Reviews from actual traders
la atencion en el chat a traves de miguel fue excelente
Fares Eid is amazingly helpful and very professional. He helps in a timely manner and the entire process of setting up account and funding went very smooth.
Excelente soporte por parte de Andres Rivera, siempre esta atento a mis consultas. Y responde a tiempo.
You basically stole my money. I had an acount of 120 eur and for no fucking reason you decided to deduce 50 eur and I cant even take out what's left. Why would I ever consider working with some service, that just randomly decides to fuck me over. More of a scam then a fucking serious product. Absolutely disgusting. I might change my review if you decide to return my money which you stole from me and that is still left in my account, but what are the chances, eh? You clearly don't care.
Hello ramma123,
Thank you for your feedback. We apologize for the inconvenient experience. Would you mind sharing more details about the funds deduction issue, which allow us to investigate further! If you ever want to share any further details, we'd love to hear from you at info@fxcm.com
And we will reach out to you for further assist.
Wish you a great day!
FXCM team
I struggled with log in and my the person who helped me was velizar vasilev he was incredibly helpful and made sure I understood what was going on aswell as being respectful
Nice broker
Thanks feras for the nice assistance 💪🏻💪🏻💪🏻💪🏻💪🏻
Great platform
The FXCM support is incredibly helpful. Someone I would like to mention in particular is Feras Eid he helped through the account opening process and followed up with me to make sure I had no issues.
I do not have any negative observations for FXCM, in fact, it is my best option when operating in the markets, And if they have the assistance of Andrés Rivera, even better.
Got everything I need thanks to Andres’s help 10/10 customer service would highly recommend 👍🏻🙌🏻
FXCM is one of the best and most reliable brokers. I trade with FXCM since 2014 and never had issues. Whenever there is any problem, it was always resolved fairly. My current account managers Feras Eid and Thuraya Aladin are very professional and always quickly responding to all matters.
There are many brokers in the market, but if you want peace of mind and reliability, FXCM is the choice.
In combination with TradingView terrible. Having trouble closing trades. Getting stupid errors. It takes ages to connect to the account. Slow.
After Feras Eid got in touch with me over the phone it gave me an explanation what were the potential issues with their server on that day which their support didn't know by the time I was struggling. Never got in direct contact with any of the brokers before, so they assured me they will do their best for these issues not to happen again. Edited my comment just because of direct touch with a customer and making sure I am satisfied.
شركه محترمه وبشكر الاستاذ
Feras Eid
شخصيه محترمه ومتعاونه وعنده صبر ووضحلي حاجات كتير وساعدني
good
Woroud abdulkafi
Thank you for everything, the ease of dealing, the speed of performance, and the professionalism
Very easy to use app and services