GaiaX Co., Ltd. engages in the planning, development, and management of social media applications and services. It operates through the following business segments: Internet Community Service, Player Feedback Listening and Social Application Support. The Internet Community Service segment provides integrated web services for online communities (such as blogs and SNS), which includes planning and structuring, architecting systems, maintaining infrastructure, designing infrastructure, and managing websites. The Player Feedback Listening segment provides aggregating and analysis services for mobile game applications. The Social Application Support segment provides 24/7 e-mail support services for mobile game applications. It also engages in the business of web integration, community patrol service (CPS), Facebook patrol and social game support services. The company was founded by Yuji Ueda on March 5, 1999 and is headquartered in Tokyo, Japan.