Reviews from actual traders
perfict
Hi there!
Thank you for your 5-star rating. Your feedback is greatly appreciated and valued.
Regards,
The Capital.com team
Thank you for your 5-star rating. Your feedback is greatly appreciated and valued.
Regards,
The Capital.com team
user friendly loving it so far
Hi there!
We appreciate the 5-star rating very much! Your feedback is very important to us.
Regards,
the Capital.com team
We appreciate the 5-star rating very much! Your feedback is very important to us.
Regards,
the Capital.com team
C'est le top
Bonjour à tous !
Nous vous remercions d'avoir pris le temps d'examiner notre plateforme.
Si vous avez des suggestions pour améliorer notre plateforme, n'hésitez pas à nous en faire part à l'adresse feedback@capital.com.
Nous nous engageons à améliorer votre expérience de trading avec nous et à gagner la dernière étoile.
Cordialement,
l'équipe de Capital.com
Nous vous remercions d'avoir pris le temps d'examiner notre plateforme.
Si vous avez des suggestions pour améliorer notre plateforme, n'hésitez pas à nous en faire part à l'adresse feedback@capital.com.
Nous nous engageons à améliorer votre expérience de trading avec nous et à gagner la dernière étoile.
Cordialement,
l'équipe de Capital.com
i like it
Hello there,
Your feedback is greatly appreciated. Thank you for taking the time to share your thoughts with us.
Best regards,
the Capital.com team
Your feedback is greatly appreciated. Thank you for taking the time to share your thoughts with us.
Best regards,
the Capital.com team
Still new to it. Maybe later.
Hello there,
Thank you for taking the time to rate our platform.
We value your feedback and would like to understand more about your experience with us, especially what prompted you to leave a 2-star review.
If you could spare a moment, please send us an email at helpdesk@capital.com.
We are committed to reviewing what happened and making every effort to address any concerns you may have.
We look forward to hearing from you.
Best regards,
the Capital.com team
Thank you for taking the time to rate our platform.
We value your feedback and would like to understand more about your experience with us, especially what prompted you to leave a 2-star review.
If you could spare a moment, please send us an email at helpdesk@capital.com.
We are committed to reviewing what happened and making every effort to address any concerns you may have.
We look forward to hearing from you.
Best regards,
the Capital.com team
good
Hey there,
We're truly grateful for your positive feedback! Your support means a lot to us.
Regards,
the Capital.com team.
We're truly grateful for your positive feedback! Your support means a lot to us.
Regards,
the Capital.com team.
very good
Hi there,
Your feedback means a lot to us. Thanks for taking the time to leave a review.
Regards,
the Capital.com team
Your feedback means a lot to us. Thanks for taking the time to leave a review.
Regards,
the Capital.com team
1- There is no disclosure of the different types of accounts showing the features of each, like spreads, commissions, leverages, min deposit...etc 2. chat support are very slow to answer and most of them either do not understand the question or not knowledgeable.
Hello there,
Thank you for sharing your feedback with us.
We apologize for any delays in addressing your questions. Our aim is to process each client's request as soon as possible, with a final deadline of 24 hours.
Regarding account types, please note that as a regulated entity, some account types may not be available in your country of residence. However, you can find information related to them on our website and test them in demo mode first.
For information on spread values, swap rates, leverage, and minimum deposit requirements, you can find detailed information for each instrument individually on the information panel in both the mobile application and web version of our platform. Additionally, detailed information on charges and fees can be found on our webpage: capital.com/charges-and-fees
We will be more than happy to answer all of your inquiries at helpdesk@capital.com and improve your experience with us.
We look forward to hearing from you.
Best regards,
the Capital.com team
Thank you for sharing your feedback with us.
We apologize for any delays in addressing your questions. Our aim is to process each client's request as soon as possible, with a final deadline of 24 hours.
Regarding account types, please note that as a regulated entity, some account types may not be available in your country of residence. However, you can find information related to them on our website and test them in demo mode first.
For information on spread values, swap rates, leverage, and minimum deposit requirements, you can find detailed information for each instrument individually on the information panel in both the mobile application and web version of our platform. Additionally, detailed information on charges and fees can be found on our webpage: capital.com/charges-and-fees
We will be more than happy to answer all of your inquiries at helpdesk@capital.com and improve your experience with us.
We look forward to hearing from you.
Best regards,
the Capital.com team
Super Ok
Hi there,
We appreciate your kind words and feedback. It helps us improve our services.
Regards,
the Capital.com team
We appreciate your kind words and feedback. It helps us improve our services.
Regards,
the Capital.com team
Best broker
Hello there!
Thank you for taking the time to review our platform.
If you have any suggestions for improving our platform, please feel free to share them with us at feedback@capital.com.
We're committed to enhancing your trading experience with us and earning that last star.
Regards,
the Capital.com team
Thank you for taking the time to review our platform.
If you have any suggestions for improving our platform, please feel free to share them with us at feedback@capital.com.
We're committed to enhancing your trading experience with us and earning that last star.
Regards,
the Capital.com team
Best platform to learn trading
Hi there,
Thank you for taking the time to share your positive review. Your feedback is invaluable to us.
Regards,
the Capital.com team
Thank you for taking the time to share your positive review. Your feedback is invaluable to us.
Regards,
the Capital.com team
It's good
Hi there,
Thank you for the 5-star rating. It means a lot to us.
Regards,
the Capital.com team
Thank you for the 5-star rating. It means a lot to us.
Regards,
the Capital.com team
good
Hi there!
Thank you for your 5-star rating. Your feedback is greatly appreciated and valued.
Regards,
The Capital.com team
Thank you for your 5-star rating. Your feedback is greatly appreciated and valued.
Regards,
The Capital.com team
all good so far
Hello there!
We sincerely appreciate your wonderful 5-star review. Your feedback means a lot to us.
Best regards,
The Capital.com team.
We sincerely appreciate your wonderful 5-star review. Your feedback means a lot to us.
Best regards,
The Capital.com team.
verry helpfull trading platform
Hi there!
Thank you for your 5-star rating.
We truly appreciate your feedback.
Best regards,
The Capital.com team.
Thank you for your 5-star rating.
We truly appreciate your feedback.
Best regards,
The Capital.com team.
Disconnects often!
Hello,
Thank you for your patience.
We are pleased to inform you that the disconnection issue has been successfully resolved, and you should not experience it in the future.
If the issue occurs again, please contact us at helpdesk@capital.com.
Thank you for your patience and support throughout this matter.
Kind regards,
The Capital.com Team
Thank you for your patience.
We are pleased to inform you that the disconnection issue has been successfully resolved, and you should not experience it in the future.
If the issue occurs again, please contact us at helpdesk@capital.com.
Thank you for your patience and support throughout this matter.
Kind regards,
The Capital.com Team
simply amazing....
Hello there,
Thank you for the amazing review.
We're thrilled to hear that you're enjoying your experience with us! If you have any suggestions on how we can further enhance your trading experience and earn that last star, please feel free to share them with us at helpdesk@capital.com.
We're always here to listen and improve.
Regards,
the Capital.com Team
Thank you for the amazing review.
We're thrilled to hear that you're enjoying your experience with us! If you have any suggestions on how we can further enhance your trading experience and earn that last star, please feel free to share them with us at helpdesk@capital.com.
We're always here to listen and improve.
Regards,
the Capital.com Team
I quite like it, I even got a welcome call
Hey Oliver,
Thanks for taking the time to leave a review.
The person who spoke with you over the phone is your dedicated account manager. Feel free to reach out to them for any questions or issues you'd like to address.
Alternatively, you can also share any questions or suggestions with us via email at feedback@capital.com or through our live chat system. We're here to continuously enhance our traders' experience every day.
Best regards,
the Capital.com team
Thanks for taking the time to leave a review.
The person who spoke with you over the phone is your dedicated account manager. Feel free to reach out to them for any questions or issues you'd like to address.
Alternatively, you can also share any questions or suggestions with us via email at feedback@capital.com or through our live chat system. We're here to continuously enhance our traders' experience every day.
Best regards,
the Capital.com team