Reviews from actual traders
Spread is huge. I have to keep restarting TradingView so I can see my live p/l because it stops updating if you switch to a different app for too long. Differently a broker issue because it doesn’t do that on other brokers.
We're sorry to hear about the inconvenience you're experiencing with the spread and the live P/L updates. We strive to provide competitive spreads and a seamless trading experience for our clients. We'll investigate this issue further to ensure that your TradingView interface works smoothly with our platform. Please reach out to our personal message that we sent and provide with any additional details for your account so we can assist you promptly. Thank you for your feedback, and we appreciate your patience.
Good
Great
The best services, more than a decade working with FXCM, very good experience and a grate people, Juan J. Rey is one of the best.
Excelente bróker, muy rápido y satisfactorio. Andres Rivera me mostró esta gran opción, excelente servicio de su parte.
Great User Xperience (UX) on own prop platofrm: FXtradingsation. Full of features and functionality to suit all levels : beginner to pro. Supports multiple channels including mobile and you can use all of them concurrently, including connecting through other UI - TradingView.
They provide the best and fastest support.
Feras Eid provided me with quick support and helped me out with the issue i faced.
Thanks Feras for you great support and on-time responses.
so far so good
Great customer service after having terrible experience with IC Market.
Buen broker fácil adquirir una cuenta muy atento el señor Andrés Rivera quien me guío en la creación de la cuenta
Un exelente broker. Le quiero dar la gracias a Juan j. Rey me ayudó 100% con mi proceso de verificación y me ayudó con todo lo que quería saber muchas gracias 🫂
Hola, FXCM, es un Broker super recomendado, es 100% confiable. Agradecimiento especial a Andrés Rivera por su excelente servicio al cliente. saludos.
Good broker, Feras helped me a lot!
Good
I canceled an Order and 1 minute later it had been executed.
We apologize for the inconvenience you've encountered with the execution of your canceled order. We understand the importance of accurate order processing and we're sorry that there was an issue in this instance. We'll investigate this matter further to ensure such discrepancies are addressed and prevented in the future.
Feel free to submit a trade audit from the website so the trade can be investigated - https://www.fxcm.com/eu/forms/trade-inquiry/
Very good