BlackBull Markets

Broker Broker Broker
Trade
4.3
1.9k RatingsGood
16.2k
Traders
28
Ideas
9.3k
Followers
4.3
1.9k RatingsGood
16.2k
Traders
28
Ideas
9.3k
Followers
Trade

Reviews from actual traders

Most useful
Very laggy pricing ... out of whack (still) ...sorry ... have already reported and at least on demo account (TV) no change - keeps me from depositing frankly.
Hi simon18594,

Thank you for taking the time to share your feedback. We sincerely apologise for any inconvenience you may have experienced with our services. We truly value your opinion and would like to assure you that we are committed to addressing your concerns promptly and effectively.

To better assist you, we kindly request that you email us with the specific details of the issues you have encountered. This will allow our team to investigate and provide you with accurate information and appropriate solutions.

Please reach out to us via email at support@blackbull.com or Live Chat so that we can personally address the issue you experienced.

Kind regards,
Client Experience Team | BlackBull Markets
its good
Hi Anthin,

Thank you for your review. We value your recommendation. In case you have any suggestions on how we can improve, please let us know.

Kind regards,
Customer Experience Team | BlackBull Markets
if you can't access to crypto trades over weekend I think its below average exchange and blackbull markets suck right there . I have been trying to get to team during week with no response .
Hi Aashishj007,

Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you may have experienced with our services. We truly value your opinion and would like to assure you that we are committed to addressing your concerns promptly and effectively.

Please reach out to us via Live Chat so that we can personally address the issue you experienced.

Kind regards,
Client Experience Team | BlackBull Markets
i'm done with this broker
Hi jombiestars,

Thank you for taking the time to submit your rating. We truly value your opinion and assure you that we are committed to promptly and effectively addressing any issues you may have encountered.

Please reach out to us via email at support@blackbull.com or Live Chat so that we can personally assist you.

Kind regards,
Client Experience Team | BlackBull Markets
way to high spread!!!
Hi julian_arbeiter,

Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you may have experienced with our services. We truly value your opinion and would like to assure you that we are committed to addressing your concerns promptly and effectively.

When considering spreads, we recommend utilizing our prime account to minimize spreads during any given time. Spreads are variable and will fluctuate based on market conditions and across various instruments.

Please feel free to contact us via email at support@blackbull.com or through Live Chat. This will allow us to personally address any issues you've experienced or assist you in monitoring spreads on your preferred platform.

Kind regards,
Client Experience Team | BlackBull Markets
Wasn't loading, lost profit
Hi pariis12apatu,

Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you may have experienced with our services. We truly value your opinion and would like to assure you that we are committed to addressing your concerns promptly and effectively.

To better assist you, we kindly request that you email us with the specific details of the issues you have encountered. This will allow our team to investigate and provide you with accurate information and appropriate solutions.

Please reach out to us via email at support@blackbull.com or Live Chat so that we can personally address the issue you experienced.

Kind regards,
Client Experience Team | BlackBull Markets
Hi Somberlizard1996,

Thank you for your review. We value your recommendation. In case you have any suggestions on how we can improve, please let us know.

Kind regards,
Customer Experience Team | BlackBull Markets
Thank you for taking the time to submit your rating. We truly value your opinion and assure you that we are committed to promptly and effectively addressing any issues you may have encountered.

Please reach out to us via email at support@blackbull.com or Live Chat so that we can personally assist you.

Kind regards,
Client Experience Team | BlackBull Markets
Thank you for taking the time to share your feedback. We truly value your opinion and would like to assure you that we are committed to addressing your concerns promptly and effectively.

To better assist you, we kindly request that you email us with the specific details of the issues you have encountered. This will allow our team to investigate and provide you with accurate information and appropriate solutions.

Please reach out to us via email at support@blackbull.com or Live Chat so that we can personally address your concerns.

Kind regards,
Client Experience Team | BlackBull Markets
Controlling
Hi Reron777,

Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you may have experienced with our services. We truly value your opinion and would like to assure you that we are committed to addressing your concerns promptly and effectively.

To better assist you, we kindly request that you email us with the specific details of the issues you have encountered. This will allow our team to investigate and provide you with accurate information and appropriate solutions.

Please reach out to us via email at support@blackbull.com or Live Chat so that we can personally address your concerns.

Kind regards,
Client Experience Team | BlackBull Markets
Not Getting Full Version Of Trading View
Hi AnshuguptaNij322,

Thank you for your feedback. We appreciate your suggestion and understand the importance of having all the features from TradingView. Our trade support team is reviewing the incorporation of these features to enhance your trading experience.

We will keep you updated on any developments regarding the integration of TradingView features.

Kind regards,
Customer Experience Team | BlackBull Markets
doesnt work for me
Hi Joeducs,

Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you have experienced with our services. We truly value your opinion and would like to assure you that we are committed to addressing your concerns promptly and effectively.

To better assist you, we kindly request that you email us with the specific details of the issues you have encountered. This will allow our team to investigate and provide you with accurate information and appropriate solutions. We are committed to rectifying any shortcomings and improving our systems to deliver a seamless experience for all our customers.

Once again, we apologize for any inconvenience caused and appreciate your patience and understanding. Please reach out to us via email at support@blackbull.com or Live Chat so that we can personally address your concerns.

Kind regards,
Client Experience Team | BlackBull Markets
no bad... but needs to be with allfeatures from tradinview...like the volumes in level 2... i payed 70usd for that... :(
Hi Daniel,

Thank you for your feedback. We appreciate your suggestion and understand the importance of having all the features from TradingView. Our trade support team is reviewing the incorporation of these features to enhance your trading experience.

We will keep you updated on any developments regarding the integration of TradingView features.

Kind regards,
Customer Experience Team | BlackBull Markets
Spread a bit high, but works fine with Trading view
Thank you for taking the time to provide your feedback. We can recommend our prime account which has tighter spreads.

If there's anything else we can assist you with or if you have further questions, please feel free to contact our customer service team. We are here to help.

Kind regards,
Customer Experience Team | BlackBull Markets
Getting to understand it even better
Hi Lyson45,

We appreciate your feedback! Should you need any assistance, suggestion or have any questions, please don't hesitate to contact us anytime.

Kind regards,
Customer Experience Team | BlackBull Markets
worst Broker ever, super unprofessional, best advise from my side is go and use a other broker! Only good I have to say is the support agents are nice but I would prefer to not need to contact them every day since 2 weeks since Iam registered. They give wrong information, a not working system and in the end you have to run behind them to get information and answers. shame on you!!!
Hi SaschTrading,

Thank you for .taking the time to share your feedback. We sincerely apologize for any inconvenience you have experienced with our services. We truly value your opinion and would like to assure you that we are committed to addressing your concerns promptly and effectively.

Our team is dedicated to providing exceptional assistance 24 hours a day. We understand your frustration with the need to contact our support agents frequently, and we apologize for any inconvenience this has caused. We would like to resolve this matter for you as soon as possible.

To better assist you, we kindly request that you email us with the specific details of the issues you have encountered. This will allow our team to investigate and provide you with accurate information and appropriate solutions. We are committed to rectifying any shortcomings and improving our systems to deliver a seamless experience for all our customers.

Once again, we apologize for any inconvenience caused and appreciate your patience and understanding. Please be assured that we take your feedback seriously and are actively working to enhance our services.

Please reach out to us via email at support@blackbull.com so that we can personally address your concerns.

Kind regards,
Client Experience Team | BlackBull Markets
Please make for mobile app version
SharkLice,

Thank you for leaving your review. Our team is working with TradingView to make this available shortly.

We appreciate your patience and understanding while we make that available for you.

If you need assistance, our team is available 24/7 through live chat.

Kind regards,
Client Experience Team | BlackBull Markets
takes about 5 min to connect broker to tradingview?
Hi doi2805,

Thank you for leaving your feedback. It should not take that long, so there must be an underlying issue. Could you kindly contact our support team via chat, call or email us at support@blackbull.com? Our team will investigate that for you.

We appreciate your patience and understanding.

Kind regards,
Client Experience Team | BlackBull Markets
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