Reviews from actual traders
great platform for trading
Hello!
Thank you for rating our platform.
We're glad to hear about your positive experience with us.
Your feedback means a lot to us as we constantly strive to improve our services. If there's anything specific that you think could make your experience even better, please don't hesitate to let us know.
Regards,
The Capital.com Team
Thank you for rating our platform.
We're glad to hear about your positive experience with us.
Your feedback means a lot to us as we constantly strive to improve our services. If there's anything specific that you think could make your experience even better, please don't hesitate to let us know.
Regards,
The Capital.com Team
Hello!
Thank you for rating our platform.
We truly appreciate your positive comment.
Your feedback is invaluable to us, and we'd like to understand more about your experience with us, particularly the reason behind your 4-star review.
If you've encountered any issues or have any suggestions that could have led to this rating, please don't hesitate to contact us at helpdesk@capital.com.
We eagerly await your response.
Regards,
The Capital.com Team
Thank you for rating our platform.
We truly appreciate your positive comment.
Your feedback is invaluable to us, and we'd like to understand more about your experience with us, particularly the reason behind your 4-star review.
If you've encountered any issues or have any suggestions that could have led to this rating, please don't hesitate to contact us at helpdesk@capital.com.
We eagerly await your response.
Regards,
The Capital.com Team
The spread is too big for the buy orders
Hello, and thank you for taking the time to review our platform.
Please be aware that our spreads are dynamic and may undergo changes, potentially increasing, especially near market closures or during periods of heightened volatility.
At Capital.com, we are dedicated to continually enhancing our spread values to provide our traders with the best trading environment.
When executing BUY positions, they are executed at the ASK price and closed at the BID price. Conversely, for sell positions, they are opened at the BID price and closed at the ASK price.
You have the flexibility to switch between charts at any time in both the mobile app and web version. However, please keep in mind that Tradingview only displays BID prices.
The difference between the BID and ASK prices is known as the spread.
For example, if the gold price is 2385.00 per ounce USD BID and 2385.30 USD ASK per ounce, the spread is 0.30 USD per ounce.
If you would like us to explain further, including exact calculations, please send us an email at helpdesk@capital.com.
Regards,
the Capital.com team
Please be aware that our spreads are dynamic and may undergo changes, potentially increasing, especially near market closures or during periods of heightened volatility.
At Capital.com, we are dedicated to continually enhancing our spread values to provide our traders with the best trading environment.
When executing BUY positions, they are executed at the ASK price and closed at the BID price. Conversely, for sell positions, they are opened at the BID price and closed at the ASK price.
You have the flexibility to switch between charts at any time in both the mobile app and web version. However, please keep in mind that Tradingview only displays BID prices.
The difference between the BID and ASK prices is known as the spread.
For example, if the gold price is 2385.00 per ounce USD BID and 2385.30 USD ASK per ounce, the spread is 0.30 USD per ounce.
If you would like us to explain further, including exact calculations, please send us an email at helpdesk@capital.com.
Regards,
the Capital.com team
постоянна выкидывает во время торговли
Привет,
Благодарим вас за то, что нашли время оценить нашу платформу.
Приносим извинения за произошедшие отключения. Наша команда активно работает над улучшением стабильности соединения, и мы уверены, что вскоре вы заметите значительное улучшение.
Если у вас есть какие-либо дополнительные вопросы или проблемы, пожалуйста, не стесняйтесь обращаться к нам по адресу Feedback@capital.com. Мы здесь, чтобы помочь вам и предоставить любую дополнительную информацию, которая может вам понадобиться.
Благодарим вас за понимание и терпение.
С наилучшими пожеланиями,
Capital.com
Благодарим вас за то, что нашли время оценить нашу платформу.
Приносим извинения за произошедшие отключения. Наша команда активно работает над улучшением стабильности соединения, и мы уверены, что вскоре вы заметите значительное улучшение.
Если у вас есть какие-либо дополнительные вопросы или проблемы, пожалуйста, не стесняйтесь обращаться к нам по адресу Feedback@capital.com. Мы здесь, чтобы помочь вам и предоставить любую дополнительную информацию, которая может вам понадобиться.
Благодарим вас за понимание и терпение.
С наилучшими пожеланиями,
Capital.com
Hello!
We're thrilled to see your rating of our platform.
Your positive experience is what we strive for, and we're glad to have met your expectations.
Should you have any feedback or suggestions on how we can continue to enhance our platform, please feel free to share them with us.
Regards,
The Capital.com Team
We're thrilled to see your rating of our platform.
Your positive experience is what we strive for, and we're glad to have met your expectations.
Should you have any feedback or suggestions on how we can continue to enhance our platform, please feel free to share them with us.
Regards,
The Capital.com Team
so far so good
Hello!
We appreciate you taking the time to rate our platform.
It's wonderful to hear about your positive experience with us.
If there are any specific aspects of our platform that you particularly enjoyed, or if you have any suggestions for improvement, please don't hesitate to let us know.
Regards,
The Capital.com Team
We appreciate you taking the time to rate our platform.
It's wonderful to hear about your positive experience with us.
If there are any specific aspects of our platform that you particularly enjoyed, or if you have any suggestions for improvement, please don't hesitate to let us know.
Regards,
The Capital.com Team
Hello!
Thank you for rating our platform.
We are glad to hear about your positive experience with us.
Regards,
the Capital.com team
Thank you for rating our platform.
We are glad to hear about your positive experience with us.
Regards,
the Capital.com team
Extremely good
Hello!
We're grateful for your rating of our platform.
It brings us great joy to hear about your positive experience with us.
If you have any ideas or suggestions for how we can make your experience even better, please feel free to share them with us at feedback@capital.com.
Regards,
The Capital.com Team
We're grateful for your rating of our platform.
It brings us great joy to hear about your positive experience with us.
If you have any ideas or suggestions for how we can make your experience even better, please feel free to share them with us at feedback@capital.com.
Regards,
The Capital.com Team
Truly happy
Hello!
Thank you for taking the time to rate our platform.
We're thrilled to hear that you've had a positive experience with us.
If you have any suggestions for how we can continue to improve and serve you better, please don't hesitate to reach out to us at feedback@capital.com.
Regards,
The Capital.com Team
Thank you for taking the time to rate our platform.
We're thrilled to hear that you've had a positive experience with us.
If you have any suggestions for how we can continue to improve and serve you better, please don't hesitate to reach out to us at feedback@capital.com.
Regards,
The Capital.com Team
Keep disconnecting.
Wish to add independent margin.
Daily portfolio.
Hello,
Thank you for your patience.
We are pleased to inform you that the disconnection issue has been successfully resolved, and you should not experience it in the future.
If the issue occurs again, please contact us at helpdesk@capital.com.
Thank you for your patience and support throughout this matter.
Kind regards,
The Capital.com Team
Thank you for your patience.
We are pleased to inform you that the disconnection issue has been successfully resolved, and you should not experience it in the future.
If the issue occurs again, please contact us at helpdesk@capital.com.
Thank you for your patience and support throughout this matter.
Kind regards,
The Capital.com Team
Excellent customer support and great platform!
Hello!
Thank you for your rating of our platform.
We're delighted to hear that your experience with us has been positive.
If there are any areas where you believe we can improve, please share your thoughts with us at feedback@capital.com. We're always eager to enhance our services.
Your support is greatly appreciated.
Regards,
The Capital.com Team
Thank you for your rating of our platform.
We're delighted to hear that your experience with us has been positive.
If there are any areas where you believe we can improve, please share your thoughts with us at feedback@capital.com. We're always eager to enhance our services.
Your support is greatly appreciated.
Regards,
The Capital.com Team
super
Hello!
We appreciate you rating our platform.
It's fantastic to hear that you've had a positive experience with us.
Should you have any suggestions or feedback to help us improve, please don't hesitate to contact us at feedback@capital.com.
Your support is invaluable to us.
Regards,
The Capital.com Team
We appreciate you rating our platform.
It's fantastic to hear that you've had a positive experience with us.
Should you have any suggestions or feedback to help us improve, please don't hesitate to contact us at feedback@capital.com.
Your support is invaluable to us.
Regards,
The Capital.com Team
great
Hello!
Thank you for taking the time to rate our platform.
We're thrilled to learn that your experience with us has been positive.
If you have any suggestions on how we can further enhance your experience, please feel free to reach out to us anytime at feedback@capital.com.
Your support means the world to us.
Regards,
The Capital.com Team
Thank you for taking the time to rate our platform.
We're thrilled to learn that your experience with us has been positive.
If you have any suggestions on how we can further enhance your experience, please feel free to reach out to us anytime at feedback@capital.com.
Your support means the world to us.
Regards,
The Capital.com Team
i havent received my withdrawl request yet
Hello Jordan,
Thank you for rating our services.
When you make a card payment to our platform, it typically involves instant authorization from your bank or card issuer. We receive confirmation of the payment approval in real-time, allowing us to credit your account and provide access to the amount.
However, withdrawals from the platform to your bank account involve additional steps and different financial institutions. Once you request a withdrawal, we initiate a transfer of funds to your bank. This process usually includes verification and processing steps on both ends to ensure the transaction's security and accuracy. Additionally, banks often have their own internal processing times for incoming transactions.
The 3-5 business day timeframe for withdrawals is often due to these verification processes and the interbank settlement system's inherent delays.
While we may process your withdrawal promptly, the actual transfer of funds between banks may take a few days to complete due to factors like clearing protocols, anti-money laundering checks, and other security measures.
We processed your withdrawal as per your request yesterday, April 16, 2024. If you do not receive it within the above-mentioned timeframe, we are here to help.
Do not hesitate to contact us anytime at helpdesk@capital.com.
Regards,
The Capital.com team
Thank you for rating our services.
When you make a card payment to our platform, it typically involves instant authorization from your bank or card issuer. We receive confirmation of the payment approval in real-time, allowing us to credit your account and provide access to the amount.
However, withdrawals from the platform to your bank account involve additional steps and different financial institutions. Once you request a withdrawal, we initiate a transfer of funds to your bank. This process usually includes verification and processing steps on both ends to ensure the transaction's security and accuracy. Additionally, banks often have their own internal processing times for incoming transactions.
The 3-5 business day timeframe for withdrawals is often due to these verification processes and the interbank settlement system's inherent delays.
While we may process your withdrawal promptly, the actual transfer of funds between banks may take a few days to complete due to factors like clearing protocols, anti-money laundering checks, and other security measures.
We processed your withdrawal as per your request yesterday, April 16, 2024. If you do not receive it within the above-mentioned timeframe, we are here to help.
Do not hesitate to contact us anytime at helpdesk@capital.com.
Regards,
The Capital.com team
Too much fees
Hello!
Thank you for rating our platform.
At Capital.com, we pride ourselves on being a free-to-use platform. You'll only incur a small fee called the spread per trade, as well as the overnight fee if you decide to keep your positions open overnight.
Additionally, there are no charges for depositing or withdrawing funds from your account. For further details on our fees, we encourage you to visit our website at capital.com/charges-and-fees.
If you would like a detailed explanation of our fees and the exact numbers you have paid thus far, please don't hesitate to contact us at any time at helpdesk@capital.com.
We look forward to hearing from you soon.
Regards,
The Capital.com Team
Thank you for rating our platform.
At Capital.com, we pride ourselves on being a free-to-use platform. You'll only incur a small fee called the spread per trade, as well as the overnight fee if you decide to keep your positions open overnight.
Additionally, there are no charges for depositing or withdrawing funds from your account. For further details on our fees, we encourage you to visit our website at capital.com/charges-and-fees.
If you would like a detailed explanation of our fees and the exact numbers you have paid thus far, please don't hesitate to contact us at any time at helpdesk@capital.com.
We look forward to hearing from you soon.
Regards,
The Capital.com Team
thank you capital
Hello!
We're grateful for your feedback on our platform.
It's fantastic to hear that you had a great experience using our services.
If there's ever anything we can do for you or if you have any suggestions, please reach out to us at support@capital.com.
Regards,
the Capital.com Team
We're grateful for your feedback on our platform.
It's fantastic to hear that you had a great experience using our services.
If there's ever anything we can do for you or if you have any suggestions, please reach out to us at support@capital.com.
Regards,
the Capital.com Team
good
Hi there!
Thank you for sharing your thoughts about our platform.
We're thrilled that you had a positive experience during your time with us.
If there's anything we can assist you with or if you have any feedback, please feel free to drop us a line at feedback@capital.com
Regards,
The Capital.com Team
Thank you for sharing your thoughts about our platform.
We're thrilled that you had a positive experience during your time with us.
If there's anything we can assist you with or if you have any feedback, please feel free to drop us a line at feedback@capital.com
Regards,
The Capital.com Team
Not bad I give you that
Greetings!
We appreciate you taking the time to provide feedback on our platform.
It's great to know that you had a positive experience with us.
Should you have any questions or ideas to share, feel free to reach out to us anytime at feedback@capital.com
Regards,
the Capital.com Support Team
We appreciate you taking the time to provide feedback on our platform.
It's great to know that you had a positive experience with us.
Should you have any questions or ideas to share, feel free to reach out to us anytime at feedback@capital.com
Regards,
the Capital.com Support Team