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Pepperstone

Broker
Traders
167.7 K
Trade

now my issue is fixed

Dear Trader, thank you for the update!
We’re glad to hear that your issue has now been resolved, we remain at your disposal for any help!
Team Pepperstone

Pepperstone es un excelente broker la conectividad con trading view es super constante no me ha generado ningún error y la atención al cliente es rápida y eficaz, también es super rápido y sin ninguna traba el retirar dinero.

Dear Trader, ¡gracias por sus amables comentarios!
Nos complace saber que ha tenido una experiencia fluida con la conectividad de TradingView, un servicio de atención al cliente rápido y eficiente, y retiros rápidos y sin complicaciones.
Team Pepperstone

constantly disconnecting me and opening the trading panel on the wrong monitor/screen

Dear Trader, thank you for sharing your feedback. We’re sorry to hear about the inconvenience you are experiencing. Please reach out to our support team from your registered email address at support@pepperstone.com with more details so we can help to review your setting and assist you further as quickly as possible.
Team Pepperstone

Hasta el momento he tenido una buena experiencia con este broker. Los retiros son rápidos, en menos de 24 horas tienes tu dinero en la cuenta. La verdad que lo recomiendo

Estimada Angela, muchas gracias por tus amables comentarios.
Nos alegra saber que estás satisfecha con nuestros servicios y que el tiempo de procesamiento de los retiros cumple con tus expectativas.
Team Pepperstone

I opened trades and it never showed on the chart. I had no way of closing trades. Complete rubbish

Dear Trader, thank you for sharing your feedback. We’re sorry to hear about the issue you experienced.
We have reached out to you via message and kindly ask that you contact us at support@pepperstone.com using your registered email address and include your account details. This will allow us to review and investigate the matter thoroughly so we can provide you with the best possible assistance and work toward resolving this for you as quickly as possible.
Team Pepperstone

Links easily with Trading view which is very easy to work with. Graphics are user friendly Wish It could give us immediate response through our mobile numbers in the event of take profit or stop loss

Dear Trader, thank you for your detailed feedback! We’re glad to hear that you find the integration with TradingView easy to use and the graphics user friendly. We also appreciate your suggestion.
Team Pepperstone.

its good ,really good but Ive withdrawn money from my pepperstone account and it has not yet reflected in my bank account ,but generally they are good

Dear Trader, thank you for your feedback and kind words.
Regarding your withdrawal, please be advised that each payment method has a different timeframe for funds to be reflected. To allow us to check this for you, we kindly ask that you contact our support team at support@pepperstone.com using your registered email address. Our team will be happy to review your withdrawal and assist further.
Team Pepperstone

Fair ish spreads but hard to track profit and loss.

Dear Trader, thank you for sharing your feedback. We appreciate your comments regarding the spreads and understand how important it is to clearly track profit and loss when trading. We’re sorry to hear that this has been challenging for you.
We’d be more than happy to assist you with reviewing your TradingView setup to ensure profit and loss is displayed clearly. Please contact us at support@pepperstone.com and our support team will ensure you have the best possible experience.
Team Pepperstone

The server is extremely unstable. My orders were not opened even though the price clearly reached — and even passed — the preset order level (not just touched it briefly). In addition, positions were not closed even after the price reached the stop-loss level, resulting in losses far beyond my predefined risk, approximately 3–4 times higher than intended.

Dear Trader, thank you for sharing your feedback. We’re sorry to hear about your experience.
We did try to reach out to gather a few additional details so we could look into this further. However, we did not receive a response. We kindly ask you to contact our support team at support@pepperstone.com using your registered email address and include your trading account number along with the relevant order details, so we can investigate this and assist you further.
Team Pepperstone

Ich bin sehr zufrieden mit TradingView. Die Plattform ist übersichtlich, zuverlässig und bietet viele nützliche Tools für die technische Analyse. Klare Empfehlung!

Dear Trader, vielen Dank für Ihr positives Feedback. Es freut uns sehr zu hören, dass Sie mit TradingView zufrieden sind und die Plattform als übersichtlich, zuverlässig und hilfreich für die technische Analyse empfinden.
Team Pepperstone

So far the demo experience has been horrible keeps disconnecting from tradeview the plateform I want to use to make trades on, if the app gets minimised its logs you out and you have to login again and again and again. If that’s the case with the live version aswell than it’s NO from me because can’t go through the hassle of login in everytime I recieve a message or a phone call - will change the review after checking live version if it’s great.

Dear Trader, thank you for your feedback.
We’re sorry to hear about the difficulties you’ve experienced with the demo platform. Frequent disconnections or logouts can sometimes be related to device settings, app permissions, background app restrictions, or network stability. To help troubleshoot, we recommend checking that you’re using a stable internet connection, disabling battery-saving or background app restrictions, and ensuring your app and operating system are fully up to date. If you’re accessing TradingView via a browser, clearing cache or trying an alternative browser may also help. We’d be happy to look into this for you. We encourage you to contact us at support@pepperstone.com with more details so that we can investigate this and further support you.
Team Pepperstone

Frequently Asked Questions


Brokers provide access to financial markets and execute trades. They act as intermediaries between traders and exchanges, providing the necessary infrastructure and tools to place buy and sell orders. They offer services such as order execution, market access, research, analysis, and customer support. Additionally, brokers facilitate the use of leverage, margin trading, and help ensure regulatory compliance, providing traders with a secure environment to trade effectively. Without brokers, individual traders would struggle to access markets and execute trades efficiently.
An order is an instruction for a broker to execute a trade - buy or sell an asset on behalf of a trader. Depending on your strategy, risk tolerance, and market condition, different kinds of orders can be more or less effective, let's see the basic ones.
- Market order. It's a basic type designed to buy or sell an asset immediately at the next price available
- Limit order. Specifies the maximum (for buying) or minimum (for selling) price at which a trader is willing to execute a trade. It's only executed if the price reaches the preset level. There are buy and sell limit orders - they're set to buy/sell an asset at or below/above a certain price
- Stop order. Triggered when an asset moves above or below a certain price level, always executed in the direction that the price is moving. There are stop-loss orders (automatically closes a position at a certain level if the market moves against you) and (initiates a trade when the price breaks a certain level)
Successful trading requires thorough preparation, ensuring every decision is well-informed and carefully considered. To develop a winning strategy, follow these key steps:
- Find the right asset using our screeners and heatmaps. Explore the stock market with the Stock Screener, track cryptocurrencies on the Crypto Coins Heatmap, and more tools to find in the main menu
- Analyze price movements on our Supercharts. Utilize multiple drawing tools, built-in indicators, and advanced features to gain deeper market insights
- Stay on top of market changes with the Economic Calendar and the latest news, helping you quickly adapt to shifting conditions
- Test your strategy in a risk-free environment with a Paper Trading account to see how it performs before committing real capital
- Choose a broker and start your trading journey with confidence once you have a clear strategy in place
A broker's rating on TradingView is based on its clients' reviews. We ensure broker ratings reflect real user experiences by allowing reviews only from verified TradingView users with active linked accounts. Recent ratings carry more weight, providing up-to-date insights for informed decisions. This approach promotes transparency and prevents manipulation. Make sure to rate your broker to help it improve its service and assits other users in their choice.
Leverage is a mechanism that allows traders to open larger positions with a smaller amount of capital. It basically means borrowing funds from a broker, often multiplying your position size by 5x, 10x, or more. For example, with 5x leverage, a $100 deposit could open a $500 trade with your broker lending you $400 you don't have. It's a popular technique, but remember that while leverage increases potential profits, it also magnifies losses, which is why it's essential to learn how to manage risks.

It's always worth preparing for trades before actually executing them. On TradingView, you can do this with our Paper Trading functionality.
Margin trading means an investor buying an asset by borrowing the balance from a broker. It allows traders to increase their buying power, enabling larger positions with less upfront capital. While it can provide greater market exposure with less capital and amplify potential gains, it also comes with increased risks:
- Increased risk of losses, including exceeding initial investment
- Interest costs on borrowed funds
- Potential for margin calls requiring additional deposits
Make sure to analyze an asset thoroughly and test your strategy on a Paper Trading account to ensure you're ready to navigate these risks.
Commissions in trading are fees that brokers charge for executing trades on behalf of traders. These costs help brokers maintain their platforms, provide essential services, and ensure smooth access to financial markets.

Understanding commission structures is essential for traders, as fees can impact overall profitability. Choosing a broker with competitive rates and transparent pricing ensures cost-effective trading.