Reviews from actual traders
We need dedicated support for the Asian and European clients. Jake M's awesome but he's just one guy and can't possibly take care of all clients from all time zones.
Better then Prop firms
Thank you for your feedback! We appreciate the comparison and are glad you’re enjoying your experience with us. 🚀 Unlike prop firms, when you trade your own account, you can decide your terms and set your own risk tolerance levels.
It’s important to note that many prop firm challenges have statistical and mathematical hurdles that can be difficult to overcome—especially with high leverage and trailing drawdowns, which can be extremely tough to maintain. Trading carefully and at a steady pace is key to long-term success. 📈 (there is a substantial risk of loss in futures trading).
Feel free to reach out if there's anything we can do to further support your trading journey. We’re here to help! 🤝✨
Best,
Optimus Futures Team
optimusfutures.com
It’s important to note that many prop firm challenges have statistical and mathematical hurdles that can be difficult to overcome—especially with high leverage and trailing drawdowns, which can be extremely tough to maintain. Trading carefully and at a steady pace is key to long-term success. 📈 (there is a substantial risk of loss in futures trading).
Feel free to reach out if there's anything we can do to further support your trading journey. We’re here to help! 🤝✨
Best,
Optimus Futures Team
optimusfutures.com
It's ok
Thank you for your feedback! While we’re glad your experience has been satisfactory, we always strive to exceed expectations. If there’s anything we can do to make your experience better or if you have any suggestions, please don’t hesitate to reach out. We’re here to help! 🤝✨
Best,
Optimus Futures
optimusfutures.com
Best,
Optimus Futures
optimusfutures.com
Seamless! I love using Optimus through Tradingvjew
Thank you for sharing your experience! Trading through TradingView with Optimus should feel seamless, and we’re glad it’s delivering exactly that for you. 🚀 We’re here to ensure your trading tools stay efficient and enjoyable—let us know if there’s anything else we can assist with. Happy trading! ✨🤝
Best,
Optimus Futures Team 🤝
optimusfutures.com 🌐
Best,
Optimus Futures Team 🤝
optimusfutures.com 🌐
awesome
"Sometimes, a one-word review says it all! Glad to be *AWESOME*! 😎 Thank you for your support!"
Best,
Optimus Futures Team
optimusfutures.com
Best,
Optimus Futures Team
optimusfutures.com
In my opinion, haven't had a problem with them. If you have a problem or difficulties they there to assist you, in terms of customer service.
Thank you for sharing your experience! It’s great to hear that you haven’t encountered any issues and that our team has been there to assist whenever needed. Providing reliable and responsive customer service is something we take pride in. If you ever have any questions or need further support, don’t hesitate to reach out—we’re always here to help!
Best,
Optimus Futures Team
optimusfutures.com
Best,
Optimus Futures Team
optimusfutures.com
This firm has great customer service and goes beyond to help their customers. Left IBKR because I could not call when there was a problem. Optimus is more than happy to help and easy to contact. I recommend this firm for anyone looking to trade futures.
Thank you for sharing your experience! We’re thrilled you’ve found Optimus Futures’ customer service helpful and accessible. Providing personalized support and being easy to contact are priorities for us, especially when timely assistance is critical.
Your decision to switch to us highlights the importance of direct communication, and we’re glad we’ve met your expectations in this area. Thank you for recommending us to other traders—we truly value your trust and support. If there’s anything more we can do to assist, don’t hesitate to reach out!
Best,
Optimus Futures Team
optimusfutures.com
Your decision to switch to us highlights the importance of direct communication, and we’re glad we’ve met your expectations in this area. Thank you for recommending us to other traders—we truly value your trust and support. If there’s anything more we can do to assist, don’t hesitate to reach out!
Best,
Optimus Futures Team
optimusfutures.com
The Optimus team are awesome... customer service amazing fast. Plus you are talking to real people.
Thank you for your fantastic feedback! We’re so glad you’ve had a positive experience with our team. We aim to provide fast, reliable, and personal support, and it’s great to know that speaking with real people has made a difference for you. If there’s ever anything more we can do, just let us know—we’re always here for you!
Best,
Optimus Futures Team
optimusfutures.com
Best,
Optimus Futures Team
optimusfutures.com
Great broker. Excellent customer service.
We truly appreciate your kind words! It’s fantastic to hear that you’ve had a great experience with our brokerage services and customer support team. If there’s ever anything we can do to assist further, we’re just a call or message away. Thanks for choosing Optimus Futures!
Best,
Optimus Futures Team
optimusfutures.com
Best,
Optimus Futures Team
optimusfutures.com
The level of customer service you receive from Optimus is unmatched. Special shout out to Jake M., keep on crushing it brotha!
Thank you for your fantastic feedback! We are thrilled that our customer service has made such a positive impression. A special shoutout to Jake M. for consistently providing top-notch support—he will be excited to hear this! We are here for you at any time, so please don’t hesitate to reach out. Thank you for being a part of the Optimus Futures community!
Best,
The Optimus Futures Team
optimusfutures.com
Best,
The Optimus Futures Team
optimusfutures.com
As a new trader, Optimus has been everything I wanted and needed in a broker. A real person always answers the phone when I call. I could not be happier with Optimus. Thank you.
Thank you for your feedback! We’re thrilled that we’ve met your expectations as a broker. Providing objective, personal support over the phone is something we take pride in, and we’re so glad it’s made a difference for you. If you need anything else, don’t hesitate to reach out—we’re always here to help!
Best,
Optimus Futures Team
Best,
Optimus Futures Team
Optimus is best customer services of all major futures brokers, I'm a a lifetime customer, my main brokerage always... hope to personally thank them someday for all they do to help the novice traders like me!
Thank you for the kind words! We know that futures trading can be both challenging and highly technical, so it’s essential that newcomers feel supported as novices every step of the way. We’re happy to offer the help you need, and we’re always here to assist whenever you have questions or need guidance.
Best,
Optimus Futures Team
optimusfutures.com
Best,
Optimus Futures Team
optimusfutures.com
Optimus is a really nice broker to pair with Tradingview. Customer Support is easy and nice to work with for normal questions or issues. The best futures broker I've used.
Thank you for your kind words! While we recognize the futures brokerage space is competitive, we do our best to offer the same level of support we’d want if we were the customer. Hearing that we might be “the best futures broker” in your eyes truly means the world to us. We’re always here for you, so don’t hesitate to reach out if you need anything else.
Best,
Optimus Futures Team
optimusfutures.com
Best,
Optimus Futures Team
optimusfutures.com
Great support, low fees compared to most other brokers and Jake helps with all questions. I have not had a single negative experience with this broker thus far.
Thank you so much for your fantastic review! We're thrilled you appreciate our excellent support and competitive fees. Jake is a valuable team member, and we’re glad he could assist you with all your questions. Your positive experience is what we strive for, and we look forward to continuing to serve you in the future. If you have any questions or need assistance, please don’t hesitate to reach out!
Best regards,
Optimus Futures Team
Best regards,
Optimus Futures Team
Really nice integration with TradingView. I have been more successful with Optimus and TradingView than any other platform I have used so far. Customer services is awesome, Jake is very quick to answer.
Thank you very much for your positive feedback! We are thrilled to hear that our integration with TradingView has been a game-changer for you.
We also appreciate your kind words about Jake. He works diligently to provide prompt and thorough support, and it’s great to see his efforts making a real difference.
If you have any further questions or would like to explore new features, please don’t hesitate to reach out. We are here to help and to continuously enhance your trading experience!
Best regards,
The Optimus Futures Team
We also appreciate your kind words about Jake. He works diligently to provide prompt and thorough support, and it’s great to see his efforts making a real difference.
If you have any further questions or would like to explore new features, please don’t hesitate to reach out. We are here to help and to continuously enhance your trading experience!
Best regards,
The Optimus Futures Team
Great support from Optimus Futures. Highly recommended broker. Thanks guys.
Thanks so much for the tremendous shout-out! We're thrilled you had a great experience with our support team—your recommendation means the world to us!
Happy Holidays! Thanks again for your kind words, and happy trading!
Best,
The Optimus Futures Team
The Optimus Futures Team
Happy Holidays! Thanks again for your kind words, and happy trading!
Best,
The Optimus Futures Team
The Optimus Futures Team
Terrible delay in opening and closing positions.
Thank you for your feedback. We're sorry you're experiencing delays with opening and closing positions. Your trading experience is our top priority, and we want to help you resolve this quickly.
TradingView uses a CQG connection and is typically known for its lightning-fast execution. Many of our traders rave about the speed! However, we understand that individual experiences can vary and are here to help.
Could you check your internet connection and the number of applications you have open? These factors can sometimes affect performance. We suggest connecting your device directly to the modem rather than using Wi-Fi.
If the issue persists, please get in touch with our support team with specific details about the delays, including times and any error messages. We're committed to finding a solution for you.
We appreciate you bringing this to our attention. Your feedback helps us maintain and improve our service for all our traders.
We look forward to resolving this for you and getting you back to enjoying the Optimus Futures trading experience that so many of our clients appreciate!
Best regards,
Optimus Futures Team
TradingView uses a CQG connection and is typically known for its lightning-fast execution. Many of our traders rave about the speed! However, we understand that individual experiences can vary and are here to help.
Could you check your internet connection and the number of applications you have open? These factors can sometimes affect performance. We suggest connecting your device directly to the modem rather than using Wi-Fi.
If the issue persists, please get in touch with our support team with specific details about the delays, including times and any error messages. We're committed to finding a solution for you.
We appreciate you bringing this to our attention. Your feedback helps us maintain and improve our service for all our traders.
We look forward to resolving this for you and getting you back to enjoying the Optimus Futures trading experience that so many of our clients appreciate!
Best regards,
Optimus Futures Team
Optimus has a good platform but since AI entered the pic trading futures is a nearly loose loose situation no matter where you trade.
Thank you for sharing your thoughts. We’re glad you find the Optimus platform good and appreciate your candid feedback about the challenges AI has introduced to futures trading.
It’s worth noting that trading has always faced evolving challenges. Before AI, high-frequency trading (HFT) changed the game. Before that, it was something else—the introduction of electronic trading, the rise of complex derivatives, or other technological and market innovations. Each era has brought unique hurdles and opportunities for traders who adapt.
While AI may present a new layer of complexity, it’s just the latest phase in the ongoing evolution of trading. By staying informed, using the right tools, and refining strategies, traders can continue to find ways to trade. (There is a substantial risk of loss in futures trading; past performance is not indicative of future results)
Optimus is committed to providing robust platforms, reliable data, and responsive service to help you navigate these ever-changing dynamics. Thank you for choosing Optimus Futures; we’re excited to continue supporting your trading journey!
Best,
Optimus Futures
It’s worth noting that trading has always faced evolving challenges. Before AI, high-frequency trading (HFT) changed the game. Before that, it was something else—the introduction of electronic trading, the rise of complex derivatives, or other technological and market innovations. Each era has brought unique hurdles and opportunities for traders who adapt.
While AI may present a new layer of complexity, it’s just the latest phase in the ongoing evolution of trading. By staying informed, using the right tools, and refining strategies, traders can continue to find ways to trade. (There is a substantial risk of loss in futures trading; past performance is not indicative of future results)
Optimus is committed to providing robust platforms, reliable data, and responsive service to help you navigate these ever-changing dynamics. Thank you for choosing Optimus Futures; we’re excited to continue supporting your trading journey!
Best,
Optimus Futures