Reviews from actual traders
Feras شركة ممتازة و لقد ساعدني الاخ فراس عيد في تجاوز جميع المشاكل التقنية التي عانيت
very good company & i got help from the grate Mr. Feras Eid he help me a lot
هي شركة ممتازة و لقد ساعدني الاخ فراس عيد في تجاوز جميع المشاكل التقنية التي عانيت منها بسبب تواجدي في العراق و ساعدني كثيرا على حلها ٫٫٫٫ شكراً فراس
Good broker but experience Connection problems with TradingView platform sometimes.
Great broker
Applied for an account and submitted documents. The website states that it will take 1-2 business days to review. Two weeks later and followed up with the support staff and they couldn't tell you anything.. Since posting this review FXCM contacted me and said that they will attempt to resolve my issues. It is now the 11th of December 2023. I applied before the 21st of November 2023. So there you have it. What more can I say. My source of income is my payslip and source of wealth is my pension, house and whatever is in my bank account. But that does not seem to be enough for them. Not sure If I need to provide a DNA sample later, or pee in a cup. But why does a broker want to know if you own a house? The line of questions is raising an eyebrow on my side. I am becoming very suspicious about this broker at this point in time. Be careful people. Other brokers took less than an hour to verify my details, ID, proof of resistance etc. This broker is asking weird questions.
la atencion en el chat a traves de miguel fue excelente
Fares Eid is amazingly helpful and very professional. He helps in a timely manner and the entire process of setting up account and funding went very smooth.
Excelente soporte por parte de Andres Rivera, siempre esta atento a mis consultas. Y responde a tiempo.
You basically stole my money. I had an acount of 120 eur and for no fucking reason you decided to deduce 50 eur and I cant even take out what's left. Why would I ever consider working with some service, that just randomly decides to fuck me over. More of a scam then a fucking serious product. Absolutely disgusting. I might change my review if you decide to return my money which you stole from me and that is still left in my account, but what are the chances, eh? You clearly don't care.
Hello ramma123,
Thank you for your feedback. We apologize for the inconvenient experience. Would you mind sharing more details about the funds deduction issue, which allow us to investigate further! If you ever want to share any further details, we'd love to hear from you at info@fxcm.com
And we will reach out to you for further assist.
Wish you a great day!
FXCM team
I struggled with log in and my the person who helped me was velizar vasilev he was incredibly helpful and made sure I understood what was going on aswell as being respectful
Nice broker
Thanks feras for the nice assistance 💪🏻💪🏻💪🏻💪🏻💪🏻
Great platform
great when its good, occassional server issues, can't login or can't close trade, but support is very good.
The FXCM support is incredibly helpful. Someone I would like to mention in particular is Feras Eid he helped through the account opening process and followed up with me to make sure I had no issues.
I do not have any negative observations for FXCM, in fact, it is my best option when operating in the markets, And if they have the assistance of Andrés Rivera, even better.
Got everything I need thanks to Andres’s help 10/10 customer service would highly recommend 👍🏻🙌🏻
FXCM is one of the best and most reliable brokers. I trade with FXCM since 2014 and never had issues. Whenever there is any problem, it was always resolved fairly. My current account managers Feras Eid and Thuraya Aladin are very professional and always quickly responding to all matters.
There are many brokers in the market, but if you want peace of mind and reliability, FXCM is the choice.