Waiting on 2 withdrawals since 23 July — still no payout!
Trade Nation keeps pushing blame onto my bank, yet my bank has confirmed in writing that the payments were never settled. I’ve supplied endless documents and been dragged into nonstop back-and-forth emails. Instead of taking responsibility, Trade Nation sends useless authorisation records and continues to stall with shady tactics. They have since stopped replying altogether.
Case is now with the Ombud. I still haven’t been paid. Beware — and no doubt they’ll reply below with the usual “please contact support,” which I’ve already done far too many times without any resolution.
I will update this if I get my funds.
https://www.brokersview.com/news/trade-nation-faces-withdrawal-complaints-why-are-funds-taking-so-long-to-arrive-267295
Thank you for your feedback. We appreciate the frustration that this delay has caused. We can confirm that your withdrawal was processed on our side in a timely manner, and proof of payment has been provided. From our checks, it appears the delay is with your bank’s internal processing, and we understand how inconvenient that must be for you.
Please rest assured, we are continuing to monitor your case closely and remain available to support you. We recommend following up with your bank to obtain the confirmation requested, and we’ll update you immediately if we receive any new information. Our goal is to help you reach a resolution as quickly as possible.
Wafa
Please rest assured, we are continuing to monitor your case closely and remain available to support you. We recommend following up with your bank to obtain the confirmation requested, and we’ll update you immediately if we receive any new information. Our goal is to help you reach a resolution as quickly as possible.
Wafa
Variable Spreads are extremely high
Client support dubious
Thanks for your feedback!
If variable spreads feel too high, we recommend switching to our fixed spread account. It offers consistent, transparent pricing with no surprises.
I'm sorry to hear about your support experience. That’s not the standard we aim for. If you’d like to share more, we’d appreciate the chance to make it right.
Wafa
If variable spreads feel too high, we recommend switching to our fixed spread account. It offers consistent, transparent pricing with no surprises.
I'm sorry to hear about your support experience. That’s not the standard we aim for. If you’d like to share more, we’d appreciate the chance to make it right.
Wafa
Easy to navigate around platforms and options- good customer service
Thank you for the kind words! We're glad you're having a great experience with Trade Nation. If there's ever anything we can do to make it even better, just let us know!
Wafa
Wafa
The platform is easy to use and the spread is reasonable. The only thing that is missing is to add alerts on the indicators, that I would assist very much.
Thank you for your feedback! We're glad to hear you're enjoying the platform and finding the spreads reasonable. We appreciate your suggestion about adding alerts to indicators it's a great idea and definitely something we'll pass along to our development team. Your input helps us improve, so thanks again for sharing!
Wafa
Wafa
wont let me withdraw my funds in the account and says client not found
Thank you for your feedback!
It looks like the issue you're describing relates specifically to the Trade Nation platform, rather than the TradingView integration.
For assistance with account access or withdrawal issues, we recommend reaching out directly to the Trade Nation support team at support@tradenation.com. We'll be able to investigate and help resolve this promptly.
Wafa
It looks like the issue you're describing relates specifically to the Trade Nation platform, rather than the TradingView integration.
For assistance with account access or withdrawal issues, we recommend reaching out directly to the Trade Nation support team at support@tradenation.com. We'll be able to investigate and help resolve this promptly.
Wafa
Gets in and out of positions with ease, withdrawals and deposits are quick and there are a lot of assets to trade. Their own trading software is up there as well in terms of indicators and don't forget the fixed spreads, "when the market moves your spreads don't" with some very attractive spreads compared to other brokers.
Why I went 4 stars instead of 5. Firstly, when I signed up I was badgered for days with phone calls from 3rd parties trying to get me to sign up for other trading platforms. Now that could have been my fault, perhaps there was some way of me opting out of that and maybe it wasn't TN but the companies that were ringing me were calling me were using my middle name as my surname which TN also does, I'll give them the benefit of the doubt on that one.
The other issue is how it integrates with Tradingview charts, using the spread account, the links don't work directly from the watchlist to open a chart, you have to open a random chart then open the link making it a 2 step process. That could be a tradingview issue though.
Finally, their mobile app logs you out every time you aren't using it. This is probably a security feature, however, if you have an alert by the time you login and get to where you want to be you could miss a move.
As a feature request on the app, which is a little bit clunky and needs more work, it would be nice to be able to open the chart directly from an open position rather than having to go back and search the charts.
Other than that, my experience so far (over a year) has been pretty much trouble free. I have contacted TN on about 3 occasions and got prompt responses every time. I would recommend this broker.
Thanks for your detailed review and for recommending Trade Nation. We’re really pleased to hear you've had a smooth experience, especially with our fixed spreads, platform performance, and fast deposits and withdrawals.
We appreciate your constructive feedback:
Third-party Calls: Trade Nation never shares client data with external parties. The issue you mentioned is concerning, and we’d like to investigate further. Please email us at support@tradenation.com so we can look into it.
TradingView Integration: Your point about the watchlist link workflow when using a spread account is noted. While this is a limitation within TradingView's integration framework, we’ll continue to liaise with them to push for a smoother user experience.
Mobile App: Auto-logout is a security measure, but we understand your concern. Your feature suggestion to open charts directly from open positions is a great one and has been passed to our dev team.
Thanks again for the feedback! We’re always working to improve your experience.
We appreciate your constructive feedback:
Third-party Calls: Trade Nation never shares client data with external parties. The issue you mentioned is concerning, and we’d like to investigate further. Please email us at support@tradenation.com so we can look into it.
TradingView Integration: Your point about the watchlist link workflow when using a spread account is noted. While this is a limitation within TradingView's integration framework, we’ll continue to liaise with them to push for a smoother user experience.
Mobile App: Auto-logout is a security measure, but we understand your concern. Your feature suggestion to open charts directly from open positions is a great one and has been passed to our dev team.
Thanks again for the feedback! We’re always working to improve your experience.