Tickmill

Broker
Traders
35.7 K
Trade

Hello,
Thank you for your wonderful feedback!
We're delighted to hear that you're enjoying the smooth platform experience, fast deposits, and the support provided by our team. Your kind words mean a lot to us and motivate us to continue delivering the highest level of service.
Should you ever need any assistance, please don't hesitate to contact our Support Team at support@tickmill.com.

Best regards,
The Tickmill Team

Hello,
Thank you for your feedback and for sharing your experience. We're glad to hear you appreciate TradingView's comprehensive features.
We understand that having to log in frequently can be inconvenient. If you're experiencing repeated logouts beyond the expected security measures, please contact our Support team at support@tickmill.com with your account details and device information. We'll be happy to investigate and assist.

Best regards,
The Tickmill Team

Hello,
Thank you for taking the time to share your feedback, and we're sorry for the inconvenience you've experienced.
We recently experienced a temporary technical issue that affected access for some clients. The issue has now been resolved. If you are still experiencing login difficulties or unexpected logouts, please contact us at support@tickmill.com with details of your device, browser, and platform so our team can investigate your case and assist you as quickly as possible.
We appreciate your patience and look forward to resolving this for you.

Kind regards,
The Tickmill Team

Hello,
Thank you for your feedback. We're sorry to hear that you are experiencing delays with price updates on TradingView. Real-time pricing can occasionally be affected by factors such as internet connectivity, platform performance, market volatility, or temporary data feed interruptions.
To help us investigate, please contact our Support Team at support@tickmill.com and provide your account number, the instrument affected, and the approximate time the issue occurred. Our team will be happy to review the matter and assist further.

Kind regards,
Tickmill Support Team

Hello,
Thank you for your detailed feedback and for highlighting the aspects of our services that you value.

We are sorry to hear about the issues you experienced regarding pricing, connectivity, and chart behavior. Market spreads may vary depending on liquidity and market conditions; however, we would appreciate the opportunity to review the specific examples you mentioned.

Please contact us at support@tickmill.com with additional details, including the instruments, dates, and screenshots where possible, so our team can investigate further.

Best Regards,
The Tickmill Team

Hello,
Thank you for sharing your feedback. We are sorry to hear that you were dissatisfied with the stop loss execution experience during break-even conditions. Please note that execution prices may be affected by market volatility, liquidity conditions, spreads, and price movements, particularly during fast-moving market conditions.

We appreciate your feedback and would like to review your case further. Kindly contact us at support@tickmill.com with your trading account details so our team can investigate and assist you accordingly.

Kind regards,
Tickmill Team

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Frequently asked questions


Brokers provide access to financial markets and execute trades. They act as intermediaries between traders and exchanges, providing the necessary infrastructure and tools to place buy and sell orders. They offer services such as order execution, market access, research, analysis, and customer support. Additionally, brokers facilitate the use of leverage, margin trading, and help ensure regulatory compliance, providing traders with a secure environment to trade effectively. Without brokers, individual traders would struggle to access markets and execute trades efficiently.
An order is an instruction for a broker to execute a trade - buy or sell an asset on behalf of a trader. Depending on your strategy, risk tolerance, and market condition, different kinds of orders can be more or less effective, let's see the basic ones.
- Market order. It's a basic type designed to buy or sell an asset immediately at the next price available
- Limit order. Specifies the maximum (for buying) or minimum (for selling) price at which a trader is willing to execute a trade. It's only executed if the price reaches the preset level. There are buy and sell limit orders - they're set to buy/sell an asset at or below/above a certain price
- Stop order. Triggered when an asset moves above or below a certain price level, always executed in the direction that the price is moving. There are stop-loss orders (automatically closes a position at a certain level if the market moves against you) and (initiates a trade when the price breaks a certain level)
Successful trading requires thorough preparation, ensuring every decision is well-informed and carefully considered. To develop a winning strategy, follow these key steps:
- Find the right asset using our screeners and heatmaps. Explore the stock market with the Stock Screener, track cryptocurrencies on the Crypto Coins Heatmap, and more tools to find in the main menu
- Analyze price movements on our Supercharts. Utilize multiple drawing tools, built-in indicators, and advanced features to gain deeper market insights
- Stay on top of market changes with the Economic Calendar and the latest news, helping you quickly adapt to shifting conditions
- Test your strategy in a risk-free environment with a Paper Trading account to see how it performs before committing real capital
- Choose a broker and start your trading journey with confidence once you have a clear strategy in place
A broker's rating on TradingView is based on its clients' reviews. We ensure broker ratings reflect real user experiences by allowing reviews only from verified TradingView users with active linked accounts. Recent ratings carry more weight, providing up-to-date insights for informed decisions. This approach promotes transparency and prevents manipulation. Make sure to rate your broker to help it improve its service and assits other users in their choice.
Leverage is a mechanism that allows traders to open larger positions with a smaller amount of capital. It basically means borrowing funds from a broker, often multiplying your position size by 5x, 10x, or more. For example, with 5x leverage, a $100 deposit could open a $500 trade with your broker lending you $400 you don't have. It's a popular technique, but remember that while leverage increases potential profits, it also magnifies losses, which is why it's essential to learn how to manage risks.

It's always worth preparing for trades before actually executing them. On TradingView, you can do this with our Paper Trading functionality.
Margin trading means an investor buying an asset by borrowing the balance from a broker. It allows traders to increase their buying power, enabling larger positions with less upfront capital. While it can provide greater market exposure with less capital and amplify potential gains, it also comes with increased risks:
- Increased risk of losses, including exceeding initial investment
- Interest costs on borrowed funds
- Potential for margin calls requiring additional deposits
Make sure to analyze an asset thoroughly and test your strategy on a Paper Trading account to ensure you're ready to navigate these risks.
Commissions in trading are fees that brokers charge for executing trades on behalf of traders. These costs help brokers maintain their platforms, provide essential services, and ensure smooth access to financial markets.

Understanding commission structures is essential for traders, as fees can impact overall profitability. Choosing a broker with competitive rates and transparent pricing ensures cost-effective trading.