Reviews from actual traders
We thankyou for your time and feedback .
Team Pepperstone
Excellent for me
The RR calculation integrated with order window is great
Looking forward to enable the trading function in mobile App
Thankyou so much for your lovely feedback.
Trading with the mobile app is currently unavailable , if this changes communication will be sent out .
Team Pepperstone
bad
Hi Dearhuyagaa, We are sorry to hear about your experience so far. We'd love to work together with your to help resolve any issues you have experienced. Could you please kindly help contact us back at support@pepperstone.com?
Kind regards,
Pepperstone team
Why i can't connect with my old account?
Hi tcwcalvery, Thank you for contacting us. Please note that your existing MT4, MT5 or cTrader account cannot be linked with TradingView. Clients will have to request for a TradingView account on the Pepperstone Secure Client Area.
You can also see the steps with screenshots on how to do this on our website on the following link: https://pepperstone.com/en/trading-platforms/platforms/tradingview/
We hope this helps resolve the issue.
If you still have any questions, please kindly email us back at support@pepperstone.com, our team would be more than happy to help.
Thank you!
good
Thankyou for your time to provide a feedback !
Team Pepperstone
I cant trade with this broker at tradingview why
Hi Alisinazahedi1, we are sorry to hear that you are not able to trade with us at Tradingview. We have messaged you directly about this issue as we would like to assist you as best we can. Alternatively, you could also email us at support@pepperstone.com and our team will happily help you with this. Thank you and looking forward to hearing from you!
Appreciate your feedback !
Team Pepperstone
good
Thankyou for your feedback !
they should offer a standard account apart from the razor
Hello
We thankyou for your feedback .
However , at the moment we only offer Trading View with Razor accounts.
If this changes , communication will be sent out .
Thankyou
Team Pepperstone
Why is sunday candle showing on daily chart ? This is weird
Hi ViViky, Thank you for providing us with your feedback. Our team has already created a case for you. We are investigating this at the moment and will get back to you for more details via email. The correspondence will be from support@pepperstone.com
Thank you again for raising your concerns with us.
If there is anything else we could help, please kindly reply to the email.
Kind regards,
Pepperstone team
keeps disconnectinng
Hi Thokoziletwala, Thank you for taking the time to leave us with your feedback. We are sorry to hear you have been experiencing issues with the connection. We would like to work with you to ensure you have a better trading experience with us. Could you please help contact us back at support@pepperstone.com, so our team could help assist you with this matters.
warm regards,
Pepperstone team
I Have been a customer of Pepperstone for 10 years. Never had any issues. Highly recommended
Hello
We appreciate your feedback and are glad you love trading with Pepperstone .
Thankyou
Team Pepperstone
Best spreads ever.
We appreciate your time and feedback
Team Pepperstone
Why is it login me out on TradingView and then have to approve access again? The MT4 doesn't do that...
Hi Zorans, Thank you for taking the time to provide us with your feedback. Please note that you only have to authorise your Pepperstone trading account with your TradingView account once. If you still experience any issue after that, we would be more than happy to investigate further and assist you on this matter. Please help email us at support@pepperstone.com
Kind regards,
Pepperstone team
Hi Fabiojr28, we are sorry to hear that you had issues with your account. We have messaged you directly regarding this as we would like to assist you in this matter. Alternatively, you could also email us at support@pepperstone.com, our team'd be more than happy to look into the issues and work with you to resolve them. Looking forward to hearing from you. Thank you!
Thankyou for your feedback !
Team Pepperstone
nice tools to do a quick trade, but missed the advance protection function and cannot edit the position lots after order, please try to add them back, thanks!!
Hi Staceyheaven, thank you for providing us with your feedback. You can add the advance protection functions like Stop loss or take profit to your orders anytime! If you want to partially closed your trades you are also able to do this. However, if you having issues to do that, please let us know and one of our team members will happily assist you! Thank you
A great addition and a big help with executing & managing trading. I love the innovation.
Thankyou for your time and appreciate the feedback !
Team Pepperstone