Reviews from actual traders
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Client Experience Team | BlackBull Markets
Please reach out to us via email at support@blackbull.com or Live Chat so that we can personally assist you.
Kind regards,
Client Experience Team | BlackBull Markets
best
Thank you for taking the time to share your feedback. We truly value your opinion and would like to assure you that we are committed to addressing your concerns promptly and effectively.
To better assist you, we kindly request that you email us with the specific details of the issues you have encountered. This will allow our team to investigate and provide you with accurate information and appropriate solutions.
Please reach out to us via email at support@blackbull.com or Live Chat so that we can personally address your concerns.
Kind regards,
Client Experience Team | BlackBull Markets
To better assist you, we kindly request that you email us with the specific details of the issues you have encountered. This will allow our team to investigate and provide you with accurate information and appropriate solutions.
Please reach out to us via email at support@blackbull.com or Live Chat so that we can personally address your concerns.
Kind regards,
Client Experience Team | BlackBull Markets
Controlling
Hi Reron777,
Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you may have experienced with our services. We truly value your opinion and would like to assure you that we are committed to addressing your concerns promptly and effectively.
To better assist you, we kindly request that you email us with the specific details of the issues you have encountered. This will allow our team to investigate and provide you with accurate information and appropriate solutions.
Please reach out to us via email at support@blackbull.com or Live Chat so that we can personally address your concerns.
Kind regards,
Client Experience Team | BlackBull Markets
Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you may have experienced with our services. We truly value your opinion and would like to assure you that we are committed to addressing your concerns promptly and effectively.
To better assist you, we kindly request that you email us with the specific details of the issues you have encountered. This will allow our team to investigate and provide you with accurate information and appropriate solutions.
Please reach out to us via email at support@blackbull.com or Live Chat so that we can personally address your concerns.
Kind regards,
Client Experience Team | BlackBull Markets
Not Getting Full Version Of Trading View
Hi AnshuguptaNij322,
Thank you for your feedback. We appreciate your suggestion and understand the importance of having all the features from TradingView. Our trade support team is reviewing the incorporation of these features to enhance your trading experience.
We will keep you updated on any developments regarding the integration of TradingView features.
Kind regards,
Customer Experience Team | BlackBull Markets
Thank you for your feedback. We appreciate your suggestion and understand the importance of having all the features from TradingView. Our trade support team is reviewing the incorporation of these features to enhance your trading experience.
We will keep you updated on any developments regarding the integration of TradingView features.
Kind regards,
Customer Experience Team | BlackBull Markets
doesnt work for me
Hi Joeducs,
Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you have experienced with our services. We truly value your opinion and would like to assure you that we are committed to addressing your concerns promptly and effectively.
To better assist you, we kindly request that you email us with the specific details of the issues you have encountered. This will allow our team to investigate and provide you with accurate information and appropriate solutions. We are committed to rectifying any shortcomings and improving our systems to deliver a seamless experience for all our customers.
Once again, we apologize for any inconvenience caused and appreciate your patience and understanding. Please reach out to us via email at support@blackbull.com or Live Chat so that we can personally address your concerns.
Kind regards,
Client Experience Team | BlackBull Markets
Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you have experienced with our services. We truly value your opinion and would like to assure you that we are committed to addressing your concerns promptly and effectively.
To better assist you, we kindly request that you email us with the specific details of the issues you have encountered. This will allow our team to investigate and provide you with accurate information and appropriate solutions. We are committed to rectifying any shortcomings and improving our systems to deliver a seamless experience for all our customers.
Once again, we apologize for any inconvenience caused and appreciate your patience and understanding. Please reach out to us via email at support@blackbull.com or Live Chat so that we can personally address your concerns.
Kind regards,
Client Experience Team | BlackBull Markets
no bad... but needs to be with allfeatures from tradinview...like the volumes in level 2... i payed 70usd for that... :(
Hi Daniel,
Thank you for your feedback. We appreciate your suggestion and understand the importance of having all the features from TradingView. Our trade support team is reviewing the incorporation of these features to enhance your trading experience.
We will keep you updated on any developments regarding the integration of TradingView features.
Kind regards,
Customer Experience Team | BlackBull Markets
Thank you for your feedback. We appreciate your suggestion and understand the importance of having all the features from TradingView. Our trade support team is reviewing the incorporation of these features to enhance your trading experience.
We will keep you updated on any developments regarding the integration of TradingView features.
Kind regards,
Customer Experience Team | BlackBull Markets
Spread a bit high, but works fine with Trading view
Thank you for taking the time to provide your feedback. We can recommend our prime account which has tighter spreads.
If there's anything else we can assist you with or if you have further questions, please feel free to contact our customer service team. We are here to help.
Kind regards,
Customer Experience Team | BlackBull Markets
If there's anything else we can assist you with or if you have further questions, please feel free to contact our customer service team. We are here to help.
Kind regards,
Customer Experience Team | BlackBull Markets
Getting to understand it even better
Hi Lyson45,
We appreciate your feedback! Should you need any assistance, suggestion or have any questions, please don't hesitate to contact us anytime.
Kind regards,
Customer Experience Team | BlackBull Markets
We appreciate your feedback! Should you need any assistance, suggestion or have any questions, please don't hesitate to contact us anytime.
Kind regards,
Customer Experience Team | BlackBull Markets
worst Broker ever, super unprofessional, best advise from my side is go and use a other broker! Only good I have to say is the support agents are nice but I would prefer to not need to contact them every day since 2 weeks since Iam registered. They give wrong information, a not working system and in the end you have to run behind them to get information and answers. shame on you!!!
Hi SaschTrading,
Thank you for .taking the time to share your feedback. We sincerely apologize for any inconvenience you have experienced with our services. We truly value your opinion and would like to assure you that we are committed to addressing your concerns promptly and effectively.
Our team is dedicated to providing exceptional assistance 24 hours a day. We understand your frustration with the need to contact our support agents frequently, and we apologize for any inconvenience this has caused. We would like to resolve this matter for you as soon as possible.
To better assist you, we kindly request that you email us with the specific details of the issues you have encountered. This will allow our team to investigate and provide you with accurate information and appropriate solutions. We are committed to rectifying any shortcomings and improving our systems to deliver a seamless experience for all our customers.
Once again, we apologize for any inconvenience caused and appreciate your patience and understanding. Please be assured that we take your feedback seriously and are actively working to enhance our services.
Please reach out to us via email at support@blackbull.com so that we can personally address your concerns.
Kind regards,
Client Experience Team | BlackBull Markets
Thank you for .taking the time to share your feedback. We sincerely apologize for any inconvenience you have experienced with our services. We truly value your opinion and would like to assure you that we are committed to addressing your concerns promptly and effectively.
Our team is dedicated to providing exceptional assistance 24 hours a day. We understand your frustration with the need to contact our support agents frequently, and we apologize for any inconvenience this has caused. We would like to resolve this matter for you as soon as possible.
To better assist you, we kindly request that you email us with the specific details of the issues you have encountered. This will allow our team to investigate and provide you with accurate information and appropriate solutions. We are committed to rectifying any shortcomings and improving our systems to deliver a seamless experience for all our customers.
Once again, we apologize for any inconvenience caused and appreciate your patience and understanding. Please be assured that we take your feedback seriously and are actively working to enhance our services.
Please reach out to us via email at support@blackbull.com so that we can personally address your concerns.
Kind regards,
Client Experience Team | BlackBull Markets
Please make for mobile app version
SharkLice,
Thank you for leaving your review. Our team is working with TradingView to make this available shortly.
We appreciate your patience and understanding while we make that available for you.
If you need assistance, our team is available 24/7 through live chat.
Kind regards,
Client Experience Team | BlackBull Markets
Thank you for leaving your review. Our team is working with TradingView to make this available shortly.
We appreciate your patience and understanding while we make that available for you.
If you need assistance, our team is available 24/7 through live chat.
Kind regards,
Client Experience Team | BlackBull Markets
takes about 5 min to connect broker to tradingview?
Hi doi2805,
Thank you for leaving your feedback. It should not take that long, so there must be an underlying issue. Could you kindly contact our support team via chat, call or email us at support@blackbull.com? Our team will investigate that for you.
We appreciate your patience and understanding.
Kind regards,
Client Experience Team | BlackBull Markets
Thank you for leaving your feedback. It should not take that long, so there must be an underlying issue. Could you kindly contact our support team via chat, call or email us at support@blackbull.com? Our team will investigate that for you.
We appreciate your patience and understanding.
Kind regards,
Client Experience Team | BlackBull Markets
You can trade only on Trading view PC version. They have no mobile app compatibility on trading view. So unless your in front of a PC you cant trade which in trading just doesn't work.
Hi Zubair429,
Thank you for leaving your feedback. Our team is working with TradingView to make this available shortly.
We appreciate your patience and understanding while we make that available for our clients.
If you need assistance, our team is available 24/7 through live chat.
Kind regards,
Client Experience Team | BlackBull Markets
Thank you for leaving your feedback. Our team is working with TradingView to make this available shortly.
We appreciate your patience and understanding while we make that available for our clients.
If you need assistance, our team is available 24/7 through live chat.
Kind regards,
Client Experience Team | BlackBull Markets
I'm using them as they are the only broker that integrates with Tradingview in New Zealand. Absolutely criminal stop hunting. When you challenge them on it, no response.
HI philgoodnz,
Thank you for sharing your feedback regarding your experience with us. We apologize for any inconvenience caused and would like to address your concerns.
We take all client feedback seriously, and we assure you that we do not engage in any unethical practices such as stop hunting. We strive to maintain transparency and provide a fair trading environment for all our users.
If you believe there may be an issue with your trading or have any questions or concerns, we encourage you to reach out to our dedicated support team. We offer a live chat service that is available 24/7, where our representatives are ready to assist you promptly. Alternatively, if you need to raise a ticket with our trade support, kindly email us at support@blackbull.com. Our support team will thoroughly investigate the matter and provide you with a satisfactory resolution.
Once again, we apologize for any frustration this may have caused and appreciate your patience. We value your business and look forward to assisting you further.
Client Experience Team | BlackBull Markets
Thank you for sharing your feedback regarding your experience with us. We apologize for any inconvenience caused and would like to address your concerns.
We take all client feedback seriously, and we assure you that we do not engage in any unethical practices such as stop hunting. We strive to maintain transparency and provide a fair trading environment for all our users.
If you believe there may be an issue with your trading or have any questions or concerns, we encourage you to reach out to our dedicated support team. We offer a live chat service that is available 24/7, where our representatives are ready to assist you promptly. Alternatively, if you need to raise a ticket with our trade support, kindly email us at support@blackbull.com. Our support team will thoroughly investigate the matter and provide you with a satisfactory resolution.
Once again, we apologize for any frustration this may have caused and appreciate your patience. We value your business and look forward to assisting you further.
Client Experience Team | BlackBull Markets
I cannot manage my trades with my phone..
Hi aymaohigh,
Thank you for leaving your feedback. Our team is working with TradingView to make this available shortly.
We appreciate your patience and understanding while we make that available for our clients.
If you need assistance, our team is available 24/7 through live chat.
Kind regards,
Client Experience Team | BlackBull Markets
Thank you for leaving your feedback. Our team is working with TradingView to make this available shortly.
We appreciate your patience and understanding while we make that available for our clients.
If you need assistance, our team is available 24/7 through live chat.
Kind regards,
Client Experience Team | BlackBull Markets
had nothing but issues with the data feed on TradingView.
From placing orders, to managing stop losses and take profits.
The decisive negative was when the candles started printing abnormally
Hi Drei787,
Thank you for taking the time. We apologise for any issues you may have experienced within TradingView. We would like to assure you that we provide 24/7 live chat support to assist with any trading or technical issues that may arise and our team will create a case to further investigate your specific situation. We take all customer feedback seriously and are constantly working to improve our services.
Kind regards,
Client Experience Team | BlackBull Markets
Thank you for taking the time. We apologise for any issues you may have experienced within TradingView. We would like to assure you that we provide 24/7 live chat support to assist with any trading or technical issues that may arise and our team will create a case to further investigate your specific situation. We take all customer feedback seriously and are constantly working to improve our services.
Kind regards,
Client Experience Team | BlackBull Markets
Lg quá
Hi Huyhuti,
Thank you for taking the time. Could you kindly provide us with more details of your experience with us so we can assist you? Our support team covers you through live chat 24 hours a day, 7 days a week.
Kind regards,
Client Experience Team | BlackBull Markets
Thank you for taking the time. Could you kindly provide us with more details of your experience with us so we can assist you? Our support team covers you through live chat 24 hours a day, 7 days a week.
Kind regards,
Client Experience Team | BlackBull Markets
Too many API issues
Hi svenNZ,
Thank you for taking the time. We apologise for any issues you may have experienced within TradingView. We would like to assure you that we provide 24/7 live chat support to assist with any trading or technical issues that may arise and our trade support team will create a case to further investigate your specific situation. We take all customer feedback seriously and are constantly working to improve our services.
Kind regards,
Client Experience Team | BlackBull Markets
Thank you for taking the time. We apologise for any issues you may have experienced within TradingView. We would like to assure you that we provide 24/7 live chat support to assist with any trading or technical issues that may arise and our trade support team will create a case to further investigate your specific situation. We take all customer feedback seriously and are constantly working to improve our services.
Kind regards,
Client Experience Team | BlackBull Markets
Orders execute very late
Hi abdqadir,
Thank you for taking the time. We apologise for any issues you may have experienced within TradingView. We would like to assure you that we provide 24/7 live chat support to assist with any trading or technical issues that may arise. We take all customer feedback seriously and are constantly working to improve our services.
Kind regards,
Client Experience Team | BlackBull Markets
Thank you for taking the time. We apologise for any issues you may have experienced within TradingView. We would like to assure you that we provide 24/7 live chat support to assist with any trading or technical issues that may arise. We take all customer feedback seriously and are constantly working to improve our services.
Kind regards,
Client Experience Team | BlackBull Markets