Interactive Brokers

Broker Broker Broker
Trade
4.4
16.2k RatingsVery Good
125.7k
Traders
15.9k
Followers
4.4
16.2k RatingsVery Good
125.7k
Traders
15.9k
Followers
Trade

Reviews from actual traders

Most recent
I agree with the other reviews. Over two hours to log in and often can not even log in. I would not recommend IB for TV at this point. The entire reason I opened an IB account was to integrate it with TV's excellent user friendly charts.
Please email us at tradingviewsupport@ibkr.com with additional details so we can assist. Thank you.
Love that we finally have TV + IBKR integration! Not so happy with the fact that it takes 2 hours to log in. I know that they will get those issues fixed eventually. For now, it's painful. When I occasionally manage to log in successfully, everything works really well.
Please email us at tradingviewsupport@ibkr.com with additional details so we can assist. Thank you.
At this time the Tradingview to IBKR integration is very poor. I'm unable to log in at all and the IBKR support just said 'it's a known issue and our devs are working on it'. I would think that the ability to log in would have been functional before the product was released.
Please email us at tradingviewsupport@ibkr.com with additional details so we can assist. Thank you.
slow charts , login issues, I am looking for a new broker
Please email us at tradingviewsupport@ibkr.com with additional details so we can assist. Thank you.
They suck but im still going to use them.....
We are sorry to learn that your experience was unsatisfactory. If you are having issues, please contact us at tradingviewsupport@interactivebrokers.com. We would appreciate the opportunity to turn around your experience.
very fast execution time
We thank you for your business and your kind words! We're happy to hear that we're exceeding your expectations!
Very fast response to get the problem fixed. IBKR is still the best broker.
Thank you so much for sharing this. It's great to hear that we're delivering. Please stay in touch!
There's nothing better than hearing from satisfied clients. Thank you on behalf of the entire Interactive Brokers team.
This is the default way to trade for me now!
We thank you for your business and your kind words. We look forward to serving you in the future.
Definitely needs work like others say, but over time will be great
Thank you for sharing this. If you are still having issues, please send us an email with further details to tradingviewsupport@ibkr.com so we can assist We look forward to serving you in the future.
I do not understand exactly what you want me to do, but in details, it is, for a few months now, Trading View had real price, in pre and after market, removed from our trading list. Now we can only see percentage of it, green or red. We have now to clik in a tiker to see the real price. It is very bad, we where good with the real price. And why we have to click everyday, in boxes in customize columns to see real price... ? (Last, Change, Change %, Volume, Extended hour) . I hope it is more clear now.... Sorry for the delay answer.
We are sorry to learn that your experience was unsatisfactory. If you are having issues, please send us an email with further details to tradingviewsupport@ibkr.com so we can assist. We would appreciate the opportunity to turn around your experience.
Slow and does not show trades right away in Positions screen, have to log out then back in
Hello. Could you please create a web ticket with additional details so we can investigate and address this issue? Thank you.
I love IB. I have been a client for over 15 years. But their integration with TradingView needs some serious work. The biggest issue here is connectivity. I sometimes have to wait up to 30 seconds to complete a login, which is not a deal breaker. But very very often, I click to trade and nothing happens. I see the message "Uncaught (in promise) Action trade not received" on the JavaScript console frequently, meaning that IB cannot respond in time for TradingView to properly display their UI. I suspect the issue is insufficient resources allocated to support TradingView connections. This is a real problem that IB must address. Once they improve the connectivity and reliability, I will be very happy.
Hello. Could you please create a web ticket with additional details so we can investigate and address this issue? Thank you.
love the integration. Finally the best broker with the best trading tool
We thank you for your business and your kind words! We're happy to hear that we're exceeding your expectations!
Today I got thrown out mid session and wasn't able to log back in for over 40 minutes.. happened during the last hour before the bell of course.. I tried (and failed) to get back in countless times.. And the fact that the IBKR login screen doesn't save any credentials (the option top left corner is ignored no matter what) made it extra hard to reconnect again. For every try I had to manually go through the whole login process over and over again, dozens of times.. half the time the back end didn't even send out the required SMS.. error messages ranged from "the connection was interrupted due to errors" over "connecting websocket timeout reached" to "Failed to restore session..." accusing me of having opened multiple session (I didn't, double and triple checked that). Besides why do they require this anyway? I mean.. that's basically a single point of failure by design/choice... Seriously? And to round my horrible first day with TV+IBKR up: the very minute the market closed I was able to log back in and was greeted with this "Rate Interactive Brokers" popup... well, here you go. @IBKR .. oh come on.. responding automatically to 1 star reviews by just copy/pasting the same web ticket request over and over again? You are either a bot, or you can't be bothered to actually read and respond to reviews. Very disappointing..
We are asking clients to create web tickets for reported issues so that we may obtain their account info and document any potential bugs. We will never ask clients for their account number or contact info over a public forum. Getting in direct contact with us via a web ticket is the best way to have your issue resolved. If you have an unanswered or unresolved web ticket then please email us at tradingviewreviews@interactivebrokers.com so that we may assist.
Overall it is ok when it works properly. A bug: Very often that when I connect to IB, the positions cannot be shown. There are zero entries for the position. I need to re connect for a fews time (2-4 times) to make it back to normal. Plz fix it. Tks.
Hello. Could you please create a web ticket with additional details so we can investigate and address this issue? Thank you.
conditions, available instruments
Thank you so much for sharing this. You can find IBKR’s product listings on this page on our website. https://www.interactivebrokers.com/en/index.php?f=products We look forward to serving you in the future.
It is the only broker for a gentleman
There's nothing better than hearing from satisfied clients. Thank you on behalf of the entire Interactive Brokers team.
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