Mine freezes constantly for vast periods of time. Used to be great but is now terrible. Ive tried all sorts at my end to fix
Jessica helped me on the WhatsApp live chat, she was very helpful and efficient. Guiding me through steps to make my process easier. Great support!
Your feedback means a lot to us. Please reach out if you need any further assistance.
Kind regards,
Jessica & Customer Experience Team | BlackBull Markets
I wish the login process much simpler. Every time I want to set up a trade. my platform will forgot about the Black Bull then try to log in and need to confirm with my email and sometimes cannot get and when you can login the price long gone already.
They charge to much spread on crypto. Which is unreasonable for someone starting with a small account.
Great help from Sofia, she understand my question and guided.
Thank you for sharing your experience. Let us know if we can assist you in the future.
Sincerely,
Sofia & Customer Experience Team | BlackBull Markets
La atencion al cliente es super rapida y atenta sofia me ayudo hoy muchas gracoas
We appreciate your review. We're here if you need further help.
Kind regards,
Sofia & Customer Experience Team | BlackBull Markets
The experience continued to be great, i had some query on withdraw sorted out by Sofia of support team, no problems with trading conditions and withdrawals
Thank you for your feedback. If you need anything else, please let us know.
Best regards,
Sofia & Customer Experience Team | BlackBull Markets
Sofia helped me today with my account settings — quick, clear, and professional. Much appreciated, especially during the festive season. Thank you!
Thanks for taking the time to leave a review. We're always happy to help if you have more questions.
Kind regards,
Sofia & Customer Experience Team | BlackBull Markets
I’m truly impressed with BlackBull Markets, especially the exceptional support provided by Jessica. She took the time to understand my issues, patiently guided me through the trading process, and offered clear, practical solutions every step of the way. Her professionalism, dedication, and friendly approach made a big difference in my trading experience. Thanks to her, I feel confident and supported in every trade. Jessica’s help turned what could have been a complicated process into a smooth and positive experience. Highly recommend BlackBull Markets and especially their amazing team members like Jessica!"
Thank you for sharing your experience. Let us know if we can assist you in the future.
Sincerely,
Jessica & Customer Experience Team | BlackBull Markets
Georgia was really helpful while assisting me today with account queries. The response was really quick and to the point. The problem was solved within minutes.
We're grateful for your feedback and are always here to support you.
Best regards,
Georgia & Customer Experience Team | BlackBull Markets
Sofia helped me today and not only she was very quick in understanding my problem but also gave detailed explanation to my account type queries.
We're grateful for your feedback and are always here to support you.
Best regards,
Sofia & Customer Experience Team | BlackBull Markets
Frequently Asked Questions
- Market order. It's a basic type designed to buy or sell an asset immediately at the next price available
- Limit order. Specifies the maximum (for buying) or minimum (for selling) price at which a trader is willing to execute a trade. It's only executed if the price reaches the preset level. There are buy and sell limit orders - they're set to buy/sell an asset at or below/above a certain price
- Stop order. Triggered when an asset moves above or below a certain price level, always executed in the direction that the price is moving. There are stop-loss orders (automatically closes a position at a certain level if the market moves against you) and (initiates a trade when the price breaks a certain level)
- Find the right asset using our screeners and heatmaps. Explore the stock market with the Stock Screener, track cryptocurrencies on the Crypto Coins Heatmap, and more tools to find in the main menu
- Analyze price movements on our Supercharts. Utilize multiple drawing tools, built-in indicators, and advanced features to gain deeper market insights
- Stay on top of market changes with the Economic Calendar and the latest news, helping you quickly adapt to shifting conditions
- Test your strategy in a risk-free environment with a Paper Trading account to see how it performs before committing real capital
- Choose a broker and start your trading journey with confidence once you have a clear strategy in place
It's always worth preparing for trades before actually executing them. On TradingView, you can do this with our Paper Trading functionality.
- Increased risk of losses, including exceeding initial investment
- Interest costs on borrowed funds
- Potential for margin calls requiring additional deposits
Make sure to analyze an asset thoroughly and test your strategy on a Paper Trading account to ensure you're ready to navigate these risks.
Understanding commission structures is essential for traders, as fees can impact overall profitability. Choosing a broker with competitive rates and transparent pricing ensures cost-effective trading.