Reviews from actual traders
You can trade only on Trading view PC version. They have no mobile app compatibility on trading view. So unless your in front of a PC you cant trade which in trading just doesn't work.
Hi Zubair429,
Thank you for leaving your feedback. Our team is working with TradingView to make this available shortly.
We appreciate your patience and understanding while we make that available for our clients.
If you need assistance, our team is available 24/7 through live chat.
Kind regards,
Client Experience Team | BlackBull Markets
Thank you for leaving your feedback. Our team is working with TradingView to make this available shortly.
We appreciate your patience and understanding while we make that available for our clients.
If you need assistance, our team is available 24/7 through live chat.
Kind regards,
Client Experience Team | BlackBull Markets
I'm using them as they are the only broker that integrates with Tradingview in New Zealand. Absolutely criminal stop hunting. When you challenge them on it, no response.
HI philgoodnz,
Thank you for sharing your feedback regarding your experience with us. We apologize for any inconvenience caused and would like to address your concerns.
We take all client feedback seriously, and we assure you that we do not engage in any unethical practices such as stop hunting. We strive to maintain transparency and provide a fair trading environment for all our users.
If you believe there may be an issue with your trading or have any questions or concerns, we encourage you to reach out to our dedicated support team. We offer a live chat service that is available 24/7, where our representatives are ready to assist you promptly. Alternatively, if you need to raise a ticket with our trade support, kindly email us at support@blackbull.com. Our support team will thoroughly investigate the matter and provide you with a satisfactory resolution.
Once again, we apologize for any frustration this may have caused and appreciate your patience. We value your business and look forward to assisting you further.
Client Experience Team | BlackBull Markets
Thank you for sharing your feedback regarding your experience with us. We apologize for any inconvenience caused and would like to address your concerns.
We take all client feedback seriously, and we assure you that we do not engage in any unethical practices such as stop hunting. We strive to maintain transparency and provide a fair trading environment for all our users.
If you believe there may be an issue with your trading or have any questions or concerns, we encourage you to reach out to our dedicated support team. We offer a live chat service that is available 24/7, where our representatives are ready to assist you promptly. Alternatively, if you need to raise a ticket with our trade support, kindly email us at support@blackbull.com. Our support team will thoroughly investigate the matter and provide you with a satisfactory resolution.
Once again, we apologize for any frustration this may have caused and appreciate your patience. We value your business and look forward to assisting you further.
Client Experience Team | BlackBull Markets
I cannot manage my trades with my phone..
Hi aymaohigh,
Thank you for leaving your feedback. Our team is working with TradingView to make this available shortly.
We appreciate your patience and understanding while we make that available for our clients.
If you need assistance, our team is available 24/7 through live chat.
Kind regards,
Client Experience Team | BlackBull Markets
Thank you for leaving your feedback. Our team is working with TradingView to make this available shortly.
We appreciate your patience and understanding while we make that available for our clients.
If you need assistance, our team is available 24/7 through live chat.
Kind regards,
Client Experience Team | BlackBull Markets
had nothing but issues with the data feed on TradingView.
From placing orders, to managing stop losses and take profits.
The decisive negative was when the candles started printing abnormally
Hi Drei787,
Thank you for taking the time. We apologise for any issues you may have experienced within TradingView. We would like to assure you that we provide 24/7 live chat support to assist with any trading or technical issues that may arise and our team will create a case to further investigate your specific situation. We take all customer feedback seriously and are constantly working to improve our services.
Kind regards,
Client Experience Team | BlackBull Markets
Thank you for taking the time. We apologise for any issues you may have experienced within TradingView. We would like to assure you that we provide 24/7 live chat support to assist with any trading or technical issues that may arise and our team will create a case to further investigate your specific situation. We take all customer feedback seriously and are constantly working to improve our services.
Kind regards,
Client Experience Team | BlackBull Markets
Lg quá
Hi Huyhuti,
Thank you for taking the time. Could you kindly provide us with more details of your experience with us so we can assist you? Our support team covers you through live chat 24 hours a day, 7 days a week.
Kind regards,
Client Experience Team | BlackBull Markets
Thank you for taking the time. Could you kindly provide us with more details of your experience with us so we can assist you? Our support team covers you through live chat 24 hours a day, 7 days a week.
Kind regards,
Client Experience Team | BlackBull Markets
Too many API issues
Hi svenNZ,
Thank you for taking the time. We apologise for any issues you may have experienced within TradingView. We would like to assure you that we provide 24/7 live chat support to assist with any trading or technical issues that may arise and our trade support team will create a case to further investigate your specific situation. We take all customer feedback seriously and are constantly working to improve our services.
Kind regards,
Client Experience Team | BlackBull Markets
Thank you for taking the time. We apologise for any issues you may have experienced within TradingView. We would like to assure you that we provide 24/7 live chat support to assist with any trading or technical issues that may arise and our trade support team will create a case to further investigate your specific situation. We take all customer feedback seriously and are constantly working to improve our services.
Kind regards,
Client Experience Team | BlackBull Markets
Orders execute very late
Hi abdqadir,
Thank you for taking the time. We apologise for any issues you may have experienced within TradingView. We would like to assure you that we provide 24/7 live chat support to assist with any trading or technical issues that may arise. We take all customer feedback seriously and are constantly working to improve our services.
Kind regards,
Client Experience Team | BlackBull Markets
Thank you for taking the time. We apologise for any issues you may have experienced within TradingView. We would like to assure you that we provide 24/7 live chat support to assist with any trading or technical issues that may arise. We take all customer feedback seriously and are constantly working to improve our services.
Kind regards,
Client Experience Team | BlackBull Markets
It is slow to respond
Hi gleefulDirecto74171,
Thank you for taking the time. We apologize for any issues you may have experienced with our platform. We would like to assure you that we provide 24/7 live chat support to assist with any trading or technical issues that may arise. We take all customer feedback seriously and are constantly working to improve our services.
Kind regards,
Client Experience Team | BlackBull Markets
Thank you for taking the time. We apologize for any issues you may have experienced with our platform. We would like to assure you that we provide 24/7 live chat support to assist with any trading or technical issues that may arise. We take all customer feedback seriously and are constantly working to improve our services.
Kind regards,
Client Experience Team | BlackBull Markets
It lacks the speed. i.e we can see the candle bar moving up down but it does not move the price at the same time as the candle bar. Also, at times, it does not even show the order is processed. So far it is good but it requires furthermore improvement. BlackBull customer service is very Good.
Hi marafriends21,
Thank you for taking the time. We apologize for any issues you may have experienced within TradingView. We would like to assure you that we provide 24/7 live chat support to assist with any trading or technical issues that may arise. We take all customer feedback seriously and are constantly working to improve our services.
Kind regards,
Client Experience Team | BlackBull Markets
Thank you for taking the time. We apologize for any issues you may have experienced within TradingView. We would like to assure you that we provide 24/7 live chat support to assist with any trading or technical issues that may arise. We take all customer feedback seriously and are constantly working to improve our services.
Kind regards,
Client Experience Team | BlackBull Markets
Unstable API, No customer service, Criminal sweeps of forex stops.
AVOID.
Hi Cerulean_Phantom,
We apologize for any issues you may have experienced with our platform. We would like to assure you that we provide 24/7 live chat support to assist with any trading or technical issues that may arise. We take all customer feedback seriously and are constantly working to improve our services. Regarding the criminal sweeps of forex stops you mentioned, we strictly adhere to all regulatory requirements and take the security of our clients' funds very seriously. Please feel free to contact our customer support team at any time for assistance.
Client Experience Team|BlackBull Markets
We apologize for any issues you may have experienced with our platform. We would like to assure you that we provide 24/7 live chat support to assist with any trading or technical issues that may arise. We take all customer feedback seriously and are constantly working to improve our services. Regarding the criminal sweeps of forex stops you mentioned, we strictly adhere to all regulatory requirements and take the security of our clients' funds very seriously. Please feel free to contact our customer support team at any time for assistance.
Client Experience Team|BlackBull Markets
Not good at the moment, delay in closing out trades, trades also tend to freeze,
Hi lucsch,
Thank you for taking the time to provide us with your feedback. We're sorry you experienced some delays with closing trades from TradingView. We apologize for any inconvenience caused by this and assure you that we are continuously working to improve our services.
If you encounter any issues in the future, please don't hesitate to reach out to our customer support team, who are available on live chat 24/7 to assist you with any queries or concerns you may have.
Thank you for choosing BlackBull as your broker, and we appreciate your business. We hope to continue serving you and exceeding your expectations in the future.
Client Experience Team | BlackBull Markets
Thank you for taking the time to provide us with your feedback. We're sorry you experienced some delays with closing trades from TradingView. We apologize for any inconvenience caused by this and assure you that we are continuously working to improve our services.
If you encounter any issues in the future, please don't hesitate to reach out to our customer support team, who are available on live chat 24/7 to assist you with any queries or concerns you may have.
Thank you for choosing BlackBull as your broker, and we appreciate your business. We hope to continue serving you and exceeding your expectations in the future.
Client Experience Team | BlackBull Markets
Terrible
Dear user,
Thank you for taking the time. Our support team is available through live chat 24 hours a day, 7 days a week so please feel free to reach out and provide us with more details on your experience with our services.
Kind regards,
Client Experience Team | BlackBull Markets
Thank you for taking the time. Our support team is available through live chat 24 hours a day, 7 days a week so please feel free to reach out and provide us with more details on your experience with our services.
Kind regards,
Client Experience Team | BlackBull Markets
Not a terrible Broker overall, however there charts on Trading View are almost unreadable and do not present Price properly. Would love to use them but cannot due to this reason
Hi leohammond04,
Thank you for your feedback. It may be specific to the instrument you are trading. Fortunately, our trade support team is available for any issues you may be experiencing with your charts.
Please feel free to reach out at any time by emailing support@blackbullmarkets.com or call on +64 9 558 5142.
Our support team also covers you through live chat 24 hours a day, 6 days a week.
Kind regards,
Client Experience Team | BlackBull Markets
Thank you for your feedback. It may be specific to the instrument you are trading. Fortunately, our trade support team is available for any issues you may be experiencing with your charts.
Please feel free to reach out at any time by emailing support@blackbullmarkets.com or call on +64 9 558 5142.
Our support team also covers you through live chat 24 hours a day, 6 days a week.
Kind regards,
Client Experience Team | BlackBull Markets
No ETF's, no individual leverage market leverage published, timing on questions via email is good, opening an account is good, market selection good, funding account page is confusing for new users, no running margin requirements on Trading View.
Hi availablelguan55088,
Thank you for taking the time, we offer a wide variety of ETFs on our share trading platform, and you are able to trade the S&P 500, Dow Jones, UK100, NASDAQ, etcetera, in Trading View with us. All you have to do is search for them by ticker. Additionally, our team is working to provide all the features that you require to enhance your trading experience.
If you need additional assistance, please feel free to reach out at any time by emailing support@blackbullmarkets.com or call on +64 9 558 5142.
Our support team also covers you through live chat 24 hours a day, 7 days a week.
Kind regards,
Client Experience Team | BlackBull Markets
Thank you for taking the time, we offer a wide variety of ETFs on our share trading platform, and you are able to trade the S&P 500, Dow Jones, UK100, NASDAQ, etcetera, in Trading View with us. All you have to do is search for them by ticker. Additionally, our team is working to provide all the features that you require to enhance your trading experience.
If you need additional assistance, please feel free to reach out at any time by emailing support@blackbullmarkets.com or call on +64 9 558 5142.
Our support team also covers you through live chat 24 hours a day, 7 days a week.
Kind regards,
Client Experience Team | BlackBull Markets
need to ensure you have all the popular asset classes/indexes and commodities available on trading view for trading, or people will move to other brokers that have them
Hi wfinvest,
Thank you for your time. You should have over 2,100 instruments available, just try searching by ticker and you will find all the options available. If you need additional assistance please feel free to reach out at any time by emailing support@blackbullmarkets.com or call on +64 9 558 5142.
Our support team also covers you through live chat 24 hours a day, 6 days a week.
Kind regards,
Client Experience Team | BlackBull Markets
Thank you for your time. You should have over 2,100 instruments available, just try searching by ticker and you will find all the options available. If you need additional assistance please feel free to reach out at any time by emailing support@blackbullmarkets.com or call on +64 9 558 5142.
Our support team also covers you through live chat 24 hours a day, 6 days a week.
Kind regards,
Client Experience Team | BlackBull Markets
there is a lot I cannot trade in
Hi lmgreenfield,
Thank you for your feedback. You have over 2,100 instruments available, just try searching by ticker and you will find all the options available. If you need additional assistance please feel free to reach out at any time by emailing support@blackbullmarkets.com or call on +64 9 558 5142.
Our support team also covers you through live chat 24 hours a day, 6 days a week.
Kind regards,
Client Experience Team | BlackBull Markets
Thank you for your feedback. You have over 2,100 instruments available, just try searching by ticker and you will find all the options available. If you need additional assistance please feel free to reach out at any time by emailing support@blackbullmarkets.com or call on +64 9 558 5142.
Our support team also covers you through live chat 24 hours a day, 6 days a week.
Kind regards,
Client Experience Team | BlackBull Markets
execution time is a bit off and my MT4 account is off by a bit
Hi NateFX911,
Thank you for your feedback. Our trade support team is working to improve the connectivity and the overall trading experience within Trading View.
In the meantime, please feel free to reach out for assistance by emailing support@blackbullmarkets.com or call on +64 9 558 5142.
Our support team also covers you through live chat 24 hours a day, 6 days a week.
Kind regards,
Client Experience Team | BlackBull Markets
Thank you for your feedback. Our trade support team is working to improve the connectivity and the overall trading experience within Trading View.
In the meantime, please feel free to reach out for assistance by emailing support@blackbullmarkets.com or call on +64 9 558 5142.
Our support team also covers you through live chat 24 hours a day, 6 days a week.
Kind regards,
Client Experience Team | BlackBull Markets
Hi aliveEggs36118,
Could you please provide us with more details on your experience with us? Please feel free to reach out at any time by emailing support@blackbullmarkets.com or call on +64 9 558 5142.
Our support team also covers you through live chat 24 hours a day, 6 days a week.
Kind regards,
Client Experience Team | BlackBull Markets
Could you please provide us with more details on your experience with us? Please feel free to reach out at any time by emailing support@blackbullmarkets.com or call on +64 9 558 5142.
Our support team also covers you through live chat 24 hours a day, 6 days a week.
Kind regards,
Client Experience Team | BlackBull Markets