Why do I receive a “non-tradable” symbol notification?
1. Currently, Paper Trading does not support placing orders on delayed data feed. In case the letter “D” is displayed next to the symbol title, the updates are not in real-time.
To learn more about the period of delay and required real-time data package, please click on this icon:
Kindly note, our paid plans don’t give you access to official real-time data from the exchanges unless this data is free by default (e.g. FX or Cryptocurrencies). Most of the stock exchanges that we support charge fees for real-time data, and we are unable to cover those costs even if you have a paid plan.
The available markets and prices are displayed on this page.
2. Also, a non-tradable symbol notification appears on indices, as these symbols are not supported for trading in general, for example NASDAQ:NDX.
However, it is possible to select CFD on index and place orders there. CFDs are updated in real-time and free by default. The symbol type can be checked in the symbol search, next to the data feed name.