LIVEPERSON INC SEC 10-Q Report
LIVEPERSON INC, a leading provider of conversational AI and messaging solutions, has released its Form 10-Q report for the second quarter of 2025. The report highlights the company's financial performance and operational activities, reflecting both challenges and strategic initiatives aimed at enhancing its market position.
Financial Highlights
Revenue: LIVEPERSON INC reported revenue of $59.6 million for the three months ended June 30, 2025, a decrease from $79.9 million in the same period in 2024. This decline was primarily due to a reduction in hosted services and professional services.
Loss from Operations: The company recorded a loss from operations of $(6.4) million for the three months ended June 30, 2025, compared to a loss of $(29.8) million in the same period in 2024, indicating improved operational efficiency.
Net (Loss) Income: LIVEPERSON INC reported a net loss of $(15.7) million for the three months ended June 30, 2025, compared to a net income of $41.8 million in the same period in 2024. The significant change was largely impacted by the absence of a gain on debt extinguishment recorded in 2024.
Net (Loss) Income Per Share - Basic: The net loss per share was $(0.17) for the three months ended June 30, 2025, compared to a net income per share of $0.47 in the same period in 2024.
Net (Loss) Income Per Share - Diluted: The net loss per share on a diluted basis was $(0.17) for the three months ended June 30, 2025, compared to $(0.33) in the same period in 2024, reflecting the impact of anti-dilutive securities.
Business Highlights
Revenue Segments: The company's revenue is generated from hosted service revenues, including platform access, usage, and related professional services. Hosted services contributed $50.3 million for the three months ended June 30, 2025, while professional services contributed $9.3 million.
Geographical Performance: LIVEPERSON INC operates globally with significant revenue contributions from the Americas, EMEA, and APAC regions. For the three months ended June 30, 2025, the Americas generated $38.1 million, EMEA contributed $12.5 million, and APAC added $9.0 million.
Future Outlook: The company expects 96% of its remaining performance obligations, totaling $197.2 million, to be recognized over the next 24 months, indicating a strong pipeline of contracted revenue.
Operational Efficiency: LIVEPERSON INC continues to enhance its digital customer conversation platform, integrating AI and third-party bots to improve agent efficiency and customer engagement.
Restructuring Initiatives: The company is undergoing restructuring to align its cost structure with its business model, with $1.9 million in restructuring costs recognized in the first half of 2025.
Product Development: The company is focused on leveraging its AI capabilities to enhance customer interactions, providing a comprehensive approach to scaling automations across customer conversations.
SEC Filing: LIVEPERSON INC [ LPSN ] - 10-Q - Aug. 13, 2025