Reviews from actual traders
unusable
Hi ptip2018,
Thank you for your feedback. Please reach out to our support team at blackbull.com so we can properly assist you in getting this resolved as soon as possible for you.
Kind regards,
Client Experience Team|BlackBull Markets
Thank you for your feedback. Please reach out to our support team at blackbull.com so we can properly assist you in getting this resolved as soon as possible for you.
Kind regards,
Client Experience Team|BlackBull Markets
I'm having issue connecting my TradingView account to use BlackBull Markets TradingView Premium
Hi chinopardo01,
Thank you for your feedback. Please reach out to our support team at blackbull.com to assist you in taking full advantage of our TradingView offer.
Kind regards,
Customer Experience Team | BlackBull Markets
Thank you for your feedback. Please reach out to our support team at blackbull.com to assist you in taking full advantage of our TradingView offer.
Kind regards,
Customer Experience Team | BlackBull Markets
Just try and do a withdrawal and see what happens. Or I am just the unlucky one.
They used to be a good broker. But I guess things change over time
Hi Adrian71,
We apologize for not meeting your expectations on this occasion.
Your feedback concerning withdrawal is being addressed with the utmost urgency.
We are committed to delivering satisfaction and resolving any issues you face.
Contact us for more information or immediate support through our live chat.
Cordially,
Customer Experience Team | BlackBull Markets
We apologize for not meeting your expectations on this occasion.
Your feedback concerning withdrawal is being addressed with the utmost urgency.
We are committed to delivering satisfaction and resolving any issues you face.
Contact us for more information or immediate support through our live chat.
Cordially,
Customer Experience Team | BlackBull Markets
no free trading view
We apologize for not meeting your expectations on this occasion.
Your feedback concerning the TradingView offer is being addressed with the utmost urgency.
We are committed to delivering satisfaction and resolving any issues you face.
Please contact us via live chat with for more information on your eligibility for this offer and our team will assist you immediately.
Cordially,
Customer Experience Team | BlackBull Markets
Your feedback concerning the TradingView offer is being addressed with the utmost urgency.
We are committed to delivering satisfaction and resolving any issues you face.
Please contact us via live chat with for more information on your eligibility for this offer and our team will assist you immediately.
Cordially,
Customer Experience Team | BlackBull Markets
Great broker. But issues with trading on tradingview. Sometimes orders dont go through and sometimes you cannot cancel orders.
Hello,
Your feedback about your unsatisfactory experience is alarming to us.
We are actively addressing the concerns you raised about TradingView.
Client satisfaction is at the heart of what we do, and we are committed to resolving your issue swiftly.
For more information or immediate help, our live chat is always open.
Yours sincerely,
Customer Experience Team | BlackBull Markets
Your feedback about your unsatisfactory experience is alarming to us.
We are actively addressing the concerns you raised about TradingView.
Client satisfaction is at the heart of what we do, and we are committed to resolving your issue swiftly.
For more information or immediate help, our live chat is always open.
Yours sincerely,
Customer Experience Team | BlackBull Markets
it keeps asking me to make a review and I haven't gotten an opinion yet. I have to write soemthing here to stop the bloody popup.
Hi hotmatrixx,
For any assistance or queries, please feel free to contact us.
Regards,
Customer Experience Team | BlackBull Markets
For any assistance or queries, please feel free to contact us.
Regards,
Customer Experience Team | BlackBull Markets
Absolutely nightmare. Nothing is clear. Who make it so complicated. Look at E-toro or Public.com. Easy to operate. I don't want to loose time with you.
Learning about your disappointment is concerning for us.
Your input on our platform is important, and we assure you that if you share more details about your experience we will take the necessary steps to address it.
We're committed to your satisfaction and are here to support you.
For further assistance or suggestions, our live chat is always available.
Regards,
Customer Experience Team | BlackBull Markets
Your input on our platform is important, and we assure you that if you share more details about your experience we will take the necessary steps to address it.
We're committed to your satisfaction and are here to support you.
For further assistance or suggestions, our live chat is always available.
Regards,
Customer Experience Team | BlackBull Markets
We're truly sorry to learn about your dissatisfaction.
We take your concerns seriously and are promptly looking into the matter.
Your happiness as our client is our top priority, and we're eager to make things right.
For any specific details or immediate support, please contact our live chat.
Warm regards,
Customer Experience Team | BlackBull Markets
We take your concerns seriously and are promptly looking into the matter.
Your happiness as our client is our top priority, and we're eager to make things right.
For any specific details or immediate support, please contact our live chat.
Warm regards,
Customer Experience Team | BlackBull Markets
good
Your review is greatly appreciated, thank you! It's rewarding to know you've had a good experience with our service and if there is anything we can improve on please let us know. Your feedback is very valuable to us.
Regards,
Customer Experience Team | BlackBull Markets
Regards,
Customer Experience Team | BlackBull Markets
It's ok. The spread is horrendous.
We're sorry that your experience didn't live up to your standards.
Taking note of your feedback on spreads, we assure you that improvements are underway. Additionally, we recommend setting up a prime account to benefit from the lowest possible spreads and suggest avoiding lower volume hours.
Ensuring your satisfaction is vital for us, and we're dedicated to rectifying this situation.
Please reach out via our live chat for any further assistance or immediate queries.
Warm wishes,
Customer Experience Team | BlackBull Markets
Taking note of your feedback on spreads, we assure you that improvements are underway. Additionally, we recommend setting up a prime account to benefit from the lowest possible spreads and suggest avoiding lower volume hours.
Ensuring your satisfaction is vital for us, and we're dedicated to rectifying this situation.
Please reach out via our live chat for any further assistance or immediate queries.
Warm wishes,
Customer Experience Team | BlackBull Markets
Unable to connect.
We're sorry to hear that your experience did not meet expectations.
Your feedback regarding connectivity is very important to us, and we assure you that we're actively addressing this matter.
We value our clients' satisfaction and would like to resolve this issue to your satisfaction.
Please feel free to reach out to us with further details or for any immediate assistance through out live chat.
Kind regards,
Customer Experience Team | BlackBull Markets
Your feedback regarding connectivity is very important to us, and we assure you that we're actively addressing this matter.
We value our clients' satisfaction and would like to resolve this issue to your satisfaction.
Please feel free to reach out to us with further details or for any immediate assistance through out live chat.
Kind regards,
Customer Experience Team | BlackBull Markets
Their spread is too high, EURUSD 1.5 pips. Every else is less than 0.5 pips. Too greedy. They lack tradingview app. Customer service is good.
Update: Blackbull's tech is dangerously unreliable, few times a week at the very least their tradingview server fails and one cannot log in to trade for several hours. if it was't the only 500x leverage broker on tradingview i could use, I would have left already. having an unreliable broker is seriously dangerous to one's trading, especially in the long run. Stay Away if you have a choice, you've been warned
Hi Amphx,
Learning about your disappointment is concerning for us.
Your input on spreads and connectivity is important for us, and we assure you that steps are being taken to address it. Regarding the TradingView App, our trade support team is currently working with TradingView to make this available as soon as possible.
We're committed to your satisfaction and are here to support you through this.
For further assistance or urgent inquiries, our live chat is always available.
Regards,
Customer Experience Team | BlackBull Markets
Learning about your disappointment is concerning for us.
Your input on spreads and connectivity is important for us, and we assure you that steps are being taken to address it. Regarding the TradingView App, our trade support team is currently working with TradingView to make this available as soon as possible.
We're committed to your satisfaction and are here to support you through this.
For further assistance or urgent inquiries, our live chat is always available.
Regards,
Customer Experience Team | BlackBull Markets
A handful of times now, I have been unable to connect to my BlackBull account on trading view, disappointing experience I must say. Though reliable at most times, the times of unreliability really drag my opinion and experience down a notch.
Hi Frotato,
We understand your frustration with the Trading View connection and sincerely apologize for any inconvenience you experienced.
Our trade support team is working closely with TradingView to improve the current connectivity and avoid any inconveniences in the future.
We apologize for any inconvenience and appreciate your patience as we work to address this matter swiftly.
Thank you for your understanding.
Best regards,
Customer Experience Team | BlackBull Markets
We understand your frustration with the Trading View connection and sincerely apologize for any inconvenience you experienced.
Our trade support team is working closely with TradingView to improve the current connectivity and avoid any inconveniences in the future.
We apologize for any inconvenience and appreciate your patience as we work to address this matter swiftly.
Thank you for your understanding.
Best regards,
Customer Experience Team | BlackBull Markets
frustrated as i didnt find any features of tradibg view premium even not pro as they said connect and enjoy i connected and frustrated bad fake influened to get costumers for trade with this broker
Hi Manish8477,
We understand your frustration with the Trading View Premium features and sincerely apologize for any inconvenience you experienced.
To better assist you, could you please provide more details about the specific features you were unable to find? Our team is committed to resolving this promptly.
Our customer support team is available through live chat around the clock, ready to guide you through any challenges you may be facing.
We apologize for any inconvenience and appreciate your patience as we work to address this matter swiftly.
Thank you for your understanding.
Best regards,
Customer Experience Team | BlackBull Markets
We understand your frustration with the Trading View Premium features and sincerely apologize for any inconvenience you experienced.
To better assist you, could you please provide more details about the specific features you were unable to find? Our team is committed to resolving this promptly.
Our customer support team is available through live chat around the clock, ready to guide you through any challenges you may be facing.
We apologize for any inconvenience and appreciate your patience as we work to address this matter swiftly.
Thank you for your understanding.
Best regards,
Customer Experience Team | BlackBull Markets
Very slow to activate my account and why can't I trade stocks on trade view?
Hi yackpete,
Thank you for leaving your feedback. We apologise for any inconvenience you have experienced.
Please remember that if you need assistance in real time, our team is available 24/7 through live chat.
Kind regards,
Client Experience Team | BlackBull Markets
Thank you for leaving your feedback. We apologise for any inconvenience you have experienced.
Please remember that if you need assistance in real time, our team is available 24/7 through live chat.
Kind regards,
Client Experience Team | BlackBull Markets
but always have connectoin issues
Hi edwinonyekwereohizu,
Thank you for leaving your feedback. Our team is working with TradingView to review this as soon as possible.
If you need assistance in real time, our team is available 24/7 through live chat.
Kind regards,
Client Experience Team | BlackBull Markets
Thank you for leaving your feedback. Our team is working with TradingView to review this as soon as possible.
If you need assistance in real time, our team is available 24/7 through live chat.
Kind regards,
Client Experience Team | BlackBull Markets
its good but a proplem spread is high.
Hi R_yari,
Thank you for leaving your review. We would recommend a prime account for the lowest spreads.
If you need assistance with any additional assistance setting up a prime account, our team is available 24/7 through live chat.
Kind regards,
Client Experience Team | BlackBull Markets
Thank you for leaving your review. We would recommend a prime account for the lowest spreads.
If you need assistance with any additional assistance setting up a prime account, our team is available 24/7 through live chat.
Kind regards,
Client Experience Team | BlackBull Markets
Charts not displaying in real time.
Hi clarkies-Joe,
Thank you so much for your review.
Thank you for bringing the issue regarding real-time chart display to our attention. We apologize for any inconvenience you may be experiencing.
To address this matter promptly and effectively, we kindly ask you to reach out to our support team directly. They are well-equipped to investigate and resolve technical issues, ensuring that your charts display in real-time as intended.
You can contact our support team through livechat or email at support@blackbull.com. Please provide any relevant details about the problem you're facing, such as the specific charts affected, and any error messages you may have encountered. This information will assist our team in expediting the resolution process.
Our dedicated support staff is committed to ensuring your experience with our service is smooth and meets your expectations. We appreciate your patience and cooperation as we work to address this matter promptly.
If you have any further questions or concerns, feel free to reach out to us. We value your feedback and are committed to providing you with the best possible service.
Kind regards,
Customer Experience Team | BlackBull Markets
Thank you so much for your review.
Thank you for bringing the issue regarding real-time chart display to our attention. We apologize for any inconvenience you may be experiencing.
To address this matter promptly and effectively, we kindly ask you to reach out to our support team directly. They are well-equipped to investigate and resolve technical issues, ensuring that your charts display in real-time as intended.
You can contact our support team through livechat or email at support@blackbull.com. Please provide any relevant details about the problem you're facing, such as the specific charts affected, and any error messages you may have encountered. This information will assist our team in expediting the resolution process.
Our dedicated support staff is committed to ensuring your experience with our service is smooth and meets your expectations. We appreciate your patience and cooperation as we work to address this matter promptly.
If you have any further questions or concerns, feel free to reach out to us. We value your feedback and are committed to providing you with the best possible service.
Kind regards,
Customer Experience Team | BlackBull Markets