love it
cant trade crypto
Hi, callum1985hill.
Thank you for your feedback. We're sorry to hear about it.
To look into this further for you, we would appreciate it if you send us screenshots from our app/platform, the details of your device (model and OS version), and the day and the time to feedback@capital.com or you can reply to our direct message here and we'll see what can be done to resolve the situation and improve your experience.
Kind regards,
Capital.com team.
I want to ensure trading is safe and want to create a second income to achieve financial freedom.
Hi, TheLion2021.
Thanks for your support all along.
We will keep working on providing an excellent user experience.
All the best,
Capital.com team.
I get kicked out every 10 minutes and have to log in again.
I can't set the stop-loss and take profit with the cursor or modify them on the chart
Hello, Barney6.
Thank you for bringing this to our attention.
We are sorry that you have experienced such a situation.
Please reply to our direct message here or send us an email to feedback@capital.com with more details about your case: details of your device (model and version of operating system), date and time of the problem, error log and videos or screenshots if you have them, so we can investigate both cases.
For now I can suggest to wait a little bit, as we've sent the new release of our platform here to TradingView team, which will start working on production version in 2 weeks.
Hope to hear from you soon.
Best regards,
Capital.com team.
As has been mentioned before lots of times, it is very inconvenient how often the connection breaks. Please fix it asap. Safety has nothing to do with it.
Other than that, Capital is a very nice broker to use.
Hello, rsirokov.
Thank you for bringing this to our attention.
We are sorry that you have experienced such a situation.
Please reply to our direct message here or send us an email to feedback@capital.com with more details about your case: details of your device (model and version of operating system), date and time of the problem, error log and videos or screenshots if you have them, so we can investigate.
For now I can suggest to wait a little bit, as we've sent the new release of our platform here to TradingView team, which will start working on production version in 2 weeks.
Hope to hear from you soon.
Best regards,
Capital.com team.
thank you so much for the fast replay. ill surly will wait for the new update. and hope it fixes the problem, if not will make sure to contact the support team. thanks again.
Dear Sultan20156,
Thank you for kind words!
We'll work on your "log in" case and will keep you updated about the connection issue as well.
Have a great day!
Kind regards,
Capital.com team.