Scammy. On 3 ocassions stop losses didn't trigger.
I reported 2 of them and the reply I got was that stop losses are not guaranteed when using Easy Markets via Tradingview.
The 3rd SL eventually triggered where it should have.
Today another stop loss didn't trigger and when I went to check, my SL and TP had vanished. I moved the SL to a profitable position just minutes before.
I lost money in the end.
Needless to say, moving to another broker.
Thank you, JWKCoetzer, for your feedback.
To fully understand and assist with your issue, please contact us with your account details via LiveChat or email us at cs@easymarkets.com.
Please be advised that the charts on Tradingview display only the midrate, which may be why you are not seeing your SL/TP activated exactly at the charted price when you expect. Additionally, the Guaranteed Stop Loss feature is only available when opening trades directly on our proprietary platform at easymarkets.com and is not accessible through Tradingview.
We look forward to your contact so we can help resolve this matter promptly.
To fully understand and assist with your issue, please contact us with your account details via LiveChat or email us at cs@easymarkets.com.
Please be advised that the charts on Tradingview display only the midrate, which may be why you are not seeing your SL/TP activated exactly at the charted price when you expect. Additionally, the Guaranteed Stop Loss feature is only available when opening trades directly on our proprietary platform at easymarkets.com and is not accessible through Tradingview.
We look forward to your contact so we can help resolve this matter promptly.
I miei prelievi sono stati elaborati senza problemi. Avevano solo bisogno di una rapida verifica.
Caro Joyarshlia. Apprezziamo le tue gentili parole! Sentiti libero di inviarci il tuo feedback quando vuoi: siamo sempre felici di sentirti.
temiz ve kullanımı kolay bir platform!! mt'den daha iyi büyük komisyoncu
Böylesine olumlu bir yorum bırakmak için zaman ayırdığınız için teşekkür ederiz! easyMarkets ile harika bir deneyim yaşadığınızı duyduğumuza çok sevindik ve geri bildirimlerinize değer veriyoruz; günümüzü güzelleştirdiniz!
The broker ofter disconnect for no reason, but other than that everything seems to work well
Thank you for sharing your experience. We appreciate all feedback as it helps us improve.
Please accept our apologies for the disruption caused by unexpected disconnections. This was due to a technical issue that has since been fully resolved.
To investigate this further for you personally and provide dedicated assistance, we need to locate your account. Unfortunately, we were unable to find it with the details supplied.
We kindly ask you to get in touch with our support team directly through one of the following channels:
Livechat: easymarkets.com
Email: cs@easymarkets.com
This will allow us to assist you promptly and understand how you were affected.
Please accept our apologies for the disruption caused by unexpected disconnections. This was due to a technical issue that has since been fully resolved.
To investigate this further for you personally and provide dedicated assistance, we need to locate your account. Unfortunately, we were unable to find it with the details supplied.
We kindly ask you to get in touch with our support team directly through one of the following channels:
Livechat: easymarkets.com
Email: cs@easymarkets.com
This will allow us to assist you promptly and understand how you were affected.
Orders executed close to quote
Hello Okhroraelato, Thank you so much for taking the time to leave your feedback. We are excited to continue exceeding your expectations.
withdrawals processed fast
Dear Telalyodule, Your kind words mean a lot to us! We appreciate the time you invested in leaving a review.
