I was automatically billed for 1 or 2 years and would like to have a refund

Highly likely you’ve already read our Policy and you know how it works. You are able to request a refund within 14 days of automatic renewal of your 1-year or 2-year subscription plan.

But even if your case is different, we always try to deliver the best service possible, so please contact our Support Team about this. We take specific user circumstances into account and can issue refunds in line with these circumstances.

However, refunds for subscriptions activated via mobile apps can only be made in accordance with the terms of Google Play or the App Store and only through the respective stores.