Reviews from actual traders
stupid slow execution. and why does me putting my TP also move a SL to 1:1. what if i dont want that. and if i only put a SL or a TP it just says "limit order". i want the actualy $$ value.
Hello. We're sorry to hear of your experience and apologize for any inconvenience. If you're still having issues, please log into your TradeStation account and message us with the e-mail or phone number associated with your account, call 800.770.4049 or 954.652.7677, or chat with us via our website. Click on "Chat Online" on the right-hand side of any page on TradeStation.com. Also, if you need assistance with a live trade, please contact the trade desk directly at 1.800.822.0512 or 954.652.7900.
very good
Thanks for the excellent review. We take pride in our customer service. If there is anything else we can do, please let us know via email at clientservices@tradestation.com.
so far i like
Thanks for the excellent review. We take pride in our customer service. If there is anything else we can do, please let us know via email at clientservices@tradestation.com.
Excellent Platform
Hello. Thanks for the 5 star review. We appreciate you taking the time to share. We take pride in our customer service, so if there is anything we can do, please let us know at clientservices@tradestation.com.
Keeps disconnecting from Tradingview
Hello. We're sorry to hear of your experience and apologize for any inconvenience. If you're still having issues, please log into your TradeStation account and message us with the e-mail or phone number associated with your account, call 800.770.4049 or 954.652.7677, or chat with us via our website. Click on "Chat Online" on the right-hand side of any page on TradeStation.com. Also, if you need assistance with a live trade, please contact the trade desk directly at 1.800.822.0512 or 954.652.7900.
Good Platform
Thanks for the excellent review. We take pride in our customer service. If there is anything else we can do, please let us know via email at clientservices@tradestation.com.
tradestation orders are not going through on tradingview, i had to struggle for 5 minutes to close my orders, had to close the tradingview and restart 3 times, their mobile APP (tradestation app) also was not responding and giving network error. I am reading lots of problems today (03/11/2024) from lots of traders reporting, tradestation customer service is not accepting that their server went down, they blame tradingview.
Hello. We're sorry to hear of your experience and apologize for any inconvenience. If you're still having issues, please log into your TradeStation account and message us with the e-mail or phone number associated with your account, call 800.770.4049 or 954.652.7677, or chat with us via our website. Click on "Chat Online" on the right-hand side of any page on TradeStation.com. Also, if you need assistance with a live trade, please contact the trade desk directly at 1.800.822.0512 or 954.652.7900.
I cannot cancel my order because it says internal error
Hello. We're sorry to hear of your experience and apologize for any inconvenience. If you're still having issues, please log into your TradeStation account and message us with the e-mail or phone number associated with your account, call 800.770.4049 or 954.652.7677, or chat with us via our website. Click on "Chat Online" on the right-hand side of any page on TradeStation.com. Also, if you need assistance with a live trade, please contact the trade desk directly at 1.800.822.0512 or 954.652.7900.
I am having a tough time staying connected to the broker.
Hello. We're sorry to hear of your experience and apologize for any inconvenience. If you're still having issues, please log into your TradeStation account and message us with the e-mail or phone number associated with your account, call 800.770.4049 or 954.652.7677, or chat with us via our website. Click on "Chat Online" on the right-hand side of any page on TradeStation.com. Also, if you need assistance with a live trade, please contact the trade desk directly at 1.800.822.0512 or 954.652.7900.
Can't reliably connect. Lost thousands of dollars due to inconsistant connection to server!!!!!!!
Hello. We're sorry to hear of your experience and apologize for any inconvenience. If you're still having issues, please log into your TradeStation account and message us with the e-mail or phone number associated with your account, call 800.770.4049 or 954.652.7677, or chat with us via our website. Click on "Chat Online" on the right-hand side of any page on TradeStation.com. Also, if you need assistance with a live trade, please contact the trade desk directly at 1.800.822.0512 or 954.652.7900.
outstanding!
Thanks for the excellent review. We take pride in our customer service. If there is anything else we can do, please let us know via email at clientservices@tradestation.com.
great execution speed for a day traders.
Hello. Thanks for the 5 star review. We appreciate you taking the time to share. We take pride in our customer service, so if there is anything we can do, please let us know at clientservices@tradestation.com.
Hard to be able to link together without interruption between trading view and trade station
Hello. We're sorry to hear of your experience and apologize for any inconvenience. If you're still having issues, please log into your TradeStation account and message us with the e-mail or phone number associated with your account, call 800.770.4049 or 954.652.7677, or chat with us via our website. Click on "Chat Online" on the right-hand side of any page on TradeStation.com. Also, if you need assistance with a live trade, please contact the trade desk directly at 1.800.822.0512 or 954.652.7900.
awesome
Hello. Thanks for the 5 star review. We appreciate you taking the time to share. We take pride in our customer service, so if there is anything we can do, please let us know at clientservices@tradestation.com.
Outstanding customer service.
Thanks for the excellent review. We take pride in our customer service. If there is anything else we can do, please let us know via email at clientservices@tradestation.com.
So far so good but too soon to really know yet
Thanks for the excellent review. We take pride in our customer service. If there is anything else we can do, please let us know via email at clientservices@tradestation.com.
AMAZIN BROKER
Hello. Thanks for the 5 star review. We appreciate you taking the time to share. We take pride in our customer service, so if there is anything we can do, please let us know at clientservices@tradestation.com.
won't let me log onto Tradingview to trade.
Hello. We're sorry to hear of your experience and apologize for any inconvenience. If you're still having issues, please log into your TradeStation account and message us with the e-mail or phone number associated with your account, call 800.770.4049 or 954.652.7677, or chat with us via our website. Click on "Chat Online" on the right-hand side of any page on TradeStation.com. Also, if you need assistance with a live trade, please contact the trade desk directly at 1.800.822.0512 or 954.652.7900.