Reviews from actual traders
THE BEST
Hello,
Thank you for taking the time to leave us such a great review.
Regards,
the Capital.com
Capital.com not bad at all
Hello Tommy,
Thank you for rating our platform.
We appreciate your positive comment and would like to understand more about your experience with us, specifically what led you to leave a 3-star review.
If you have any issues or suggestions for improvement, please don't hesitate to contact us with more information at helpdesk@capital.com.
We look forward to hearing from you.
Regards,
the Capital.com team
The best
Hello!
Thank you for rating our platform.
We're thrilled to know that you had a positive experience with us.
Your feedback is crucial in our efforts to provide the best possible service. If there are any areas you think we could improve or any features you'd like to see, please don't hesitate to share your thoughts with us.
Regards,
The Capital.com Team
Work like a charm👌
Hello!
We appreciate you taking the time to rate our platform.
Your positive experience with us is fantastic to hear.
Your feedback is invaluable as we continually work towards enhancing our services. If there are any specific suggestions or improvements you'd like to share, please feel free to reach out.
Regards,
The Capital.com Team
expensive
Hello,
Thank you for taking the time to leave us a review.
We value your feedback and would appreciate further insight into your experience with us, particularly what prompted you to leave a 2-star review.
If you encountered any issues or have suggestions on how we can enhance our services, please don't hesitate to reach out to us with more information at helpdesk@capital.com.
We are committed to addressing your concerns and providing assistance.
We eagerly await your response.
Regards,
the Capital.com team
great platform for trading
Hello!
Thank you for rating our platform.
We're glad to hear about your positive experience with us.
Your feedback means a lot to us as we constantly strive to improve our services. If there's anything specific that you think could make your experience even better, please don't hesitate to let us know.
Regards,
The Capital.com Team
Hello!
Thank you for rating our platform.
We truly appreciate your positive comment.
Your feedback is invaluable to us, and we'd like to understand more about your experience with us, particularly the reason behind your 4-star review.
If you've encountered any issues or have any suggestions that could have led to this rating, please don't hesitate to contact us at helpdesk@capital.com.
We eagerly await your response.
Regards,
The Capital.com Team
The spread is too big for the buy orders
Hello, and thank you for taking the time to review our platform.
Please be aware that our spreads are dynamic and may undergo changes, potentially increasing, especially near market closures or during periods of heightened volatility.
At Capital.com, we are dedicated to continually enhancing our spread values to provide our traders with the best trading environment.
When executing BUY positions, they are executed at the ASK price and closed at the BID price. Conversely, for sell positions, they are opened at the BID price and closed at the ASK price.
You have the flexibility to switch between charts at any time in both the mobile app and web version. However, please keep in mind that Tradingview only displays BID prices.
The difference between the BID and ASK prices is known as the spread.
For example, if the gold price is 2385.00 per ounce USD BID and 2385.30 USD ASK per ounce, the spread is 0.30 USD per ounce.
If you would like us to explain further, including exact calculations, please send us an email at helpdesk@capital.com.
Regards,
the Capital.com team
постоянна выкидывает во время торговли
Привет,
Благодарим вас за то, что нашли время оценить нашу платформу.
Приносим извинения за произошедшие отключения. Наша команда активно работает над улучшением стабильности соединения, и мы уверены, что вскоре вы заметите значительное улучшение.
Если у вас есть какие-либо дополнительные вопросы или проблемы, пожалуйста, не стесняйтесь обращаться к нам по адресу Feedback@capital.com. Мы здесь, чтобы помочь вам и предоставить любую дополнительную информацию, которая может вам понадобиться.
Благодарим вас за понимание и терпение.
С наилучшими пожеланиями,
Capital.com
Hello!
We're thrilled to see your rating of our platform.
Your positive experience is what we strive for, and we're glad to have met your expectations.
Should you have any feedback or suggestions on how we can continue to enhance our platform, please feel free to share them with us.
Regards,
The Capital.com Team
so far so good
Hello!
We appreciate you taking the time to rate our platform.
It's wonderful to hear about your positive experience with us.
If there are any specific aspects of our platform that you particularly enjoyed, or if you have any suggestions for improvement, please don't hesitate to let us know.
Regards,
The Capital.com Team
Hello!
Thank you for rating our platform.
We are glad to hear about your positive experience with us.
Regards,
the Capital.com team
Extremely good
Hello!
We're grateful for your rating of our platform.
It brings us great joy to hear about your positive experience with us.
If you have any ideas or suggestions for how we can make your experience even better, please feel free to share them with us at feedback@capital.com.
Regards,
The Capital.com Team
Truly happy
Hello!
Thank you for taking the time to rate our platform.
We're thrilled to hear that you've had a positive experience with us.
If you have any suggestions for how we can continue to improve and serve you better, please don't hesitate to reach out to us at feedback@capital.com.
Regards,
The Capital.com Team
Hello!
Thank you for taking the time to rate our platform.
We're aware of the disconnections you've mentioned and are closely monitoring them. Rest assured, TradingView is in the process of releasing a fix very soon.
Additionally, we appreciate your additional suggestions, and we would love to hear more from you at feedback@capital.com.
We eagerly await your feedback.
Regards,
The Capital.com Team
Excellent customer support and great platform!
Hello!
Thank you for your rating of our platform.
We're delighted to hear that your experience with us has been positive.
If there are any areas where you believe we can improve, please share your thoughts with us at feedback@capital.com. We're always eager to enhance our services.
Your support is greatly appreciated.
Regards,
The Capital.com Team
super
Hello!
We appreciate you rating our platform.
It's fantastic to hear that you've had a positive experience with us.
Should you have any suggestions or feedback to help us improve, please don't hesitate to contact us at feedback@capital.com.
Your support is invaluable to us.
Regards,
The Capital.com Team
great
Hello!
Thank you for taking the time to rate our platform.
We're thrilled to learn that your experience with us has been positive.
If you have any suggestions on how we can further enhance your experience, please feel free to reach out to us anytime at feedback@capital.com.
Your support means the world to us.
Regards,
The Capital.com Team