My Saxo position on NBIS:xnas is not recognised in TradingView as the symbol is not understood, one of the hottest stocks at the moment, not tradable on trading view with Saxo. Other stocks are also not recognised between the two, almost no ETF are recognised (not a big deal as it is not the intention for TradingView). Second, as many have observed, the account connection breaks very often, requiring to re-login to Saxo from within TradingView several times a day.
cant putt tp and sl or change your position, also most markets are 15 minutes behind. options to trade is very scarce
You should be able to add SL and TP aswell as changing your position. It is also possible to get access to live price data, so you avoid the 15 minute delay.
Feel free to send us a private message with you SaxoID and we will assist you!
10th September 2025 - Reducing the grade I gave to Saxo 2 months ago from *** to ** as I am still waiting for clear answers to the simple questions I raised on the 4th of July 2025 and only received a very generic answer so far... Will Saxo extend the duration of the extended trading hours for US stocks? The slots offered so far are quite restricted. Will Saxo support charts during extended trading hours? Not supporting charts during ETH makes your platform useless during these slots. @Saxo Bank: please try not to answer by thanking me for my feedback, telling me how great it is, how much you value it and how interesting it will be for you to investigate. I just would like clear answers to these simple questions and I am convinced that your answers would also benefit many other current or prospective users of your platform. I like your platform but its limitations (restricted slots and no charts during ETH) lead me to think that IBKR might be better suited to my needs. Thank you.
Long story short - we will soon be implementing charts for our current extended hour setup.
We are on top of that working on a better solution with a potential of providing extended hours trading to make it possible to trade US stocks 23 hours a day five days a week. However, it will take some time before that solution is implemented, but that is what we are working towards. We are aiming to have it implemented next year.
I decided to cancel my account, Always had platform problems and constantly being logged out, the last straw was I could not close my position with profit I wrote an email to Saxo at the time of profit but had no response the position eventually trigged the stop loss ,I lost with this broker , I am a profitable trader with interactive brokers
Hi Trek - I am sad to hear you had a bad experience. If you provide me with your SaxoID I will happily look into your case and see what I can do from my end to make up for it.
Tokensessions er alt for korte og fejler ofte, når man skal logge på igen
Tusind tak for din feedback. Jeg har sendt det videre til den rette afdeling, men kunne godt tænke mig at undersøge nærmere, hvad det er der fejler. Du må meget gerne sende en direkte besked til os med dit ID og tillige hvornår du oplever den fejler, så vi kan undersøge det nærmere.
not all stocks available
I am sad to hear that the available trading products aren't sufficient for your needs.
I am curious to know if there are any stocks in particular you are missing? I'd be happy to take your feedback in and do my best to get those specific instruments supported at TradingView as well.
Looking forward to hearing back from you.
The app is logging me out everytime i close it. It also says it can't fetch info. I'm on a stable mobile network where I never experience any problems normally, except when I'm using tradingview in combination with saxo
Thank you for your feedback. Ensuring a stable connection is crucial. I’ve sent you a private message so we can investigate the issue further and hopefully find a solution.
— Saxo
trading experience is not very fast. it just doesnt feel nice and smooth. also you cant move nor REMOVE tp or sl once they are OCO orders, meaning you have to manually REMOVE them through saxo's own interface.
Thank you for giving us feedback, although we are sad to hear your experience didn't live up to expectations. Removing orders should be possible, and it should feel smooth. I am suspecting there might be connectivity issues. If you send us a direct message with your SaxoID, then I will make sure its looked into.
Phone and technical support is very average and take a long time to reply. Spreads are wide and jump around on Indexes
Hello, we sincerely apologize that your experience with Client Services did not meet expectations. We take all feedback on service quality seriously and are committed to continuous improvement.
The spreads a often affected by market conditions and often has fluctuations during high volatility.
its not working for some stocks and its been 2 hour and my money is nnot processed
Thank you for taking your time to send us feedback. If you contact our service department, we will be able to investigate why you money hasn't been processed. Likewise, if you just let us know which stocks you want to trade, which you aren't allowed to as of now, we will look into whether its possible to add those. You can send us a private message or just write in the thread below.
The integration between TradingView and Saxo is flawless so far, really excited about this!
Thank you so much for sharing this!
About Saxo
Frequently Asked Questions
Level 2 is a subscription-based service that offers real-time access to the exchange’s order book. It gives traders and investors a detailed view of market depth and momentum, helping them make more informed and strategic trading decisions.
It's always worth preparing for trades before actually executing them. On TradingView, you can do this with our Paper Trading functionality.
- Market order. It's a basic type designed to buy or sell an asset immediately at the next price available
- Limit order. Specifies the maximum (for buying) or minimum (for selling) price at which a trader is willing to execute a trade. It's only executed if the price reaches the preset level. There are buy and sell limit orders - they're set to buy/sell an asset at or below/above a certain price
- Stop order. Triggered when an asset moves above or below a certain price level, always executed in the direction that the price is moving. There are stop-loss orders (automatically closes a position at a certain level if the market moves against you) and (initiates a trade when the price breaks a certain level)
- Find the right asset using our screeners and heatmaps. Explore the stock market with the Stock Screener, track cryptocurrencies on the Crypto Coins Heatmap, and more tools to fin in the main menu
- Analyze price movements on our Supercharts. Utilize multiple drawing tools, built-in indicators, and advanced features to gain deeper market insights
- Stay on top of market changes with the Economic Calendar and the latest news, helping you quickly adapt to shifting conditions
- Test your strategy in a risk-free environment with a Paper Trading account to see how it performs before committing real capital
- Choose a broker and start your trading journey with confidence once you have a clear strategy in place
- Increased risk of losses, including exceeding initial investment
- Interest costs on borrowed funds
- Potential for margin calls requiring additional deposits
Make sure to analyze an asset thoroughly and test your strategy on a Paper Trading account to ensure you're ready to navigate these risks.
Understanding commission structures is essential for traders, as fees can impact overall profitability. Choosing a broker with competitive rates and transparent pricing ensures cost-effective trading.