Firstsource Solutions Ltd. engages in the provision of customized business process management services. It operates through the following segments: Banking and Financial Services, Healthcare, Communication Media and Technology, and Diverse Industries. It offers various services across the customer lifecycle, including acquisition, account servicing, collection, and retentions; sales ledger administration and collection, cash management and administration, payroll, VAT, and tax management services; credit and bank cards, private label retail cards, automotive and personal loans, overdraft accounts, and mortgage collection services; healthcare collection services; and default management, prevention, and recovery solutions. The company was founded on December 6, 2001 and is headquartered in Mumbai, India.
