Reviews from actual traders
Good!
Hi kim5461! Thank you for taking the time to leave us a positive feedback and rating, we look forward to serving your trading needs even better.
Hi muhammadfaiqnurudin! Thank you for taking the time to leave us a positive feedback and rating, we look forward to serving your trading needs even better.
good
Thank you for your positive feedback and rating, juharijuni! We look forward to serving your trading needs even better.
good
Thank you for your positive feedback and rating, ibiabaziz! We look forward to serving your trading needs even better.
Excellent, but please bring bracket mode 🙏🏻
Hi Aizat_dev, thanks for your feedback. We will forward it to our developers to note.
A lot have to improve in trading platform ye
Hi Aremeens73, thank you for your feedback. Do let us know how we can improve your trading experience for you? This will be useful feedback for us.
Good
Thank you for your positive feedback sumayyah281221. :) It will inspire us to constantly improve the trading experience for our customers!
nice
Hi Brontxj6, thank you for your feedback. Let us know how we can improve your trading experience for you. Would be useful feedback for us. :)
Good
Hi suhailey, thank you for your feedback. Your positive feedback will make us strive to constantly improve the trading experience for our customers. :)
good
Hi Bidhijau, thank you for your feedback. Let us know how we can improve your trading experience for you. Would be useful feedback for us. :)
Why I receive message "Non-tradable symbol via Phillip Nova" for FCPO1?
I have Phillip Nova account & enrolled TV essential subscription.
Hi Kamarsa, thank you for your feedback. Our Client Service team will be getting in touch with you via email.
good and suitable for users
Hi Azman_85. Thank you for your feedback. Let us know how we can improve your trading experience for you. Would be useful feedback for us. :)
Kenapa X boleh tukar USD ke MYR dalam order ?tapi chart dah MYR..Bila Nak order dalam USD asik kene rejected sbb insufficient balance ..mana taknya 1 lot fcpo Harga sekarang RM45++ tapi Bila tekan order sell ke buy Jadi USD 57++.. macamana Nak buat tu?sy nk pakai trading view utk trade
Dear Shadaadda06, we would like to learn more about your feedback so that we can assist you further. Please get in touch with your account manager or contact our Phillip Nova Client Service Team at (65) 65380500 or email to nova@phillip.com.sg. We look forward to hearing from you.
Convenient, but I hope Nova can upgrade so we will have trailing stop loss..
Thank you for your feedback, imohamadshahidan. Yes, we note that bracket orders would be beneficial for our traders. Rest assured our platform development team constantly explore options to enhance risk management for our customers. Meanwhile we suggest that you could consider placing stop and limit orders individually. We’re excited about adding more features to enhance our traders’ trading experience soon.
good
Hi akyanaza. Thank you for your positive feedback! It spurs us on to constantly improve the trading experience for our customers.:)
goood
HI Malikhafif97. Thank you for your feedback. We would greatly appreciate if you can let us know how we can improve your trading experience for you. Would be useful feedback for us. :)
Good to have FCPO onboard but cannot set TP /SL at once made it less convenience, at least can set (amend) TP or SL by 1/2 click make it much better
Thank you for your feedback, sambaltokteh. We recognise that the ability to place bracket orders would be beneficial for our traders. Our platform development team consistently explores options to enhance risk management for our customers. In the meantime, you could consider placing stop and limit orders individually. We’re excited about adding more features for our traders soon.
hoping for capability for bracket order. will help us a lot... thanks
Thank you for your feedback azizibasir. We agree that placing bracket orders could be a useful feature for our traders. Our platform development team members regularly look into ways to help our customers better manage risk. In the meantime, you may consider placing a stop order and limit order separately. We look forward to implementing more features for our traders in the near to mid future.