wonderful feedback and for choosing Optimus Futures! We are thrilled that our fast response times and competitive fees have made your start in futures trading smoother. As a futures broker committed to supporting traders of all levels, we’re glad we could provide the reliable technology and excellent service you need to succeed.
Best,
Optimus Futures Team
optimusfutures.com
I am a new user and was a little skeptical at first how it would work. After a month of use I have no complaints about the platform. I am a scalper and the executions are running smoothly. I also get daily reports of my activities, so I am always up to date.
If you ask me I would easily recommend Optimus Futures to anyone. I am happy with the use.
Thank you for the recommendation! We understand that choosing a new futures broker can be a big decision, so we are proud to have earned your trust after your first month. It is fantastic to hear that our execution speed is running smoothly for your scalping strategy and that our daily reporting keeps you fully up to date. We look forward to supporting your futures trading on TradingView for the long haul
Best,
Optimus Futures Team
optimusfutures.com
Fast, efficient, easy-to-use service, always somewhere to turn with a quick response and no ambiguities.
Thank you for the excellent feedback! We pride ourselves on providing efficient service and a fast response, so you never have to guess when it comes to your futures trading. It is our goal to be a futures broker that offers clear, unambiguous support every step of the way, and we are glad to have met that standard for you.
Best,
Optimus Futures Team
optimusfutures.com
As a beginner I couldn't tell which commodities I could trade. It was confusing but the team reached out to me and took time to explain the things I needed to know. Thanks
Thank you for your patience and for letting us help you navigate the markets! We know that understanding specific commodities and contract symbols can be tricky for a beginner, so we are glad our support team could reach out and provide the clarity you needed. At Optimus Futures, we strive to be a futures broker that prioritizes education to ensure you feel confident in your futures trading.
Best,
Optimus Futures Team
optimusfutures.com
Optimus Futures offered seamless account creation and onboarding experience. I chose Optimus Futures because of the customer service reviews and am satisfied to confirm their customer service is outstanding!
Easy integration with TradingView!
Thank you for choosing Optimus Futures based on our reputation! We are delighted to confirm that our outstanding customer service and seamless account creation met your expectations. It is great to hear you are finding the integration with TradingView easy to use for your futures trading, and we look forward to supporting your journey.
Best,
Optimus Futures Team
optimusfutures.com
Very responsive and helpful. Easy to setup and use. No hidden fees, they tell you what they are and it doesn't change or add on more.
Would recommend to others
Thank you for the recommendation! At Optimus Futures, we believe trust is built on transparent pricing with no hidden fees, so you always know exactly where you stand in your futures trading. We are thrilled to hear that our responsive support team made your setup easy and that you are enjoying a straightforward experience with your preferred futures broker!
Best,
Optimus Futures Team
optimusfutures.com
Beginner friendly. Very reliable support and was helpful with questions I had. Am having a good experience so far.
Thank you for the feedback! We designed Optimus Futures to be truly beginner-friendly, so we are glad our support team could reliably answer your questions. We are committed to providing a smooth experience for those learning futures trading and are honored to be your chosen futures broker.
Best,
Optimus Futures Team
optimusfutures.com